I'm very torn about writing this review, because it is a budget hotel and you get what you pay for, so I wasn't expecting a palace. But cleanliness should be great as standard, whether you're in a 2 star or a 5 star, and the room could have been cleaner. The carpet clearly had not been hoovered, and we never heard a hoover once throughout our stay, it sounded like the staff used a brush to sweep the carpet in the room above ours. Could have done with two pillows on each bed, as only one provided and very thin. The shower head in the bathroom was an actual bio-hazard (which I have a photo of, but a glitch isn't letting me upload it). Given the staff were so genuinely lovely and clearly doing their best to give a fantastic and friendly service, we chose not to complain, as we didn't want to spoil the tone of our stay given we were there for more than one night. The cooked breakfasts were absolutely fantastic and brilliant value, could not fault them in any way, and the staff we met were all great. I would have given 4 starts for sure with just a couple of issues addressed.