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Best Western Plus White Horse Hotel

4.0 star property
4-star hotel in Londonderry with spa and indoor pool

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Best Western Plus White Horse Hotel

Photo gallery for Best Western Plus White Horse Hotel

Exterior
BBQ/picnic Area
Suite, 1 King Bed, Non Smoking
Breakfast, lunch, dinner served; British cuisine
Reception

Overview of Best Western Plus White Horse Hotel

8.2

Very good

Property highlights

  • Spa
  • Pool
  • Free parking
  • Gym
  • Laundry facilities
  • Restaurant
Map
68 Clooney Road, Derry, Londonderry, Northern Ireland, BT473PA
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 1 Double Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 1 Double Bed, Non Smoking (Walk-in Shower)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Single Beds

About this area

What's nearby

  • Derry City Walls - 10 min drive

Getting around

  • Londonderry (LDY-City of Derry) - 9 min drive
  • Letterkenny (LTR-Letterkenny Airfield) - 36 min drive
  • Belfast International Airport (BFS) - 84 min drive
  • Londonderry Station - 12 min drive
  • Bellarena Station - 26 min drive

Restaurants

  • The Happy Landing - 3 min drive
  • Caffè Nero - 6 min drive
  • Starbucks - 6 min drive
  • McDonald's - 9 min drive
  • Tank and Skinny's - 12 min drive

About this property

Best Western Plus White Horse Hotel

A great choice for a stay in Londonderry, Best Western Plus White Horse Hotel is only 3.5 mi (5.7 km) from the airport. Guests can visit the spa to indulge in hot stone massages, body wraps or facials, and British cuisine is served at 68 Clooney Restaurant, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel.

Languages

Arabic, English, French, German, Polish, Russian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 6 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Pool table

Working away

  • Meeting rooms
  • Conference centre (7772 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television
  • Cable/satellite TV channels

Home comfort

  • Coffee/tea maker

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

68 Clooney Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 8.95 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 20.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Hotel
Best Western Plus White Horse Londonderry
Best Western Plus White Horse
Best Western Plus White Horse
Best Western Plus White Horse Hotel Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Hotel Hotel Londonderry

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Plus White Horse Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus White Horse Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Best Western Plus White Horse Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus White Horse Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Best Western Plus White Horse Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Plus White Horse Hotel?
No, this hotel doesn't have a casino, but Star Amusements (27-min drive) is nearby.
What is there to do at Best Western Plus White Horse Hotel and nearby?
On-site recreation at Best Western Plus White Horse Hotel includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Best Western Plus White Horse Hotel also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Best Western Plus White Horse Hotel?
Yes, 68 Clooney Restaurant offers British cuisine.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very friendly staff. Comfortable stay.
Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a lovely time. Our bedroom was really spacious with a really comfortable bed. The shower room again was very spacious, clean and modern. The food was delicious at breakfast and dinner with a good choice. All of the staff were so friendly and helpful. I loved the pool and spa.
DIANE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The Hot Tub charge
Very helpful and friendly staff, excellent food and very comfortable room. We were surprised though on going to the Leisure area that there was an additional charge for use of the Hot Tubs. This took away from what was a very positive experience and reduced the experience from Excellent to Very Good. As an electric car driver, the provision of a car charger at the hotel would be really appreciated
Frank, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alysia, 1-night trip
Verified Hotels.com guest review

6/10 Good

No AC
It's a best Western so by that standard it was ok. Huge issue for us is no AC. The room was extremely hot with no airflow. Understanding that most of Europe doesn't have or heavily use AC but still an issue
travis, 1-night trip
Verified Hotels.com guest review