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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
Beachfront property in Mazatlán with spa, beach bar

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Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

3 outdoor pools, free pool cabanas, pool umbrellas
Front of property – evening/night
Private beach, free beach cabanas, sun-loungers, beach towels
4 bars/lounges, swim-up bar, poolside bar, beach bar
View from room
VIP Access

Reviews

8.8 out of 10
Excellent
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, where luxury meets tranquility in Cerritos. Savor the international cuisine at one of 5 on-site restaurants and soak up some sun with free beach cabanas, a swim-up bar, and a private beach. Guests rave about the helpful staff.

Popular amenities

  • Bar
  • Connecting rooms available
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free area shuttle
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Free beach cabanas
  • Beach sunloungers

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is €162
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Master Suite

In-room dining

Master Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • Partial ocean view
  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View

View from room

Junior Suite, Ocean View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
Hypo-allergenic bedding
  • Partial ocean view
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Pueblo Bonito Mazatlan - All Inclusive

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,006 reviews
The price is €180
includes taxes & fees
11 May - 12 May
Pueblo Bonito Mazatlan - All Inclusive
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About the area

Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110

What's nearby

  • Mazagua Aquatic Park - 14 min walk - 1.1 km
  • Witches Beach - 19 min walk - 1.6 km
  • Mazatlan International Center - 8 min drive - 4.3 km
  • Galerias Mazatlan - 10 min drive - 5.8 km
  • Cerritos Beach - 10 min drive - 6.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 29 min drive
  • Free local area shuttle

Restaurants

  • ‪Kelly's Bar - ‬5 min walk
  • ‪The Bistro - ‬4 min walk
  • ‪Playa Brujas - ‬18 min walk
  • ‪La Cordeliere - ‬7 min walk
  • ‪El Seis Coffee House and Bakery - ‬7 min drive

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers a private beach where you can enjoy free cabanas, beach massages and volleyball, plus you'll have access to on-site snorkelling. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Cordeliere, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There are 4 bars/lounges and a rooftop terrace at this luxurious property, and in-room conveniences such as fridges and microwaves. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Meals and beverages at companion properties
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 378 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
    • Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Tennis lessons
  • Yoga classes
  • Beach volleyball
  • Snorkelling
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Piano
  • Fitness centre
  • Golf driving range on-site
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Armonia Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Cordeliere – This beachfront fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Bistro – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Emerald Grill – On-site restaurant. Open daily.
Sunset Grill – This poolside bistro specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Deli I and II – This delicatessen only serves light fare. Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán

Frequently asked questions

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there's free self and valet parking. Parking spaces may be limited.

What are the check-in and check-out times at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, this property doesn't have a casino, but Casino del Rey (15-min drive) and MonteCarlo Casino (16-min drive) are both nearby.

What is there to do at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive and nearby?

Have fun with on-site activities such as snorkelling and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive also has 4 bars, a private beach and a sauna, as well as a fitness centre and a garden.

Are there restaurants at or near Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there are 5 on-site restaurants, featuring al fresco dining and international cuisine.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.

What's the area around Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive like?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos. Popular attractions include The Mazatlan Malecón, which is 15 minutes away by car.

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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Drinks
View
Children
Restaurant
Spa
Amenities
Beach

What guests liked

  • The pool area was amazing with great service, beautiful views, and plenty of options for relaxation. (19 reviews)
  • The spa services were beyond expectations and a wonderful experience. (6 reviews)
  • Breakfast options were delicious with fresh food and good service. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

One of the best Hotels in Mazatlán

The hotel is amazing, really clean and the food is awesome, but the staff sometimes behaves like if only the international tourists had paid to be there.
4-night trip

10/10 Exceptional

Exelente hotel
Aldo Gilberto, 2-night trip

10/10 Exceptional

10/10 would recommend

We loved our time at PBEB! The ocean front resort is beautiful with the sprawling grounds and all the palm trees and tropical plants and wildlife. The food was delicious at every restaurant. And the staff is so welcoming and took care of our every need. We will be back
Joshua, 9-night trip

10/10 Exceptional

Amazing property very clean great staff that are eager to please and serve you great experience
Sean, 1-night trip

10/10 Exceptional

Beautiful property. Pool and landscaping is amazing. Great staff. I will be back!
Matthew Nicholas, 7-night trip

10/10 Exceptional

Exceptional property, staff, facilities! Pools were amazing along with pool staff. Can’t wait to return!
Thomas, 6-night trip

10/10 Exceptional

With two hotels and a restaurant in the placita, lots of options.
richard, 4-night trip

10/10 Exceptional

Absolutely beautiful with the most amazing staff, services, and atmosphere. Highly recommend this resort to anyone who will listen. Definitely going back next year!!
Ronald Kirk, 4-night trip

8/10 Very good

The grounds were beautiful and sprawling. Service was great and friendly. Took advantage of the free shuttles to the sister resort. Rooms could be updated and limited dining options
Jeffrey Todd, 7-night trip

10/10 Exceptional

Excellent staff; friendly and always very helpful. We are seriously thinking of returning next year for a week in both EB and Mazatlan. Also the connections you had with us via e-mail prior to our arrival was terrific and appreciated. Good job from everyone.
Tim, 10-night trip

10/10 Exceptional

Great place to stay
Eva, 5-night trip

10/10 Exceptional

Location was great. A little spread out, but come to be expected for the size. Lots of activities for the kids.
Michael Patrick, 6-night trip

8/10 Very good

The property was nice a clean and the staff was very kind and polite.
Ana, 6-night trip

8/10 Very good

Very friendly staff. Smoking policy is a bit extreme though
AARON, 5-night trip

10/10 Exceptional

Beautiful property right on the ocean! The pools are lovely and the people are so kind and helpful. The property is lush with greenery everywhere. Spa was wonderful! The fruit basket and free bottled water were such a wonderful touch! Thank you for the gift! A !
Alaine, 1-night trip

10/10 Exceptional

There are Golf courses within 15 minutes. The SPA is excellent. Poolside server Jose Luis was phenomenal!
Kenneth, 5-night trip

10/10 Exceptional

Wonderful property, the staff is amazing.
John, 4-night trip

10/10 Exceptional

Amazing staff and service.
Celia, 2-night trip

10/10 Exceptional

☆☆☆☆☆
Carlos, 1-night trip

10/10 Exceptional

The staff was amazing. Helped me any chance they could get! Will be back for sure
adam, 5-night trip

4/10 Fair

Food was served cold and very little selection.
Jenny, 7-night trip

10/10 Exceptional

Excellent service and attention, nice natural environment and upkeep.
ALEXANDROS ANASTASSIOS, 3-night trip

10/10 Exceptional

Beautiful resort
Liliana, 2-night trip

8/10 Very good

Beautiful garden-like grounds and pool, very large (3 pool areas, one of them adults only). Right on the water. Amazing views. Much bigger than many of the other hotels. The rooms are suites and quite large, good for families. The food is good, not great. It was just the two of us and we missed having a more quiet, fancier restaurant. The beach is nice but quite rocky so maybe not good for little kids, the pools are a better option and there are plenty of them. Emerald Bay is pretty far out of town so shuttle or taxi is necessary to get to other activities or restaurants. Finally, beware the "welcome" breakfast - it's a time share sales. After that, they leave you alone and it's a nice place!

10/10 Exceptional

Beautiful Resort

This place is hands down the nicest resort in Mazatlan. Check in was great, and was able to check in early. The room was very big and beautifully appointed. The all inclusive includes several restaurants with very good food. There is also a bar called "Kellys" which had very good drinks and live entertainment. But the best thing of all were the grounds, I have no idea how they keep them up .. b ut they were the best I have seen in any resort.
Richard, 3-night trip