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4-star hotel with restaurant, near JACK Cleveland Casino
Amazing
Feb 20, 2021
Beautiful hotel. Great security features. Comfy bed. Clean. Friendly staff. Everything…
Feb 20, 2021
This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Valet parking costs USD 39 per night with in/out privileges
Rollaway beds are available for USD 25.0 per day
Breakfast costs between USD 4 and USD 18 per person (approximately)
Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Ron at the front was super nice!
Dawn, 1 night trip with friends, Feb 19, 2021
Verified Hotels.com guest review
Really nice helpful people at the front desk. Beautiful place.
Greggory, 2 night trip, Feb 13, 2021
Verified Hotels.com guest review
It was excellent, the service was great the rooms were modern the view of cleveland was excellent. Overall it was a 10 rating
Orlean, 2 night trip, Feb 12, 2021
Verified Hotels.com guest review
It was an amazing stay! My husband and I got married last year and didn't get a honeymoon. Also, with Valentines day around the corner I wanted to do something super special with him. We had a very nice staycation/mini honeymoon for a night. I found an amazing deal with free breakfast, chocolate covered strawberries and a small bottle of sparkling wine. I would definitely would recommend and stay here again!
Sarah, 1 night trip, Feb 10, 2021
Verified Hotels.com guest review
Very clean and safe hotel. Staff were very helpful and friendly.
David, 3 night family trip, Feb 5, 2021
Verified Hotels.com guest review
Daily parking fees $$
Twaka, 5 night business trip, Jan 31, 2021
Verified Hotels.com guest review
Very clean, staff was friendly enough. Need to update their fire alarm system and have yearly inspections though. Fire alarm went off at 7 am and they were unable to turn the strobe lights off for a full hour after getting the all clear.
Alexis, 1 night trip with friends, Jan 23, 2021
Verified Hotels.com guest review
This is a memorable, fun property in a great location with a TERRIFIC staff. Physically, it could use a refresh, but it's clean, comfortable, safe and extremely well run.
Mikel, 2 night trip, Jan 22, 2021
Verified Hotels.com guest review
I love this hotel! It was beautiful and the room was very clean. Staff was excellent. My favorite hotel in downtown Cleveland!!!
Brittany, 2 night trip, Jan 22, 2021
Verified Hotels.com guest review
The staff was extremely nice and helpful. The room was great and the hotel is in a great location
Jennifer, 1 night family trip, Jan 21, 2021
Verified Hotels.com guest review
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