Destination

Guests
All properties in Cleveland, Ohio, United States of America

Hyatt Regency Cleveland At The Arcade

4-star hotel with restaurant, near JACK Cleveland Casino

  • Free WiFi
From
€96
  • Hyatt Regency Cleveland At The Arcade
  • Lobby
  • Lobby
  • Guest Room
  • Guest Room
  • Lobby
1 / 31Lobby
8.6.Fabulous.
  • Amazing

    Feb 20, 2021

  • Beautiful hotel. Great security features. Comfy bed. Clean. Friendly staff. Everything…

    Feb 20, 2021

See all 1,113 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 293 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking

What’s around

  • In Gateway District
  • JACK Cleveland Casino - 6 min walk
  • Rock and Roll Hall of Fame - 14 min walk
  • Progressive Field - 14 min walk
  • FirstEnergy Stadium - 17 min walk
  • Huntington Convention Center of Cleveland - 8 min walk
The following facilities or services will be unavailable from August 31 2020 to February 28 2021 (dates subject to change):
  • Bar/Lounge(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 1 King Bed, City View
  • Room, 2 Double Beds, City View
  • Suite, 2 Double Beds
  • Suite, 1 King Bed
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Double Beds, View (Arcade View)
  • Room, 1 King Bed, View (Arcade View)
  • Suite (VIP)

Location

  • In Gateway District
  • JACK Cleveland Casino - 6 min walk
  • Rock and Roll Hall of Fame - 14 min walk

What’s around

Landmarks

  • In Gateway District
  • JACK Cleveland Casino - 6 min walk
  • Rock and Roll Hall of Fame - 14 min walk
  • Progressive Field - 14 min walk
  • FirstEnergy Stadium - 17 min walk
  • Huntington Convention Center of Cleveland - 8 min walk
  • Cleveland Clinic - 3.9 mi / 6.3 km
  • Case Western Reserve University - 4.7 mi / 7.5 km
  • University Hospitals of Cleveland - 4.8 mi / 7.7 km
  • Cleveland Museum of Art - 7.2 mi / 11.6 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 15 min walk
  • Tower City-Public Square Station - 9 min walk

At a glance

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Ohio may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • Up to 50 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 39 per night; includes in/out privileges)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Spa services on site
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7100
  • Conference space size (meters) - 660
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1890
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

Dining

1890 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch. A children's menu is available.

1890 Lounge - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

1890 Coffee Bar - This coffee shop specializes in American cuisine. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Arcade Cleveland Hyatt
  • Regency Arcade
  • Hyatt Regency Cleveland Arcade Hotel
  • Hyatt Regency Cleveland At The Arcade Ohio
  • Hyatt Regency Cleveland At The Arcade Hotel Cleveland
  • Hyatt Cleveland
  • Hyatt Regency Cleveland At The Arcade Hotel
  • Hyatt Regency Cleveland At The Arcade Cleveland
  • Hyatt Regency Cleveland At The Arcade Hotel Cleveland
  • Cleveland Hyatt
  • Cleveland Hyatt Arcade
  • Hyatt Cleveland Arcade
  • Hyatt Regency Arcade
  • Hyatt Regency Arcade Hotel
  • Hyatt Regency Arcade Hotel Cleveland
  • Hyatt Regency Cleveland
  • Hyatt Regency Cleveland Arcade

Optional extras

Valet parking costs USD 39 per night with in/out privileges

Rollaway beds are available for USD 25.0 per day

Breakfast costs between USD 4 and USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency Cleveland At The Arcade does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 39 per night.
  • Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, 1890 Restaurant offers American cuisine. Nearby restaurants include Pour Cleveland (4-min walk), Hodge's (4-min walk), and Noodlecat (4-min walk).
  • No, this hotel doesn't have a casino, but Horseshoe Casino (5-min walk) and JACK Cleveland Casino (6-min walk) are both nearby.
  • Hyatt Regency Cleveland At The Arcade has a fitness center and spa services.
8.6.Fabulous.
  • 10.0.Exceptional

    Go see Ron

    Ron at the front was super nice!

    Dawn, 1 night trip with friends, Feb 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really nice helpful people at the front desk. Beautiful place.

    Greggory, 2 night trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    It was excellent, the service was great the rooms were modern the view of cleveland was excellent. Overall it was a 10 rating

    Orlean, 2 night trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staycation/Mini Honeymoon

    It was an amazing stay! My husband and I got married last year and didn't get a honeymoon. Also, with Valentines day around the corner I wanted to do something super special with him. We had a very nice staycation/mini honeymoon for a night. I found an amazing deal with free breakfast, chocolate covered strawberries and a small bottle of sparkling wine. I would definitely would recommend and stay here again!

    Sarah, 1 night trip, Feb 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family Visit to Cleveland

    Very clean and safe hotel. Staff were very helpful and friendly.

    David, 3 night family trip, Feb 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Daily parking fees $$

    Twaka, 5 night business trip, Jan 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very clean, staff was friendly enough. Need to update their fire alarm system and have yearly inspections though. Fire alarm went off at 7 am and they were unable to turn the strobe lights off for a full hour after getting the all clear.

    Alexis, 1 night trip with friends, Jan 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Memorable property with amazing staff

    This is a memorable, fun property in a great location with a TERRIFIC staff. Physically, it could use a refresh, but it's clean, comfortable, safe and extremely well run.

    Mikel, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love this hotel! It was beautiful and the room was very clean. Staff was excellent. My favorite hotel in downtown Cleveland!!!

    Brittany, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love it!

    The staff was extremely nice and helpful. The room was great and the hotel is in a great location

    Jennifer, 1 night family trip, Jan 21, 2021

    Verified Hotels.com guest review

See all 1,113 reviews