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New Hall Hotel & Spa

Photo gallery for New Hall Hotel & Spa

Exterior
Indoor pool
Deluxe Double Room | Premium bedding, pillow-top beds, in-room safe, individually decorated
Premium bedding, pillow-top beds, in-room safe, individually decorated
Premium bedding, pillow-top beds, in-room safe, individually decorated

Overview of New Hall Hotel & Spa

New Hall Hotel & Spa

4-star property
4-star hotel in Sutton Coldfield with golf course and spa

9.0/10 Superb

458 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Walmley Road, Sutton Coldfield, England, B76 1QX

Room options

About this area

What's nearby

  • Arena Birmingham - 27 min drive
  • The Mailbox - 27 min drive
  • Broad Street - 28 min drive
  • Bullring Shopping Centre - 31 min drive
  • University of Birmingham - 31 min drive
  • Cadbury World - 39 min drive
  • National Exhibition Centre - 25 min drive

Getting around

  • Birmingham Airport (BHX) - 25 min drive
  • Coventry (CVT) - 42 min drive
  • East Midlands Airport (EMA) - 61 min drive
  • Sutton Coldfield Station - 5 min drive
  • Sutton Coldfield Chester Road Station - 6 min drive
  • Sutton Coldfield Four Oaks Station - 7 min drive

Restaurants

  • Pesto - 16 min walk
  • Kings Arms - 4 min drive
  • Whitehouse Common Fish Bar - 4 min drive
  • The White Horse - 4 min drive
  • The Bottle of Sack - 4 min drive

About this property

New Hall Hotel & Spa

A great stay at New Hall Hotel & Spa in Sutton Coldfield can include a round of golf at the 9-hole course. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers love the helpful staff and spacious guest rooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Mini golf
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Mini golf

Working away

  • 5 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1212
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 9 holes of golf
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

The Terrace Restaurant – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 15.00 for adults and GBP 7.50 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 25.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

Also known as

New Hall Hotel Sutton Coldfield
New Hall Hotel
New Hall Sutton Coldfield
New Hall
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

Frequently asked questions

Does New Hall Hotel & Spa offer free cancellation for a full refund?
Yes, New Hall Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at New Hall Hotel & Spa?
As of 30 January 2023, prices found for a 1-night stay for 2 adults at New Hall Hotel & Spa on 7 February 2023 start from €215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at New Hall Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at New Hall Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at New Hall Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at New Hall Hotel & Spa?
Sorry, there's no on-site parking at New Hall Hotel & Spa.
What are the check-in and check-out times at New Hall Hotel & Spa?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at New Hall Hotel & Spa?
No, this hotel doesn't have a casino, but Grosvenor G Casino (18-min drive) is nearby.
What is there to do at New Hall Hotel & Spa and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the indoor pool. New Hall Hotel & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near New Hall Hotel & Spa?
Yes, there's an on-site restaurant that offers al fresco dining, British cuisine and garden views. Nearby restaurants include Pizza by Goli (2 mi), Bhaijaans Bombay Kitchen (2 mi) and Nanpan (2 mi).

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Customer Service of the highest quality
Wow. This hotel is beautiful. So much history, wonderful grounds. It's peaceful and quiet. The food is incredible but what really stood out for my family and I was the customer service. The manager, Louis, opened the door for us upon arrival and took photos for us on departure. The point here is that from start to finish his professionalism was exceptional. There was an impatient customer behind us on check-in but Louis didn't panic, he politely told him he was dealing with us first and would be with him shortly. The attention to detail and willingness to help us at all times clearly rubbed off on all the staff throughout the hotel. The hospitality industry should take a lesson from the way they do things here. We had an amazing time.
Ian, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Minuta Nicoleta, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning.
Wonderful stay. Everyone there was super friendly, welcoming and helpful. Excellent rooms and a beautiful, relaxing location. Wild parakeets outside were a surprising bonus along with the kingfisher by the moat.
Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business trip
Beautiful old style hotel with lots of character and history. Beautiful appointed room. Very comfortable spacious and clean. Reception staff very friendly and helpful
Michael, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Hand rails to help in and out of bath/shower are vital! But these were not installed
Abbas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Customer Service at its best!!
Sayid, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Graham, 2-night trip
Verified Hotels.com guest review