Niagara Falls, NY (IAG-Niagara Falls Intl.) - 17 min drive
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 35 min drive
Niagara Falls Station - 7 min drive
Niagara Falls Station - 9 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
Restaurants
Seneca Niagara Casino - 5 min walk
One Niagara Welcome Center - 7 min walk
Hard Rock Cafe - 8 min walk
Blues Burger Bar - 5 min walk
One Niagara International Food Court - 7 min walk
About this property
Sheraton Niagara Falls
Sheraton Niagara Falls puts you in a great location, within a short 10-minute walk of Seneca Niagara Resort & Casino and Niagara Falls State Park. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
391 rooms
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Parking
Uncovered on-site self-parking (USD 21.60 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Water dispenser
Travelling with children
Local/corner shop
Children's menu
What to do
Shopping
Bike rentals nearby
Hiking/biking trails nearby
Winery tours nearby
Working away
24-hour business centre
7 meeting rooms
Computer station
Conference space (11153 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Pillow-top mattress
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
In-room safe
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Rainforest Cafe – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open selected days.
Starbucks Cafe – This café specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 9.95
Resort fee: USD 9.95 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Business centre/computer access
Fitness centre access
In-room bottled water
In-room coffee
In-room safe
Internet access (may be limited)
Laundry facilities
Phone calls (may be limited)
Pool access
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Uncovered self-parking costs USD 21.60 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY Hotel
Sheraton Falls Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton At The Falls Hotel Niagara Falls
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls
Frequently asked questions
Does Sheraton Niagara Falls offer free cancellation for a full refund?
Yes, Sheraton Niagara Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Niagara Falls?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Sheraton Niagara Falls?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Niagara Falls?
Yes. Self-parking costs USD 21.60 per day.
What are the check-in and check-out times at Sheraton Niagara Falls?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Sheraton Niagara Falls?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (4-min walk) and Casino Niagara (4-min drive) are both nearby.
What is there to do at Sheraton Niagara Falls and nearby?
Have fun with nearby activities such as cycling and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Niagara Falls?
Yes, there's an on-site restaurant that offers American cuisine.
What's the area around Sheraton Niagara Falls like?
Sheraton Niagara Falls is in Downtown Niagara Falls, a short 4-minute walk from Seneca Niagara Resort & Casino and 7 minutes' walk from Niagara Falls State Park. Travellers say that the area is walkable and good for shopping.
Sheraton Niagara Falls Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
16 December 2024
Less Than Standard Customer Service
Checked in around 3:30PM. Was told my room was not ready to come back later to check in or I could get a double queen. Kept insisting on it. I booked 2 weeks in advance and would not accept. Somehow they just happen to have a King room available for my check in after my constant refusal! Ive stayed at this property many times amd this was unacceptable.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Clean, friendly service
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
15 December 2024
Horrible. Beds are uncomfortable. Shower temp wouldn’t stay warm, went from hot to cold in seconds! Very dirty, the place is falling apart
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Trip to the Falls
Great facility with location also being excellent
William
William, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Krista
Krista, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Robert
Robert, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Great location and value, would recommend.
jason
jason, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
3 November 2024
Stay was terrible , loud noise and music in the hallway all night call front desk numerous times !! Woke up to screaming in the hallway 2am smh terrible stay !
Jeff
Jeff, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
29 September 2024
Lois
Lois, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Jorge
Jorge, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Bed and shower
Taneka
Taneka, 2-night trip
Verified Expedia guest review
6/10 Good
18 September 2024
Emilie
Emilie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Good helping staffs
ARUNKUMAR
ARUNKUMAR, 2-night family trip
Verified Expedia guest review
2/10 Poor
17 September 2024
Staff are un profesional.
german
german, 1-night trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Walking distance to the falls park. Very convenient. Friendly receptionists.
Jiaming
Jiaming, 1-night trip
Verified Expedia guest review
6/10 Good
15 September 2024
On the Expedia Website, it indicated that was complementary Breakfast, and I end up paying 20 dollare per person at a restaurant on the premise. They said would have purchase a package. I expect more from the Sheraton. Really disappointed.
Jose
Jose, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
We really enjoyed our stay!
Samantha
Samantha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Joseph
Joseph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Great stay! What a nice staff
Katherine
Katherine, 1-night trip
Verified Expedia guest review
8/10 Very good
13 September 2024
Jinfei
Jinfei, 1-night trip
Verified Orbitz guest review
8/10 Very good
13 September 2024
Mark
Mark, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Elia
Elia, 1-night trip
Verified Expedia guest review
8/10 Very good
9 September 2024
Hotel was at great location with in walking distance to several land marks. Front desk and other member of hotel where helpful at time of need. Only issue was towels where never replace or room fully clean while we where out. Other then that hotel was a nice stay.