Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kailua-Kona, Hawaii, United States of America
1 room, 2 adults

Sheraton Kona Resort & Spa at Keauhou Bay

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Arcade/game room
  • Dry cleaning/laundry service
78-128 Ehukai St, Kailua-Kona, HI, 96740, United States of America

4-star resort with 4 restaurants, near Kahalu'u Beach Park
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Arcade/game room
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure. Find out more

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Restrictions related to your trip

  • Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure.
  • Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
  • This resort is AMAZING!!! 10/10! All the staff & their customer service is incredible,…Jan 11, 2021
  • We had excellent customer service during our one night stay. They gave us a free upgrade…Dec 21, 2020

Sheraton Kona Resort & Spa at Keauhou Bay

from €187
  • Room, 1 King Bed, Balcony, Mountain View
  • Room, 2 Double Beds, Balcony, Mountain View
  • Room, 1 King Bed, Ocean View
  • Room, 2 Double Beds, Ocean View
  • Room, 1 King Bed, Balcony, Oceanfront
  • Room, 2 Double Beds, Balcony, Oceanfront
  • Room, 1 King Bed, Partial Ocean View
  • Room, 2 Double Beds, Partial Ocean View
  • Club Room, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Ocean View
  • Club Room, 1 King Bed, Business Lounge Access, Oceanfront
  • Club Room, 2 Double Beds, Business Lounge Access, Oceanfront
  • Club Suite, 1 Bedroom, Business Lounge Access (Ohana Suite)
  • Deluxe Suite, Business Lounge Access, Oceanfront

What’s around Sheraton Kona Resort & Spa at Keauhou Bay

Landmarks

  • Kahalu'u Beach Park - 32 min walk
  • Haleo Luau - 2 min walk
  • Keauhou Bay Beach - 6 min walk
  • Kona Country Club - 13 min walk
  • Lekeleke Burial Grounds - 19 min walk
  • Keauhou Shopping Center - 20 min walk
  • Magic Sands Beach - 2.8 mi / 4.5 km
  • Original Hawaiian Chocolate Factory - 2.6 mi / 4.2 km

Getting around

  • Kona, HI (KOA-Kona Intl. Airport (KOA) - 28 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 508 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Anyone travelling to Hawaii is required to have a government Safe Travels account and self-quarantine for 10 days. Some travellers may be exempt from quarantine with proof of a negative COVID-19 test taken within 72 hours of departure.
  • Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • Up to 40 lbs

Transport

Parking

  • Onsite self parking (USD 25 per night)

  • Onsite valet parking (USD 32 per night)

  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
Things to do
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 5740
  • Conference space size (meters) - 533
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Furnished lanai
Freshen up
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Ho'ola Spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Rays on the Bay - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Holua Poolside Bar and Lo - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Haleo Luau - Overlooking the ocean, this theme restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Kaiulu Sheraton Club Loun - This restaurant overlooks the ocean. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Sheraton Kona Resort & Spa at Keauhou Bay’s small print

Also known as

  • Keauhou Resort
  • Sheraton Kona Keauhou Bay
  • Sheraton Kona Resort Keauhou Bay
  • Sheraton Kona Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort Spa at Keauhou Bay
  • Sheraton Kona Keauhou KailuaK
  • Sheraton Kona & Spa At Keauhou
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort
  • Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona
  • Sheraton Keauhou
  • Sheraton Kona Resort Keauhou Bay Kailua-Kona
  • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
  • Sheraton Resort Keauhou
  • Sheraton Kailua-Kona
  • Sheraton Keauhou Bay Hotel Kailua-Kona
  • Sheraton Keauhou Bay Resort & Spa
  • Sheraton Keauhou Bay Resort And Spa

Policies

State tax ID - 27-4750769

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 34.41 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Additional inclusions
  • WiFi access (may be limited)

Optional extras

Self parking costs USD 25 per night

Valet parking costs USD 32 per night

Rollaway beds are available for USD 70.0 per night

Breakfast costs between USD 29.95 and USD 29.99 for adults, and USD 12.50 and USD 15.00 for children (approximately)

Pets are allowed for an extra charge of USD 25 per accommodation, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Kona Resort & Spa at Keauhou Bay

  • Does Sheraton Kona Resort & Spa at Keauhou Bay offer free cancellation for a full refund?
    Yes, Sheraton Kona Resort & Spa at Keauhou Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Kona Resort & Spa at Keauhou Bay?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes. Self parking costs USD 25 per night. Valet parking costs USD 32 per night.
  • Is there a pool at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, cats and dogs are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 25 per accommodation, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Kona Resort & Spa at Keauhou Bay?
    You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Sheraton Kona Resort & Spa at Keauhou Bay?
    Yes, there are 4 onsite restaurants, featuring local cuisine, ocean views, and poolside dining. Nearby restaurants include Da Poke Shack (4.3 mi), Green Flash Coffee (5.4 mi), and Keei Cafe (5.7 mi).

Recent reviews

Good 7.6 From 1,058 reviews

Exceptional 10.0
Felt like home
Beautiful property with matching views
Joshua, us1 night family trip
Exceptional 10.0
Happy place
It’s always great here
Erica, us2 night trip
Very Good 8.0
Hotel pool is a plus
Enjoyed relaxing by the pool on a hot November day. Stay away from pool side restaurant/bar! The food was awful! Rooms are spacious, clean and comfortable although aged and out of style.
Mahzad, us1 night trip
Exceptional 10.0
Checkout time
Stay was excellent wish I wasn’t charged extra for a later checkout since the hotel wasn’t busy
Leonard, us1 night family trip
Fair 4.0
Roaches in the room very outdated water leaks zero amenities available even though the webpage said there was during covid time. No room service no restaurants no bars.. bed was comfy though!
Rpittman, us4 night family trip
Very Good 8.0
Nice views from the balcony. Room was clean and quiet at night.
us1 night trip
Very Good 8.0
Just a one-night getaway
It is a nice hotel with comfortable beds and a wonderful pool. We especially appreciated the adult pool. Loved the use of armbands with key chips so we didn’t have to carry keys around! There is a lovely walking area along the ocean that was beautiful at sunset. Due to COVID-19, services were down. We were surprised that there was nothing available on site for supper. Other hotels have had limited service or room service only, but something was in place. The small market store had sandwiches in the frig and that would work for some people. There is also a grocery store a few minutes away. I will be happy to try it again when services are restored.
Anita, us1 night trip
Exceptional 10.0
Great property with beautiful views and wonderful amenities.
us1 night family trip
Very Good 8.0
Huge party
We enjoyed ourselves while there, however there was a huge birthday party on the pool deck where no one was paying attention to the social distancing rules. I watched as a person on the pool deck giving out nearly ten wristbands to friends. Very disappointing
Matthew, us2 night trip
Exceptional 10.0
Great pet friendly unit and clean. Very supportive staff and very professional also.
us2 night family trip

Sheraton Kona Resort & Spa at Keauhou Bay