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Palacio Provincial - Adults Only

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Palacio Provincial - Adults Only

Palacio Provincial - Adults Only

3.5 star property
Adults-only hotel with outdoor pool, near Port of San Juan

9.0/10 Superb

267 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
103 Calle San Francisco, Old San Juan, San Juan, 00901
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Spa services
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Dry cleaning/laundry service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Old San Juan
  • Port of San Juan - 11 min walk
  • Escambron Beach - 37 min walk
  • Calle Fortaleza - 1 min drive
  • Parque las Palomas - 1 min drive
  • Paseo de la Princesa - 2 min drive
  • San Juan - 7 min drive
  • San Juan Cathedral - 2 min drive
  • Plaza de Armas - 2 min drive
  • Castillo de San Cristobal - 7 min drive
  • San Juan Gate - 12 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 25 min drive
  • Ponce (PSE-Mercedita) - 84 min drive
  • Aguadilla (BQN-Rafael Hernandez) - 105 min drive
  • Mayaguez (MAZ-Eugenio Maria de Hostos) - 122 min drive
Map

About this property

Palacio Provincial - Adults Only

Palacio Provincial - Adults Only features a rooftop terrace and puts you within a 15-minute walk of Port of San Juan. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Pet-sitting services offered

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 20 per person (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 25.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Policies

This property does not have lifts.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Palacio Provincial
Palacio Provincial Juan
Palacio Provincial Adults Only
Palacio Provincial - Adults Only Hotel
Palacio Provincial - Adults Only San Juan
Palacio Provincial - Adults Only Hotel San Juan

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

8.8/10

Eco-friendliness
Write a review

10/10 Exceptional

Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jesus, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

andres, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved this place. Stayed for a quck romatic anniversary getaway and the experience was phenomenal. Staff was so friendly and welcoming. Exceeded my expectations. Even thought the on site restaurant was not open, this is still one of a kind experience.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Very enjoyable. Comfortable room, nice bathroom. Restaurant staff were terrific.
Rooftop pool
Deborah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Property
We were pleasantly surprised with this hotel. The location is right in the middle of Old San Juan. Our room had beautiful high ceilings, super comfortable bedding, and tasteful decoration. This property is a hidden gem!
Jose M., 1-night trip
Verified Hotels.com guest review

8/10 Very good

Adele, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nice hotel in good location
It’s a beautiful hotel in a great location in Old San Juan. Rooms were comfortable and clean. The service was friendly but not particularly helpful for our issue. We were told at check in that they had overbooked, so we would have to move rooms after the first night, which was definitely an inconvenience. There was no offer to make this up to us in any way and when we asked, after checking with a supervisor we were offered breakfast but we already had brunch reservations elsewhere and that was that.
Sarah, 2-night trip with friends
Verified Hotels.com guest review