Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
What's nearby
Sanur Marina - 5 min walk - 0.4 km
Matahari Terbit Beach - 6 min walk - 0.6 km
Sanur Port - 8 min walk - 0.8 km
Sanur Beach - 16 min walk - 1.4 km
Sanur Night Market - 17 min walk - 1.4 km
Getting around
Denpasar (DPS-Ngurah Rai Intl.) - 28 min drive
Free local area shuttle
Airport shuttle (surcharge)
Restaurants
Pantai Sanur - 6 min walk
Dunkin' Donuts - 1 min walk
KFC - 2 min walk
Warung Mak Beng - 4 min walk
Be Sanur - 7 min walk
About this property
Prime Plaza Hotel Sanur - Bali
Prime Plaza Hotel Sanur - Bali puts you within a 15-minute drive of Sanur Beach and Kuta Beach. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the pool and helpful staff.
Languages
English, Indonesian
At a glance
Hotel size
329 units
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Supervised childcare*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Travelling with children
Children's pool
Free local shuttle
Supervised childcare (surcharge)
What to do
Tennis
Pool table
Beach nearby
Golfing nearby
Parasailing nearby
Scuba-diving nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Adjacent to a golf course
An outdoor pool
Arcade/games room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has massage/treatment rooms.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 24 per vehicle (one-way)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for USD 500000 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sanur Paradise Plaza Hotel
Paradise Plaza Hotel
Sanur Paradise Plaza
Paradise Plaza
Sanur Paradise Plaza Hotel Bali
Prime Plaza Hotel Sanur Bali Denpasar
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali Resort
Prime Plaza Hotel Sanur - Bali Resort
Prime Plaza Hotel Sanur - Bali Denpasar
Prime Plaza Hotel Sanur Bali CHSE Certified
Prime Plaza Hotel Sanur - Bali Resort Denpasar
Frequently asked questions
Does Prime Plaza Hotel Sanur - Bali offer free cancellation for a full refund?
Yes, Prime Plaza Hotel Sanur - Bali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Prime Plaza Hotel Sanur - Bali?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Prime Plaza Hotel Sanur - Bali?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Prime Plaza Hotel Sanur - Bali?
Yes, there's free self parking.
Is an airport shuttle service offered by Prime Plaza Hotel Sanur - Bali?
Yes, an airport shuttle is available. The charge is USD 24 per vehicle one-way.
What are the check-in and check-out times at Prime Plaza Hotel Sanur - Bali?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Prime Plaza Hotel Sanur - Bali and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Prime Plaza Hotel Sanur - Bali also has 2 bars, an outdoor pool and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Prime Plaza Hotel Sanur - Bali?
Yes, there are 2 on-site restaurants.
What's the area around Prime Plaza Hotel Sanur - Bali like?
Prime Plaza Hotel Sanur - Bali is a short 13-minute walk from Sanur Beach and 8 minutes' walk from Sanur Port.
Prime Plaza Hotel Sanur - Bali Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Likely returning
Nice breakfast! Convenient location.
Joyce
Joyce, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
2 November 2024
Not as good as expected
Unfortunately a disappointing stay. Arrived at the advertised check in time and was told we had to wait another hour for our room to be ready - sat by reception and saw multiple people arrive and check in to their rooms whilst we were still waiting. Room still wasn’t ready an hour later but after complaining we were told we could go to the room but it wasn’t finished? Never had this before.
Told on check in we had breakfast included in our stay, arrived at breakfast the next morning to be told it wasn’t included and tried to charge us. Didn’t bother in the end.
The room was okay but quite tired - king bed is 2 king single beds pushed together.
Lois
Lois, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 September 2024
Victoria
Victoria, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Peaceful surroundings and great pool area with great service staff.
Spiros
Spiros, 8-night trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Nice quiet place it’s about a 5 minute taxi drive to down town Sanur or you can hire bike from beach and ride into town, staff where amazing, pool bar staff are always friendly and welcoming,The transport that was organized through hotel was brilliant his name was Made he connected me with photo and message as we arrived at airport,
Rebecca
Rebecca, 7-night trip with friends
Verified Expedia guest review
8/10 Very good
23 August 2024
Stayed here for a night before heading to Gili. Very friendly staff, comfortable room, lovely pool area and tasty food in the restaurant.
Victoria
Victoria, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 August 2024
Tuan
Tuan, 2-night trip
Verified Expedia guest review
8/10 Very good
24 July 2024
Property was great. Staff awesome. Just not so much around like there is near south Sanur.
Steven
Steven, 10-night trip
Verified Wotif guest review
10/10 Exceptional
24 July 2024
Beautiful
Louise
Louise, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Great
Great for stop over before going to Lembongan!
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 July 2024
.
Ben
Ben, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Lovely hotel. Nice spacious rooms, lovely facilities and pool, and the restaurant was fairly reasonable with lots of variety. I would definitely stay here again.
Sophie
Sophie, 4-night romance trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Andrew
Andrew, 8-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Welcomed from day one of nine to the last day.
From arriving to leaving the staff were welcoming and helpful. Having a courtesy bus was great. So location was good for most things. As with most accommodation in Bali little maintenance things are happening or need doing. Would stay again.
Kerryn
Kerryn, 9-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Lovely place. Nice pool and good food. Staff were awesome.
Rebecca
Rebecca, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
This hotel was awesome. The staff went above and beyond to make our stay everything we wanted it to be. We would highly recommend! Close to the beach, safe and good food.
Rebecca
Rebecca, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Almost all positive, a few improvements needed.
So the pros- Friendly staff, decent breakfast, good location, great pool.
Cons - Really uncomfortable mattress, but apart from that nothing.
I would stay there again!
Louise
Louise, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 June 2024
Joel
Joel, 1-night trip
Verified Wotif guest review
10/10 Exceptional
26 June 2024
A great stay
This is a great hotel, great service, breakfast and dinner at the pool side cafe fantastic
Craig
Craig, 3-night trip
Verified Hotels.com guest review
6/10 Good
22 June 2024
Average hotel, dirty spa, tasteless breakfast
Stayed a week, unfortunately. Had status for upgrade yet claimed they didn’t have a room, turned out untrue.
Was SO looking forward to using the spa to relax daily. Went for a 2-hr massage, yet 10 mins in, the pulsing bass of the loud gym music vibrated the walls. What “spa” allows such disturbance? I walked out. Spa front desk attendant was rude and also didn’t realize I completely understood her mumbling. Very unprofessional spa! They don’t even stop the Asian men from entering both jacuzzis with their nasty see-through underwear they walked in the door with (yucks)! Yet they make sure to tell the Europeans don’t go in nude! Jacuzzi was dirty and had thick scum on walls. Spa was a total gross disappointment…not forgetting the ridiculous 25% upcharge on all spa treatments!
I hung the “clean room” sign and would come back to the sign flipped THREE different times to “do not disturb” (an excuse for them not to clean the room).
First day had jet lagged, wanted to sleep. Two hours of banging/scraping AC next door. Thought it was over and then they started drilling on room to right…. OMG four hours of hell!!
Breakfast was so tasteless and gross with fruit flies on the “healthy food” that we didn’t bother waking up to eat breakfast after day two.
Pool was nice and the restaurant by the pool had better food than breakfast buffet or restaurant. Bad area for food unless you live at KFC or eat at hotel. Good location if island hopping, but we couldn’t wait to leave.
Richard
Richard, 8-night family trip
Verified Hotels.com guest review
6/10 Good
16 June 2024
Pool area is quite nice, food was good in a convenient location to the fast boats. Also an amazing gym. But the hotel is very tired and in need of an upgrade.
Justin
Justin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Nuha
Nuha, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Lovely place , would go again
Christine
Christine, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 June 2024
Great short stay close to harbor
Aleks
Aleks, 1-night trip
Verified Expedia guest review
6/10 Good
30 May 2024
Check in was 30 minutes late and they waited for me to come to them rather than coming to me in the lobby waiting area for me to get my keys.
Twin beds pushed together for our “king size”
TV had blown out speakers
Lighting in room had backlight that was on when card was inserted so if I wanted light in the bathroom I had to wake up my wife.
Breakfast buffet was a great addition to our room. The property is right down the street from the beach and a short walk to the harbor to go to the neighboring islands.
I would stay again but probably be a little more assertive about the beds.
The beds were comfortable, though.