Crystal Hotel offers a great location, putting you within a short 10-minute walk of Lake St. Moritz. Guests can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments or reflexology, and Grissini serves Mediterranean cuisine. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff.
Languages
English, French, German, Italian
At a glance
Hotel size
74 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in rooms
Parking
On-site valet parking (CHF 30.00 per day; includes in/out privileges)
Electric vehicle charging point on site
Transfers
Free train station shuttle from 7:00 AM to 9:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Bar/lounge
Travelling with children
Childcare in room (surcharge)
What to do
Ski passes
Fitness classes
Pilates classes
Ice skating
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Downhill skiing nearby
Surfing/body boarding nearby
Snowboarding nearby
Working away
Conference space (2034 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Porter/bellhop
Ski storage
Facilities
1 building/tower
Built in 1962
Safe-deposit box at front desk
Terrace
Fireplace in reception
Health club
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Heating
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Turndown service
Bed sheets provided
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
CRYSTAL WELLFIT has 2 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
Dining
Grissini – This restaurant specialises in Mediterranean cuisine.
Crystal – On-site piano bar.
La Cantinetta – On-site wine bar.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.45 per person, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for CHF 50.0 per day
Rollaway beds are available for CHF 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25 per accommodation, per night
Parking
Valet parking costs CHF 30.00 per day with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz
Frequently asked questions
Are pets allowed at Crystal Hotel?
Yes, pets are welcome. There's a charge of CHF 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Crystal Hotel?
Yes. Valet parking costs CHF 30.00 per day. Electric car charging is available.
What are the check-in and check-out times at Crystal Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Crystal Hotel?
No, this hotel doesn't have a casino, but Casino St. Moritz (3-min drive) is nearby.
What is there to do at Crystal Hotel and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation on-site includes fitness classes and Pilates. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Crystal Hotel?
Yes, Grissini offers Mediterranean cuisine.
What's the area around Crystal Hotel like?
Crystal Hotel is in the heart of St. Moritz, a short 9-minute walk from St. Moritz Station and 8 minutes' walk from Lake St. Moritz.
Crystal Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
20 January 2025
Adam
Adam, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Paul
Paul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
All staff were helpful from front desk to restaurant for dinner and breakfast.
Even a lift to local train station
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Classy hotel
Right in the middle of town. Classy hotel. Excellent hotel. A bit expensive though.
Jasbir
Jasbir, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
During my two-week trip in Switzerland, I had lived in quite a few hotels. This one is of the best quality and value for a 4-star hotel. There's restaurant downstairs, which adds to the convenience. It is located at the center of the town. It provides free transfer to the train station.
Chen
Chen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 October 2024
Dilyara
Dilyara, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
8 October 2024
Not there long enough to comment. However the ride to and from the train station provided by the hotel was great and the free minibar was a plus.
Diane
Diane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Great hotel
Very helpful staff, free shuttle is great. Good breakfast and free city card for transport. Room very comfortable but does not have a kettle for hot drinks.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
D H
D H, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Expensive but wonderful
An amazing stay at this hotel. We had a suite which was huge and very comfortable. Food in the on-site restaurant was top notch. The only thing missing was great weather. Maybe next time 👍
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Polite and knowledgeable staff. Delicious food. Very convenient location to the gandola and short walk to the lake.
Olga
Olga, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Great spa
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Very central area, walkable with quite a few restaurant and shopping options. The highlight for me was the staff - we received excellent service. Do make use of the spa, it is lovely.
Carla McIntosh
Carla McIntosh, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Great hotel with great service right in the middle of St Moritz. Convenient to everything. Highly recommended.
ken
ken, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Such a beautiful place to stay. Great breakfast too!
William
William, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
31 July 2024
St. Moritz was lovely and everyone at the Crystal hotel was delightfully helpful. They will even transport you from the train - although we did not know this until we had already hoofed it up the hill with our bags. The breakfast was also a nice way to start our adventures each day.
Lori Paige
Lori Paige, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Great Staff great property
We loved our suite
We will stay there again
Stanley
Stanley, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Excellent service, I would recommend
Yogendra Reddy
Yogendra Reddy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Excellent staff at the front desk - we felt welcome from the first moment. Convenient free shuttle to the train station was very much appreciated.
Margo
Margo, 1-night family trip
Verified Expedia guest review
8/10 Very good
12 June 2024
I love the amenities pools and sauna perfect for after long day of skiing food was good and friendly staff.
Novilla
Novilla, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
9 June 2024
Great stay. Nice hotel. Couldn’t figure out how to adjust the air conditioning. It was warm in the room.
Jeff
Jeff, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
Wonderful hotel with the great location and very spacious rooms. Highly recommended.