At Hotel Neptun, you'll have access to on-site snorkelling, windsurfing and waterskiing. The indoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps and thalassotherapy. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. A nightclub, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff. Public transportation is close by: Warnemuende Station is only 12 minutes on foot.
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 25 per day; includes in/out privileges)
On-site valet parking (EUR 25 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle from 6 AM to 5:30 AM*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Travelling with children
Children stay for free (see details)
Playground
Supervised childcare (surcharge)
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Snorkelling
Waterskiing
Windsurfing
Shopping
Hiking/biking trails nearby
Horse riding nearby
Windsurfing nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Beach towels
Facilities
1 building/tower
Built in 1971
Safe-deposit box at front desk
Terrace
Television in common areas
Health club
An indoor pool
Arcade/games room
Full-service spa
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Satellite TV channels
Films for purchase
Home comfort
Heating
Minibar
Dressing gowns and slippers
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Balcony
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for EUR 55.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 28 per pet, per night
Parking
Self-parking costs EUR 25 per day with in/out privileges
Valet parking costs EUR 25 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Neptun Rostock
Neptun Rostock
Hotel Neptun Hotel
Hotel Neptun Rostock
Hotel Neptun Hotel Rostock
Frequently asked questions
Does Hotel Neptun offer free cancellation for a full refund?
Yes, Hotel Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Neptun?
Yes, there's an indoor pool.
Are pets allowed at Hotel Neptun?
Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Neptun?
Yes. Self-parking costs EUR 25 per day. Valet parking costs EUR 25 per day. Electric car charging is available.
Is an airport shuttle service offered by Hotel Neptun?
Yes, an airport shuttle is available from 6 AM to 5:30 AM on request. The charge is EUR 75 per vehicle one-way.
What are the check-in and check-out times at Hotel Neptun?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Express check-in is available.
What is there to do at Hotel Neptun and nearby?
Have fun with on-site activities such as waterskiing, windsurfing and snorkelling. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Neptun also has 2 bars, a nightclub and an indoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Hotel Neptun?
Yes, there are 4 on-site restaurants.
Does Hotel Neptun have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Neptun like?
Hotel Neptun is located on the boardwalk in Warnemünde, a short 7-minute walk from Warnemunde Lighthouse and 18 minutes' walk from Warnemünde Cruise Center.
Hotel Neptun Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 May 2024
Property was nicely maintained. Loved the breakfast on the 19th floor.
Mary Lou
Mary Lou, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 May 2024
Poor training of staff
I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel.
When we were checking in, the phone rang several times and none of the people checking us in answered the phone.
When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros.
The bill number is 1297678
.
Thank you
Ronald and Lena Marie Berezniak
Ronald
Ronald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 May 2024
Vacation by the Sea
Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Tatjana K
Tatjana K, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 March 2024
Excellent Service
Sven
Sven, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 August 2023
One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach.
Rebecca
Rebecca, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 February 2022
georgia
georgia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 August 2020
Johan
Johan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2019
Best breakfast buffet ever!
Great location on the beach. Lots of cute shops a few blocks away. The room was clean and modern; just a little on the small side. European bed sizes are different from American bed sizes. We arrived after 8pm but were still able to order dinner at the hotel's casual grill restaurant. The next morning we thought we had died and gone to heaven when we entered the free breakfast room. The huge breakfast buffet included free flowing champagne plus all kinds of cooked and cold items . We plan to return someday when we have more time to lay on the beach and use the spa and cool.
Loretta
Loretta, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
26 September 2018
Suzanne
Suzanne, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2018
Trine
Trine, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 March 2018
Next to Baltic Sea Beach Strand Walk. Many restaurants, etc along this Cruise Ship port.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
11 October 2017
Nice hotel well located.
Nice hotel well located. Service at the hotel restaurant can not be worst. Table was not set and the service of the waitress is the worst we had in all of our years travelling the World. Is a shame because the restaurant is very comfortable, nice ambience and the food presentation and taste is excellent.
Hotel recommended. Restaurant definitely NO.
FB
FB, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2017
Great hotel on the beach and fantastic views
Great staff, good food and best location in town
From balcony u can see the ships sail in and out
Andy
Verified Expedia guest review
10/10 Exceptional
23 January 2017
Beachside Hotel
A good hotel with sea views and excellent proximity to the beach. Our 4 year was made to feel welcome without being at the expense of paying adults. Dinner and (included) breakfast was high quality and good value.
Alice
Verified Hotels.com guest review
10/10 Exceptional
25 July 2016
Fantastic hotel in an amazing location!
Fantastic hotel in an amazing location - really cannot fault Hotel Neptun or Warnemunde! Highly recommended!
Ian
Verified Hotels.com guest review
10/10 Exceptional
27 May 2016
Marian
Verified Hotels.com guest review
8/10 Very good
3 May 2015
Good hote
Great
Verified traveller
Verified Hotels.com guest review
8/10 Very good
1 May 2015
Good spa hotel on warnemunde beach
Good. The saltwater pool was excellent as was the sauna and the spa
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
14 July 2013
Verified traveller
Verified Hotels.com guest review
8/10 Very good
16 June 2010
Best hotel in Warnemünde
It has to be the best hotel in Warnemünde. Has a great location, the staff is really friendly and do their best to understand english. The only complaint I have is that for some reason an awful smell was coming from the shower drain. They sent a technician to fix it but it reappeared the next day.