Guests
All properties in Lucerne, Canton of Lucerne, Switzerland

The Hotel Luzern, Autograph Collection

Luxury hotel with restaurant, near KKL Lucerne

  • Free WiFi in lobby

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Deluxe Suite, 1 King Bed, Non Smoking, Balcony - Living Area
  • Junior Suite, 1 King Bed, Non Smoking, Balcony (Penthouse Junior Suite) - Living Area
  • Hotel Bar
Hotel Bar. Image 1 of 46.
1 / 46Hotel Bar
Sempacherstrasse 14, Lucerne, 6002, LU, Switzerland
8.4.Very Good.
  • The hotels is a very nice hotel in prime location. However, I have to state both positive…

    Dec 30, 2019

  • The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my…

    Oct 10, 2019

See all 31 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Limo/town car service

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Heart of Lucerne
  • KKL Lucerne - 6 min walk
  • Chapel Bridge - 6 min walk
  • Lion Monument - 16 min walk
  • Swiss Transportation Museum - 36 min walk
  • St. James Way - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, 2 Twin Beds, Non Smoking, Corner
  • Room, 1 King Bed, Non Smoking, View
  • Suite, 1 King Bed, Non Smoking, Garden View (Garden & Park)
  • Suite, 2 Twin Beds, Non Smoking (Garden & Park)
  • Deluxe Studio, 1 King Bed, Non Smoking, Park View
  • Junior Suite, 1 King Bed, Park View, Corner
  • Room, 2 Twin Beds, Non Smoking, View
  • Deluxe Studio, 2 Twin Beds, Non Smoking, Park View
  • Junior Suite, 1 King Bed, Non Smoking, Balcony (Penthouse Junior Suite)
  • Deluxe Suite, 1 King Bed, Non Smoking, Balcony

What’s around

Landmarks

  • Heart of Lucerne
  • KKL Lucerne - 6 min walk
  • Chapel Bridge - 6 min walk
  • Lion Monument - 16 min walk
  • Swiss Transportation Museum - 36 min walk
  • St. James Way - 5 min walk
  • Alpine Panorama Path - 5 min walk
  • Via Gottardo - 5 min walk
  • Lucerne Ferry Terminal - 6 min walk
  • Jesuit Church - 6 min walk
  • Franciscan Church - 7 min walk

Getting around

  • Zurich Airport (ZRH) - 45 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 5 min walk
  • Lucerne Station - 5 min walk
  • Luzern Sgv Station - 9 min walk
map
See on map
Sempacherstrasse 14, Lucerne, 6002, LU, Switzerland

At a glance

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Onsite valet parking (CHF 35 per night)
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Free use of nearby fitness center
  • Hiking/biking trails nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.95 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of CHF 30 for adults and CHF 15 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for CHF 120.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of CHF 50 per accommodation, per night
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Valet parking costs CHF 35 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Also known as

  • Hotel Lucerne
  • Hotel Luzern Autograph Collection Lucerne
  • Hotel Luzern Autograph Collection
  • Luzern Autograph Collection Lucerne
  • Luzern Autograph Collection
  • The Hotel Luzern, Autograph Collection Hotel
  • The Hotel Luzern, Autograph Collection Lucerne
  • The Hotel Luzern, Autograph Collection Hotel Lucerne

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Hotel Luzern, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs CHF 35 per night. Parking spots may be limited.
  • Yes, pets are welcome. There's a charge of CHF 50 per accommodation, per night. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Erdem Kebap (3-min walk), Negishi Sushi Bar (3-min walk), and Bachmann (4-min walk).
  • No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.
  • During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking. Additional recreation nearby includes casino gaming.
8.4.Very Good.
  • 10.0.Exceptional

    The staff are amazing they are friendly and very helpful.

    1 night romance trip, Aug 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good hotel different concept.

    It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.

    Aditya, 2 night family trip, Jun 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Emplacement top, pas de parking, mais stationnement facile proche de l'hôtel. Chambre spacieuse et deco branchée et moderne. Personnels tres accueillants.

    GeoCel, 1 night romance trip, Aug 4, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    괜찮아요

    카펠교 걸어서 10분미만이라 좋고 깔끔한편입니다.

    1 night romance trip, Jul 22, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Déplorable nous avons dû quitter l'hotel

    Hôtel complètement sur évalué, jamais il mérite 5 étoiles, la suite n'est pas une suite tellement petite, pas de rideaux aux fenêtres, stores défectueux impossible de fermer la vue directe depuis la rue. Nous avons été obligés de demander un remboursement total de la la réservation et avons trouver dans l'urgence un autre hôtel. Le design est pas mal, mais le niveau de propreté totalement négligé. Les communs sont pas du tout à la hauteur d'un hôtel 5 étoiles, ça ressemble à un 3 étoile et encore. Bref nous espérons que la direction de l'établissement saura prendre les mesures nécessaires.

    Erwin, 2 night business trip, Jun 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    einzigartige Architektur ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

    1 night business trip, Jun 13, 2019

    Verified Ebookers guest review

  • 8.0.Very Good

    Mooi designhotel met bijzondere sfeer op perfecte locatie. Jammer dat het ontbijtje (30 Chf) zo magertjes was. Met fabrieksjus. Echt dissonant. Dus gewoon daar gaan slapen en in het sfeervolle luzern gaan ontbijten

    Keess, 1 night romance trip, May 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    추천합니다

    깨끗하고 루체른 역에서 가까워서 좋습니다.

    SUNGCHAN, 1 night romance trip, Apr 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Waren rundum zufrieden. Service war zuvorkommend die Zimmer sauber

    1 night romance trip, Mar 22, 2019

    Verified Ebookers guest review

  • 6.0.Good

    + sehr gutes Essen im Bam Bou + Lage (gleich neben Bahnhof) + Buskarte ist im Preis inbegriffen -Spinnennetz an Decke und unsaubere Wände -Komfort des Zimmers war zu bemängeln -Roomservice kam ohne anzuklopfen ins Zimmer (wurden dadurch geweckt) -Lärmpegel im Zimmer (Strasse hörte man sehr gut)

    1 night trip, Feb 1, 2019

    Verified Ebookers guest review

See all 31 reviews