When visiting Castle Rock, Best Western Plus Castle Rock is a great choice to consider. You can get a workout in at the fitness centre, or take a dip in the indoor pool. A hot tub and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
69 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6 AM–9:30 AM on weekdays and 6 AM–10 AM on weekends
Pets are allowed for an extra charge of USD 40 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock
Best Western Castle Rock
Castle Rock Best Western
Best Western Plus Rock Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock Castle Rock
Best Western Plus Castle Rock Hotel Castle Rock
Frequently asked questions
Is there a pool at Best Western Plus Castle Rock?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Best Western Plus Castle Rock?
Yes, pets are welcome. There's a charge of USD 40 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Castle Rock?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Best Western Plus Castle Rock?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Best Western Plus Castle Rock and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Best Western Plus Castle Rock also has a fitness centre.
What's the area around Best Western Plus Castle Rock like?
Best Western Plus Castle Rock is a short 9-minute walk from Outlets at Castle Rock and 16 minutes' walk from Metzler Family Open Space.
Best Western Plus Castle Rock Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
18 January 2025
Check-in line took forever, the desk lady did not tell us where the elevators were. Got to the room felt like mid 80s, we turned down the heating unit and it ran continued to run hot. We informed front desk and she said no other rooms were available. Put groceries in the fridge at night and didn't realize till morning the fridge also did not work. Beds were uncomfortable and didn't sleep well.
Demi
Demi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
Debbie
Debbie, 8-night trip
Verified Hotels.com guest review
6/10 Good
30 December 2024
Tadele
Tadele, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Gerald H
Gerald H, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Decent Stay
Nice spacious room with good layout.
Only strange thing was- we came back after a day out to grab coats before dinner and the place was surrounded by 4 cop cars. Wasn’t 100% sure if it was safe to go in & yo to room. When I entered- two staff were at check in desk- so I asked what was going on and was given a funny look as if to say- none of your business. I asked again, and what I believe to be the manager (female)- answered rather curtly: They’re handling something for me”.
Just seemed a bit strange to allow me as a paying customer- to feel unsafe by withholding an explanation.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Susanne
Susanne, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 December 2024
Robert M
Robert M, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Sharon
Sharon, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
25 October 2024
They steal your money beware!
First of all Susan at check in was very rude. She was demanding an incidentals hold of $50 on a card. I told her that there’s nothing about that on the website I booked it on as well as Im a gold member with Hotels.com and should not have to pay an incidentals hold. She threatened to cancel the reservation if I did not give her a card.
She promised that it was just a temporary hold and would not affect my balance however immediately $50 came out of my checking account. They took two days to give me the $50 back and then this morning 10/25 $50 came out again and overdrafted me again. I’ve called the front desk and the managers not there and they don’t know when she will be in.
On top of that there is a $59 fee for late checkout which I have never heard of at any hotel. And lastly there were people running after midnight at the property and slamming doors and then most of the hot breakfast was cold and crunchy.
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Clean and the Quiteness
shirlene
shirlene, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Room was very comfortable and quiet. A first floor room with my elderly pet was great because we did not have to climb stairs (he refuses to get on an elevator). This is the second time I’ve stayed here and I will definitely return.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Had a volleyball tournament nearby. Enjoyed free breakfast and hot tub.
Melissa
Melissa, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
Dana
Dana, 1-night trip
Verified Travelocity guest review
2/10 Poor
5 October 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Nice property.
Ruth
Ruth, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 October 2024
Nicholas
Nicholas, 1-night trip
Verified Expedia guest review
8/10 Very good
25 September 2024
One of the two rooms reeked of smoke. Showers etc all a bit run down. A couple of mediocre restaurants nearby.