Destination
Guests
All properties in Port Douglas (and vicinity), Queensland, Australia

Mantra Heritage

4-star hotel with outdoor pool, near Macrossan Street

Image gallery

  • Mantra Heritage
  • Mantra Heritage
  • Outdoor Pool
  • Outdoor Pool
  • Mantra Heritage
Mantra Heritage. Image 1 of 36.
1 / 36Mantra Heritage
16 Warner Street, Port Douglas (and vicinity), 4877, QLD, Australia
8.0.Very Good.
  • This hotel is located right in the main street. Once you arrive, you don't need a car as…

    Jul 9, 2021

  • Great location, great pool, bit tired and run down. Kitchens well stocked but no space to…

    Apr 10, 2021

See all 83 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 42 smoke-free guestrooms
  • Weekly housekeeping
  • Outdoor pool
  • Airport shuttle
  • Air conditioning
  • Garden

For families

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Laundry facilities

What’s around

  • Heart of Port Douglas
  • Macrossan Street - 3 min walk
  • Four Mile Beach - 10 min walk
  • St Mary's by the Sea Chapel - 3 min walk
  • Sugar Wharf - 4 min walk
  • Port Village Shopping Centre - 4 min walk

Enter dates for 2 guests

Guests
  • Hotel Room
  • One Bedroom Suite
  • Two Bedroom Suite
  • 1 Bedroom Swim Out
  • Two Bedroom Dual Key
  • 2 Bedroom Dual Key Swim Out

Location

16 Warner Street, Port Douglas (and vicinity), 4877, QLD, Australia
  • Heart of Port Douglas
  • Macrossan Street - 3 min walk
  • Four Mile Beach - 10 min walk

What’s around

Landmarks

  • Heart of Port Douglas
  • Macrossan Street - 3 min walk
  • Four Mile Beach - 10 min walk
  • St Mary's by the Sea Chapel - 3 min walk
  • Sugar Wharf - 4 min walk
  • Port Village Shopping Centre - 4 min walk
  • Court House Museum - 5 min walk
  • Rex Smeal Park - 5 min walk
  • Crystalbrook Superyacht Marina - 6 min walk
  • Magazine Island - 6 min walk
  • Anzac Park - 6 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 60 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-4:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

The front desk is open daily from 8:00 AM - 4:00 PM. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills

Things to do

  • Outdoor pool
  • Spa tub

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Weekly housekeeping provided
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Mantra Heritage
  • Mantra Heritage Hotel
  • Mantra Heritage Hotel Port Douglas
  • Mantra Heritage Port Douglas
  • Mantra Heritage Port Douglas Hotel Port Douglas
  • Port Douglas Mantra Heritage
  • Mantra Heritage Hotel
  • Mantra Heritage Port Douglas
  • Mantra Heritage Hotel Port Douglas

Optional extras

Rollaway beds are available for AUD 40.0 per night

Cribs/Infant beds are available for AUD 10.0 per night

Airport shuttle service is offered for an extra charge of AUD 45 per person (one-way)

Airport shuttle for children between the ages of 2 and 11 costs AUD 22.95 (one-way)

WiFi is available in guestrooms for AUD 15.00 per day (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: AUD 200.00

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mantra Heritage does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 4:00 PM. Check-out time is 10 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Bel Cibo (3-min walk), Jade Inn (4-min walk), and Rattle n Hum (4-min walk).
  • Yes, an airport shuttle is available. The charge is AUD 45 per person one-way.
  • Mantra Heritage has an outdoor pool and a spa tub, as well as a garden.
8.0.Very Good.
  • 10.0.Exceptional

    A great place with a fantastic pool area and close to everything in town.

    1 night romance trip, Mar 21, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    Good central location, lovely big studio, clean and modern. Nice pool area with bbq

    3 night romance trip, Mar 18, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    Pools are very nice and rooms are nice the place is very central to all and I found it Quite to stay.

    3 night romance trip, Mar 16, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Pool and location was great Recommend it for a great stay

    7 night family trip, Mar 15, 2021

    Verified Wotif guest review

  • 4.0.Fair

    Disappointing Too many steps for seniors. we paid a premium for the swim up pool room which had no rail or steps to get in and out so we couldn’t use the pool from our room. We booked fo eight days and had to book out two days early due to noisy intoxicated people in the pool late at night outside our room, we lost $500 in booking fees which I feel should be compensated. We moved Port Douglas to the Mantra Trilogy Cairns for the two days a much better experience Saturday and Sunday for $350 . Dissatisfied Lou Kesby NSW

    8 night romance trip, Feb 27, 2021

    Verified Wotif guest review

  • 4.0.Fair

    Sloppy Service

    Room was not made up following the first night of our two night booking. Our room keys were disabled like we had checked out, when we still had one more night left. With the reception closed, it left us stranded and unable to get to our dinner reservation on time until the error was rectified.

    2 night trip, Feb 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Loved location. Swim out fantastic. Pool clean and great temperature. Staff very helpful. Would definitely stay again due to location but would ask for room without cane couch (very uncomfortable).

    Martine, 5 night family trip, Jan 28, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice resort in great position. Pool access unit was great with the spa

    3 night romance trip, Dec 28, 2020

    Verified Lastminute guest review

  • 8.0.Very Good

    Liked the location, the room, the staff, the pool, didn’t like the stairs.

    Paul, 5 night romance trip, Nov 30, 2020

    Verified Wotif guest review

  • 10.0.Exceptional

    So central and everything in walking distance - a great asset when travelling alone. Property was quiet and clean with helpful staff. I had a pool access room which was worth the extra Money

    Leah, 7 night trip, Nov 13, 2020

    Verified Expedia guest review

See all 83 reviews