The hotel is in a good location walking distance from Copenhagen central train station. Lots of places to eat, shop, grocery small stores. It is also walking distance to hop on hop off bus and public buses travel the street the hotel is on. The room is a bit small, but air conditioned. The mattress is not really a mattress, it is about 2 inch pad and small pillows. It has a safe, but no refrigerator, coffee/tea maker. The room size is ok, but the bathroom door barely clears the bed. It also has a small step up to the bathroom which is not ideal when you using in the middle of the night. You have to request cleaning at the main desk and be clear to indicate the number of days you are requesting services. The staff members are all kind and pleasant, but I want to mention Linnea in particular. She checked us in after mid-night. We were exhausted, had lots of question and made certain requests. She was the ideal person to take care of us and make us feel welcomed. She made feel that we will be taken care of and just to relax and enjoy our time in her city. She is a great asset to this hotel because people like her make you forget about some of the short comings of this hotel such as the room size or the thin mattress. most staff members in this hotel are great and very responsive.
PS: water kettle with coffee packets and sugar can be rented for I think $15, which did not make sense to me at all. I felt this should be provided to every room.