Ideal location for Eurostar/trams and metro and positioned within the old dockyard , so a lovely location.
Unfortunately on the second day after returning late we found the keys no longer worked and the room had not been cleaned or fresh towels. The colleague at the desk was very surprised and offered to have the room cleaned immediately and provide fresh towels.
Breakfast was ok , strange to view a working breakfast colleague taking food and eating it when they thought no one was looking !
Desk colleagues excellent and swimming pool was very quiet , with excellent views.
Nice to have a fridge , unable to adjust so setting was not cold enough.