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Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Photo gallery for Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Free daily continental breakfast
Premium bedding, in-room safe, desk, blackout curtains
Lobby lounge
Shower, hair dryer, towels
Lounge

Overview of Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

3.0 star property
3-star hotel with bar/lounge, near Dam Square
9.0 out of 10 Superb
9.0/10 Superb

1,003 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar
Map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains

Room options

About this area

What's nearby

  • In Amsterdam City Centre
  • Dam Square - 16 min walk
  • Passenger Terminal Amsterdam - 19 min walk
  • Anne Frank House - 25 min walk
  • Rijksmuseum - 27 min walk
  • Heineken Experience - 27 min walk
  • Leidseplein - 28 min walk
  • Vondelpark - 31 min walk
  • Van Gogh Museum - 32 min walk
  • Artis - 1 min drive
  • Madame Tussauds - 4 min drive

Getting around

  • Schiphol Airport (AMS) - 22 min drive
  • Amsterdam (ZYA-Amsterdam Central Station) - 16 min walk
  • Amsterdam Central Station - 16 min walk
  • Rokin Station - 17 min walk
  • Mr. Visserplein Stop - 5 min walk
  • Waterlooplein Station - 7 min walk
  • Artis Stop - 8 min walk

Restaurants

  • NY City Bagels Tony's - 5 min walk
  • Bakers & Roasters - 5 min walk
  • MOAK Pancakes - City Center - 5 min walk
  • Restaurant Olijfje - 3 min walk
  • De Orangerie - 6 min walk
Map

About this property

Holiday Inn Express Amsterdam - City Hall, an IHG Hotel

Holiday Inn Express Amsterdam - City Hall, an IHG Hotel puts you a short five-minute drive from Dam Square and Heineken Experience. You can unwind with a drink at the bar/lounge, and free continental breakfast is available daily between 7:00 AM and 11:30 AM. Also, Anne Frank House and Van Gogh Museum are within a short drive. Fellow travellers say great things about the helpful staff and overall value. The property is only a short walk to public transportation: Mr. Visserplein Stop is 5 minutes and Waterlooplein Station is 7 minutes.

Languages

Dutch, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 656 ft (EUR 25 per night); booking required; discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Bar – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • An effective city/local tax rate of 6.422 per cent will be charged

Parking

  • Parking is available nearby and costs EUR 25 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam - City Hall, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Amsterdam - City Hall, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Amsterdam - City Hall, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel?
You can check in from 3 PM - 3 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel?
No, this hotel doesn't have a casino, but Holland Casino (5-min drive) is nearby.
What's the area around Holiday Inn Express Amsterdam - City Hall, an IHG Hotel like?
Holiday Inn Express Amsterdam - City Hall, an IHG Hotel is in Amsterdam City Centre, a short 5-minute walk from Mr. Visserplein Stop and 16 minutes' walk from Dam Square. Travellers recommend the hotel for its central location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Definitely recommend
Our first time exploring Amsterdam and the benefits of staying at this Holiday Inn for several days really helped make our vacation great. The front desk staff were friendly & helpful with all of our questions. The breakfast room is sunny and pleasant and the breakfast selections were very good. Our room & bathroom was nicely appointed and clean. Location was perfect to visit all of the city and it's attractions. We walked from the central train station to the hotel. Just a block away is a nice grocery store for any food or other items needed. The Rembrandt home museum is only about two blocks away and it was great. We did walk to the Van Gogh & Rijks museum, but it is a bit of a walk, so may others may want to Uber. Walking around the city is easy and is a great way to see all the lovely buildings and canals. We would defintely stay at this Holiday Inn Express again if we get to visit Amsterdam again. We give it 5 stars.
Patricia, 4-night trip
Verified Hotels.com guest review

8/10 Very good

P, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The rooms do not meet usual Holiday Inn quality and amenities. The are very small and bare minimum. The breakfast was the best part, but the service could be better. The breakfast area was pretty small and crowded. Location, even though somewhat central, is pretty long walk from the main attractions. We wouldn't recommend this hotel.
Elmira, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

6/10 Good

Stephen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A reasonable choice in an overpriced city
The number one asset of this property is the staff. These people are amazing: hard-working, cheerful, helpful and willing to go out of their way to make your stay more pleasant. However, there are clearly a few process quirks or kinks: a lack of coordination with housekeeping, a few odd ways of doing business, a little bit of unnecessary hotel bureaucracy. But that has to do with management, not staff. Also, prices are outrageous for this level of hotel, but that's what the market will bear. You could also pay a tad more and go to the Amrath, which is a vintage five-star hotel in a better location five minutes down the way... but I found that out after the fact. Sooooo ... if you have to stay here, you'll be fine if you don't mind pillows that seem made of cardboard and towels that could be used to scrub an old pot. You'll enjoy the excellent, included breakfast - and as mentioned you will appreciate the heartwarming friendliness of the superlative staff. Make sure to get a room with a canal view. The hotel is built like an Escher drawing and some rooms are tucked away in very mysterious corners. For the money, that's simply unacceptable.
Hotel views at sunset
Night lights nearby
The ubiquitous river boats within walking distance
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks for great staff and location!
Every employee was wonderful! We felt like we were with loving family. The location was fantastic. Yes, one little tall shelving unit would have been nice so we could have emptied a suitcase BUT not a necessity. We would ALL return! Thanks a million!
Vernene, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean property, good room size, nice cold buffet breakfast.
Paul and Karen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Morne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shannon, 2-night trip
Verified Expedia guest review