Save

Novotel Abidjan

4.0 star property
4-star hotel in Le Plateau with outdoor pool and restaurant

Choose dates to view prices

Novotel Abidjan

Photo gallery for Novotel Abidjan

Interior
Exterior
Exterior
Junior Suite, 1 Double Bed
Breakfast, lunch, dinner served; international cuisine

Overview of Novotel Abidjan

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
10 Avenue du Général de Gaulle, Abidjan, 01BP 3718
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Room options

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, 1 Double Bed, River View

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed, River View

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

About this area

What's nearby

  • In Le Plateau

Getting around

  • Abidjan (ABJ-Felix Houphouet-Boigny Intl.) - 32 min drive

Restaurants

  • Le Brasserie - 8 min drive
  • Le Comptoir - 8 min drive
  • Le Débarcadère - 3 min drive
  • Au Sol Braisé de Treichville - 4 min drive
  • Abidjan cafe - 13 min walk
Map

About this property

Novotel Abidjan

When visiting Abidjan, Novotel Abidjan is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at N'Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a snack bar/deli.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 258 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu
  • Children's games

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4413 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Arcade/games room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

N'Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 26 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 60.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Novotel Abidjan Hotel
Novotel Abidjan
Novotel Abidjan Africa
Abidjan Novotel
Novotel Abidjan Hotel
Novotel Abidjan Abidjan
Novotel Abidjan Hotel Abidjan

Frequently asked questions

Does Novotel Abidjan offer free cancellation for a full refund?
Yes, Novotel Abidjan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Abidjan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Abidjan?
Yes, there's an outdoor pool.
Are pets allowed at Novotel Abidjan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Abidjan?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Abidjan?
You can check in from 2:00 PM - 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Abidjan and nearby?
Novotel Abidjan has an outdoor pool and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Novotel Abidjan?
Yes, N'Restaurant offers international cuisine.
What's the area around Novotel Abidjan like?
Novotel Abidjan is in Le Plateau, a short 6-minute walk from Central Mosque and 12 minutes' walk from La Pyramide.

Reviews

7.6

Good

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Fair

I have never kept a review on any site and this will be my first. I have stayed at Novotel like 3 times now and this time he staff were rather absent minded. from I have 2 bookings please do not allow my room lapse and the staff did not do it . The keys lapsed and came in from the bank and the key lapsed and it took the intervention of 2 laptops to open the room -Mind you I had to go back to the bank and missed the appointment a I could not pick the document quickly. Also the TV went out so many times and it took me going to the service desk twice to remind them each time. Requested to speak to a Manager one night there was no Manager , no Supervisor and the next day dropped my number for a manager to call. Guess what No Manager called. I just realised that the service was tacky. and I spent 10days going through this. I really was not happy and not sure next time around I will be staying at Novotel Plateau in Abidjan.
Ifeanyi, 8-night business trip
Verified Expedia guest review

10/10 Exceptional

Good place with an awesome river front view, helpful staff especially Kwaoku. I
Edem, 3-night trip
Verified Expedia guest review

8/10 Very good

Good hotel Le plateau
Nice hotel . Nice bar and restaurant area. Service at reception is slow so don’t leave checkout for the last minute . Most of the staff are generally pleasant. No decent restaurants within walking distance so you have to grab a taxi or eat at the hotel . Lovely views if you have river facing .
kevin, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Hotel is in the Plateau an old part of town and mostly offices surrounding the property so after 5pm the entire area is dead. Nothing is open including the weekend. Unless you know Abidjan well enough to venture out by Yango or Uber. Local taxis are plentiful but look shady and vehicles look dirty and unsave. Food in hotel is ok. Breakfast buffet is the same everyday. It gets boring after day 2. Rooms are clean and adequate. Wifi sucks though. Keeps dropping.
Phil, 12-night business trip
Verified Expedia guest review

6/10 Good

The hotel itself is quite nice and the rooms are comfortable. Wifi is only strong on the ground floor, and the food was average at best. However The gym is good and so is the pool.
NEIL, 6-night business trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
We were offered an upgrade on check-in, which it later turned out was much more expensive than originally explained. However, we had already committed by this point so proceeded under the illusion the upgrade would be significant. However, it was negligible. The complementary minibar was not restocked at all, the view that was meant to be an improvement was uninspiring, and the room was not bigger than the original. Overall, a disappointment.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Louize, 5-night trip
Verified Hotels.com guest review

8/10 Very good

I always like Novotel because of the approximately in town and other cities in the capital cite
Pungu, 2-night family trip
Verified Expedia guest review

6/10 Good

my wife and I stayed here for about two weeks. It is a pretty nice hotel and centrally located. The entire staff especially at the bar lacked good customer service. We had two prices for the same tea and bread. One order at about $5.00 and the order at about $9. Same for cocktail my wife ordered. This time price was consistent but one was a mix of pineapple, orange, and passion while another bar tender told us we could only have pineapple, orange, or passion. The internet connection was very bad on the 8th floor where we stayed. This may be just the 8th floor as the reception area has excellent internet service. Many guests came down at the reception to work. We believe for better internet service. The hotel is also very expensive relative to food and drinks. We did not have breakfast, lunch, or dinner at the hotel since they were very expensive. Buffet breakfast about $25 per person and lunch about $50 per person. But thank goodness the hotel is centrally located so many nearby coffee shops and restaurants have very low or reasonable prices. The security is excellent and the security company has professional, very trained and excellent staff both the outside security and those inside. It is a very nice hotel apart from the bad customer service and the very high prices for food and drinks.
Samuel B, 11-night trip
Verified Expedia guest review

10/10 Exceptional

7-night business trip
Verified Hotels.com guest review