Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

3.0 star property
3-star hotel with bar/lounge, near Artis

9.0/10 Superb

990 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Amsterdam City Centre
  • Rembrandt House Museum - 7 min walk
  • Nemo Science Museum - 9 min walk
  • National Maritime Museum - 9 min walk
  • Hermitage Amsterdam - 10 min walk
  • Artis - 11 min walk
  • Rembrandt Square - 13 min walk
  • Madame Tussauds - 16 min walk
  • Flower Market - 16 min walk
  • Dam Square - 17 min walk
  • Royal Palace - 17 min walk

Getting around

  • Schiphol Airport (AMS) - 24 min drive
  • Amsterdam Central Station - 15 min walk
  • Amsterdam (ZYA-Amsterdam Central Station) - 16 min walk
  • Rokin Station - 16 min walk
  • Mr. Visserplein Stop - 5 min walk
  • Waterlooplein Station - 7 min walk
  • Artis Stop - 8 min walk

About this property

Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

When you stay at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel, you'll be within a 15-minute walk of Artis and Nemo Science Museum. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7:00 AM and 11:30 AM. Also, Dam Square and Madame Tussauds are a short five-minute drive away. Fellow travellers say great things about the helpful staff and overall value. The property is only a short walk to public transportation: Mr. Visserplein Stop is 5 minutes and Waterlooplein Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 656 ft (EUR 25 per night); booking required; discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Dutch
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Bar – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking is available nearby and costs EUR 25 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam - City Hall, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Comfortable and clean hotel
Little storage in the room but manageable for a short break. Very clean hotel and room. Good selection of choices for breakfast including pancakes, set us up for the day. Situated away from busy streets so even though on main road it was quiet at night.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel overall with a good location.
Hotel was located in a great location. Far enough to not have to deal with noise, but close enough to walk to everything. Staff was very helpful and checked our bags since we arrived very early from an overnight flight. Even after we went out tired to explore. We still came back early and they accomodated us by letting us go the room early. The rooms were nice and had shampoo and bodywash in the showers. The shower door leaked a bit, but I noticed the shower setup was similar in a few other European hotels. The breakfast was delicious. Not what im used to with the sliced deli meats and cheeses. The Danish and pastry selection were some of the best ive ever had. The listing said no hot foods, but they had hot hard boiled eggs and mini pancakes also. After I left the hotel I remembered i left my earbuds in the hotel safe. They said they would ship them back to me if they found them. I left my info, but unfortunately AT&T service failed me and Im not sure if they tried to call me. They sent me an email asking for shipping money which was discussed and expected. Im hoping the earbuds show up one of these day. The staff went above and beyond for me.
Danny, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

thelma, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room not clean
We stayed here 2 weeks ago and it was wonderful! Stayed here again after our cruise and was disappointed as our room this time was not clean.....however the front desk staff we excellent! Jenny & Megan was so wonderful to us. The breakfast was amazing!!!!
Cheryl, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 Stars
Excellent location, everyone so friendly and helpful! Excellent breakfast as well!
Cheryl, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and cool
My room was right on the canal so the view was terrific. It was also on a subfloor, so it is a bit cooler than perhaps above ground. (The weather was fine, so it wasn't an issue. But I would wonder about in cooler weather.) The breakfast was excellent, and the staff extremely helpful. The location was easibly walkable with access to tram, but the street could perhaps have a bit more light at night for pedestrians. As a single woman, it still felt okay coming home at night. The decor is very modern and cool. Would easily recommend.
Marjorie, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Room with a view warning
I was disappointed with the room of a view. They put me on the "-1" level of the building, below ground level. The "view" is just a peek at the water surface from a window. Super disappointed to pay extra for it.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Small rooms but great for the price & location!
Great hotel, location is about five minutes from everything although we rented bikes around the corner at Quality Bikes Amsterdam for 9 Euro a day and it was the best decision we ever made! Amsterdam is a big biking town (10x more bikes than cars) so it got us around everywhere fast and a great way to see the city. We were averaging 12 miles a day. I was there with a friend so we had two single beds side by side and the room was small and tight but we made it work for the price and location. The free breakfast is average nothing to really brag about but it's better than nothing. Everyone was really nice who worked there. Great staff! Can't beat it for the price and location.
Ryan, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Friendly, knowledgeable and thoughtful
Wonderful staff! The friendliest and most thoughtful we have ever experienced! Jenny checked us in then spent time helping us reserve a covid test for our return to USA. Joke, the manager, went above and beyond to help us with printing test results from our phones. Joshua was incredible with his expertise for digital problems and fixes. Chayenne made many taxi and dining reservations. They were all absolutely incredible. Holiday Inn is blessed to have them as employees.
Jenny, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice staff. Rooms were very clean and we really enjoyed the breakfast!
Tyler, 6-night romance trip
Verified Orbitz guest review