Located near a train station, Hotel Ilaria is a great choice for a stay in Lucca. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the Hot tub for a relaxing end to the day. Other highlights include a snack bar/deli, free bike rentals and a terrace. Fellow travellers love the helpful staff and location.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
41 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 20 per day)
On-site extended parking (EUR 18 per day)
On-site parking is limited
Height restrictions apply for on-site parking
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Shared microwave
Shared fridge
24-hour room service
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
What to do
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Windsurfing nearby
Scooter/moped hire nearby
Working away
Meeting room
Computer station
Conference space (377 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1999
Safe-deposit box at front desk
Terrace
Porch
Television in common areas
Hot tub
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Espresso maker
Dressing gowns
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
High chair
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This bar specialises in Italian cuisine and only serves breakfast.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 100 per room (return)
Train station pick-up service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per night
Airport shuttle service for children up to age 18 costs EUR 100 (return)
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 20 per day
Extended parking costs EUR 18 per day
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Hotel Lucca
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba
Frequently asked questions
Does Hotel Ilaria offer free cancellation for a full refund?
Yes, Hotel Ilaria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ilaria?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ilaria?
Yes. Self-parking costs EUR 20 per day. Extended parking costs EUR 18 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Ilaria?
Yes, an airport shuttle is available. The charge is EUR 100 per room return.
What are the check-in and check-out times at Hotel Ilaria?
Check-in start time: 2:30 PM; check-in end time: midnight. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Ilaria and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Hotel Ilaria also has 1 hot tub.
What's the area around Hotel Ilaria like?
Hotel Ilaria is a short 2-minute walk from Walls of Lucca and 5 minutes' walk from Guinigi Tower. Travellers give top marks for the hotel's prime location.
Hotel Ilaria Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
30 October 2024
Mirela
Mirela, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Perfect hotel in a beautiful city
Beautiful hotel, great location, super staff, free snacks and beer in the lobby such a great place to stay! And free usage of bikes too!
Kris
Kris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
Great staff and nice location
Anders
Anders, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Nice hotel. Good location.
Sopio
Sopio, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Great atmosphere and fantastic staff!
We were truly welcomed by an open and helpful team, both during check-in and check-out, as well as throughout our stay. They were very accommodating and also excellent at communicating in English. They helped us arrange transportation to a vineyard in Lucca called "Tenuta Adamo". At check-out, they offered us coffee to go and a breakfast box since we had to drive to Denmark early in the morning. A very good experience and a huge recommendation! Thanks for a lovely stay Ilaria.
Maja
Maja, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
Super trip to Lucca for a wedding, highly recommend this hotel, absolutely excellent!
Rachel
Rachel, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
The hotel was primely located. It was a short stay but everything was excellent specially the staff and service. Made our short stop in Lucca memorable!
Meli
Meli, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Dr. Michael
Dr. Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
I stayed for two nights in July by myself. What a perfect hotel this is. Staff are super friendly, the hotel and rooms are all really modern and stylish. The sun terrace and jacuzzi is super. And lovely touch doing free drinks every evening. Strong recommend.
Tom
Tom, 2-night trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Tæt på alt
Dejligt hotel lige midt i det hele
Jytte
Jytte, 5-night trip
Verified Hotels.com guest review
8/10 Very good
26 July 2024
beverley
beverley, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Hans Henrik
Hans Henrik, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Great layout, convenient location in Lucca, breakfast was good.
Brooke
Brooke, 2-night family trip
Verified Expedia guest review
8/10 Very good
13 July 2024
Great little hotel well located just inside the old town and easily accessible by car. They have on site parking which is very convenient (and not always possible in some hotels in the historic centre). Friendly staff and helpful.
Gena
Gena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
2nd time staying at this hotel. Highly recommended
The family is very spacious. Greta for family
Della
Della, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Truly a gem and pleasure
We stayed at Hotel Ilaria because of a wedding we were attending nearby. The hotel and staff far exceeded our expectations! We were so impressed with the level of service we received throughout our stay. On our first night, I mentioned that the bed was a little too firm for me, and Alessandro made sure that a foam mattress topper was placed on the bed before we returned from dinner. Breakfast on the terrace was a delight with our coffee and cappuccino being attentively made and refilled. In the afternoon, there were always delicious treats with Aperol spritz and coffee. The hotel arranged to have a wonderful driver named Paulo pick us up and and bring us to the airport. So many thoughtful touches during our stay that made this hotel really stand out as special! Of course, Lucca is a gem as well and so fun to explore. We hope to return to Lucca again and of course stay at the amazing Hotel Ilaria!
Superbe hotel, très bien situé, parking, accueil charmant, petit déjeuner top.
Toute la vieille ville à pied.
Recommandé.
felix
felix, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
Duncan
Duncan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 June 2024
Michael
Michael, 4-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
We will be back
This gym of a hotel made our stay in Lucca one of our best on our vacation in Italy and we hope to return. The breakfast was fabulous and the access to shopping was perfect. We were just sorry we didn’t have more time to shop.