Birmingham International Airport (BHM) - 58 min drive
Tuscaloosa Station - 8 min drive
Restaurants
QuikTrip - 3 min drive
Sonic Drive-In - 5 min drive
McDonald's - 3 min drive
Logan's Roadhouse - 5 min drive
McDonald's - 5 min drive
About this property
SureStay Hotel by Best Western Tuscaloosa Southeast
When you stay at SureStay Hotel by Best Western Tuscaloosa Southeast, you'll be within a 10-minute drive of Bryant-Denny Stadium and University of Alabama. You'll have free perks such as breakfast and self-parking. Fellow travellers love the helpful staff.
Languages
English, Hindi, Spanish
At a glance
Hotel size
58 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 19
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 14 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Barbecue grills
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
Computer station
Services
24-hour front desk
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Picnic area
Fireplace in reception
Television in common areas
Lockers available
Mediterranean architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Braille signage
Closed-captioned TV
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Laundry detergent
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 0.0 per stay (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Tuscaloosa Southeast?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 14 kg per pet. There's a charge of USD 75 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Tuscaloosa Southeast?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Tuscaloosa Southeast?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at SureStay Hotel by Best Western Tuscaloosa Southeast and nearby?
SureStay Hotel by Best Western Tuscaloosa Southeast has a picnic area.
SureStay Hotel by Best Western Tuscaloosa Southeast Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
18 December 2024
sharmika
sharmika, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 December 2024
Hope
Hope, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 December 2024
Maya
Maya, 1-night trip
Verified Hotels.com guest review
4/10 Fair
25 November 2024
No hot water and ac didnt work good
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Rooms were clean beds were comfortable and the staff was fantastic
william
william, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
The only complaint I have is the beds were hard as a floor. Our backs are killing us. Other than that it was a great stay. Very friendly and helpful staff.
Karen
Karen, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 October 2024
A litte run down. Room had an odor. Staff friendly and attentive.
Dawn
Dawn, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Excellent price and room for one night. Thanks for helping on my first visit to Alabama!
Jake
Jake, 1-night trip
Verified Expedia guest review
4/10 Fair
12 September 2024
The bedding linens and towels were dirty and stained!
Emily
Emily, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
11 September 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
2/10 Poor
10 September 2024
Traveled all day went to football game got soaked from rain checked in at 11 pm exhausted cold wet looking forward to hot shower. Shower was dirty wouldn’t drain properly brown dingy water coming up from drain. My 2?daughters bed was made up dirty hair stains and a dirty dock was in bed they were completely grossed out and slept w me and my husband in a double bed we couldn’t wait to get out of there checked out at 645 am without showers
$300 terrible
tracie
tracie, 1-night trip
Verified Expedia guest review
6/10 Good
9 September 2024
A little disappointed after seeing other reviews prior to our stay. Hotel needs a refresher and updating. Bed frames were squeaky, room needs repainted, beds are too small (has ample room for queensize), housekeeping had mints on bed with a Welcome note which had sugar ants all over it. When staff was tikd of issue, the response was "Oops, sorry!" ans nothing more. We just pulled off the comforter and threw it in the corner since there weren't any bugs on any of the rest of the bedding. Not a horrible experience but will likely stay elsewhere next time.
JOEL
JOEL, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
8 September 2024
TERRY
TERRY, 1-night family trip
Verified Hotels.com guest review
6/10 Good
8 September 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
4/10 Fair
3 September 2024
When we went to check in the staff would not get off the phone. Took almost ten minutes before she would talk to us. The pictures are very deceiving. The check in and dining area are nice. The room is not. The bathtub/shower was nasty. The mattress was awful. It was a very old spring mattress on a metal box. The room had a smell to it. The couch sunk in when you set on it. The toilet seat wouldnt stay up when you use it. We will not be staying here again.
Bobby
Bobby, 1-night romance trip
Verified Expedia guest review
2/10 Poor
2 September 2024
I cannot believe the condition of this disgusting place. We did not stay the second night. We left. I really would like a refund.
Lisa
Lisa, 2-night family trip
Verified Expedia guest review
2/10 Poor
31 August 2024
The hotel was dirty looked like they didn’t even vacuum or cleaned the bathrooms I found gum and gum wrappers in room around the night stand and in it.
Christian
Christian, 2-night family trip
Verified Expedia guest review
6/10 Good
26 August 2024
A good location is essential for a positive university experience and this hotel certainly has that. The on-site breakfast is also a great convenience for students. However, the overall condition of the hotel leaves something to be desired. The rooms could definitely use some updating to improve the overall experience for guests.
amanda
amanda, 1-night trip
Verified Expedia guest review
2/10 Poor
24 August 2024
Checked out early and was told by front desk manager no additional charges would be made. Once home , credit card statement showed I was charged for more than one night. They won’t refund. I was ripped off and lied to.
Brian
Brian, 3-night family trip
Verified Expedia guest review
6/10 Good
24 August 2024
This hotel had a very nice breakfast buffet. The entrance is welcoming as was the staff. The room, however, was not as clean as others. Mostly the bathroom in the room was not clean, the bed was fine.
Darren
Darren, 1-night trip
Verified Expedia guest review
2/10 Poor
19 August 2024
Nicole
Nicole, 2-night trip
Verified Hotels.com guest review
4/10 Fair
18 August 2024
Could be much better
Room had strong humid odor, I had to ask twice for simple things like shampoo and soap.
Water fountain didn’t work and today the coffee was horrible. Breakfast otherwise was ok.
Giovanni
Giovanni, 3-night family trip
Verified Hotels.com guest review
6/10 Good
18 August 2024
Room was very dusty and unbelievably damp smelling. There was no excuse. The workers were super amazing and very courteous. Maybe try hardwood floors instead of carpeting.
PATIENCE
PATIENCE, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 August 2024
One night unexpecteded stay.
The customer service by both desk agents was excellent. They were very nice, friendly and extremely helpful.