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Serena Inn & Suites - Rapid City

2.5 star property
Hotel in Rapid City

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serena Inn & Suites - Rapid City

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Coffee/tea maker
Restaurant
Interior

Reviews

6.4 out of 10

Good

Popular amenities

  • Non-smoking
  • Pet-friendly
  • Gym
  • Free breakfast
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • TV in a common area
Feel at home
  • Private bathroom
  • Separate sitting area
  • Television
  • Coffee/tea maker
  • Free self-parking
  • Free toiletries

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Traditional Double Room

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Single Room

Desk, laptop workspace, iron/ironing board, free WiFi

Traditional Single Room

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Single Room

Traditional Single Room

Traditional Single Room

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room, 2 Double Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Traditional Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Executive Studio Suite

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Pillow-top bed
Fan
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
2124 N Lacrosse St, Rapid City, SD, 57701

What's nearby

  • Rushmore Mall - 6 min walk - 0.6 km
  • Watiki Water Park - 4 min drive - 5.0 km
  • The Monument Civic Center - 5 min drive - 3.9 km
  • Main Street Square - 5 min drive - 4.4 km
  • Monument Health - 9 min drive - 7.0 km

Getting around

  • Rapid City, SD (RAP-Rapid City Regional) - 18 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬11 min walk
  • ‪Rushmore Mall Food Court - ‬15 min walk
  • ‪Fuji Japanese Steakhouse & Sushi Bar - ‬3 min drive
  • ‪Culver's - ‬3 min drive

About this property

Serena Inn & Suites - Rapid City

Serena Inn & Suites - Rapid City puts you a short five-minute drive from Watiki Water Park. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and on-the-go breakfast daily between 7:00 AM and 9:30 AM.

Languages

English

At a glance

Hotel size

  • 114 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–9:30 AM

Travelling with children

  • Corner guards

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairwells

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Serena Inn Suites Rapid City
Serena Inn & Suites Rapid City
Serena Inn & Suites - Rapid City Hotel
Serena Inn & Suites - Rapid City Rapid City
Serena Inn & Suites - Rapid City Hotel Rapid City

Frequently asked questions

Does Serena Inn & Suites - Rapid City offer free cancellation for a full refund?
Yes, Serena Inn & Suites - Rapid City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Serena Inn & Suites - Rapid City?
Yes, dogs are welcome. There's a charge of USD 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Serena Inn & Suites - Rapid City?
Yes, there's free self parking.
What are the check-in and check-out times at Serena Inn & Suites - Rapid City?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11:00 AM.
What is there to do at Serena Inn & Suites - Rapid City and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Serena Inn & Suites - Rapid City like?
Serena Inn & Suites - Rapid City is a short 6-minute walk from Rushmore Mall and 11 minutes' walk from Pirate's Cove Adventure Golf.

Serena Inn & Suites - Rapid City Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Poor

Got charged for our booking, just to arrive and find out the entire hotel is shut down and not even open. Locked doors. Not a single vehicle in the parking lot.
Taylor, 2-night family trip
Verified Expedia guest review

2/10 Poor

Shari, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sink could be fixed; otherwise all was great.
Irene, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Room floor and counter tops were very dirty. The floor were not vacuumed and counters were sticky and had old food crumbs. Simply was not cleaned. Bed was fine.
Gary, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Whitney, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Older hotel but was clean
Tera, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Poor staff
Damian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Pat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cynthia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The breakfast was not good cold left over coffee. The AC in our rm wasnt working. The plug was missing out of the sink good thing my rings didnt fall in it
Genevieve, 1-night family trip
Verified Expedia guest review

4/10 Fair

Erika, 2-night romance trip
Verified Expedia guest review

4/10 Fair

What a sketchy dump!
First, at the entrance of the hotel was a gauntlet of sketchy young people sitting around smoking. I guess they did not see the "no smoking" with 25 ft sign. Or probably just didnt care. This hotel has three floors, no elevator. Since I'm a few months out from knee replacement surgery, of course our room was on the third floor. The first room we were given: photos below. The beds were unmade and the cover of the ac was on the floor. We were offered another room, again on the third floor. As for breakfast, nothing was left, let alone replenished. The carpet was filthy throughout. To make matters worse, it just happened to be our anniversary and we we on a road trip. If it wasnt for the fact that it was late and nothing else was available close, we would have been out of there!
Unmade beds first room
Bedding on the chair
AC front cover on the floor
Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, old, but good for price
Mary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was exceptional! Very friendly and helpful. Will stay there again.
Sheila, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Good night sleep but no elevator to get to 3rd floor 😴☹️
Candiace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jody, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Scammers in hotel and Expedia Week paid in advance for 2 rooms I have paid for 2 rooms for a week and when the guys arrive in the morning it was no rooms available and the almost $ 1,600.00 went lost not really happy when you got robbed
horacio, 7-night trip
Verified Expedia guest review

4/10 Fair

Old. Stained carpet and bedding.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Look elsewhere
We stayed two nights, the first room smelled so bad we asked to be moved the next morning. The second room was a bit better but was also smelly. Seemed to come from the A/C units. Breakfast was basically granola bars but the coffee was pretty decent. The staff were nice and accommodating.
Chris, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Katrina, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Don’t believe the photos or the description!!!
Just needed a clean place to rest for the night while on the road & do a load of laundry. Laundry room was out of order. Place looks NOTHING like the photos. Hair all over bathroom floor. Musty odor. People who seem to live there are out front smoking always. Breakfast was wrapped sweets and granola bars. Definitely will not return here.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Do not stay
This was not a pleasant stay, the whole building smelt like it had water damage and each room was filthy, nothing was cleaned besides bedsheets. Carpet was ripped up, bugs flying through the broken screen, and paper thin comforter.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Phil, 2-night family trip
Verified Hotels.com guest review