Porto (OPO-Dr. Francisco de Sa Carneiro) - 23 min drive
General Torres Station - 3 min drive
Coimbroes Station - 6 min drive
São Bento Station - 18 min walk
Monchique Stop - 3 min walk
Alfândega Stop - 3 min walk
Entre Quintas Stop - 7 min walk
Restaurants
Restaurante Alfândega Douro - 4 min walk
Antiqvvm - 9 min walk
Taberna Cais das Pedras - 5 min walk
Digby - 8 min walk
Casa Mara - 5 min walk
About this property
Neya Porto Hotel
Placing you within a 15-minute walk of Ribeira Square, Neya Porto Hotel features a rooftop terrace and a free kids' club. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and local cuisine is served at Viva Porto, which is open for lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a snack bar/deli and free bike rentals. The helpful staff and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: Monchique Stop is 3 minutes and Alfândega Stop is 3 minutes.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
124 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 20 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Free children's club
Childcare in room (surcharge)
Children's games
Toys
Art supplies
Children's books
Changing table
Working away
Business centre
3 meeting rooms
Conference centre (1346 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Free bike hire
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Communal living room
Bike parking
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
High chair
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Dining
Viva Porto – This restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo – Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Housekeeping is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 50.0 per day
Parking
Self-parking costs EUR 20 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 9365
Also known as
Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto
Frequently asked questions
Does Neya Porto Hotel offer free cancellation for a full refund?
Yes, Neya Porto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neya Porto Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Neya Porto Hotel?
Yes. Self-parking costs EUR 20 per day. Electric car charging is available.
What are the check-in and check-out times at Neya Porto Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Neya Porto Hotel?
No, this hotel doesn't have a casino, but Casino Espinho (19-min drive) is nearby.
What is there to do at Neya Porto Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a picnic area and a garden.
Are there restaurants at or near Neya Porto Hotel?
Yes, Viva Porto offers local cuisine and ocean views.
What's the area around Neya Porto Hotel like?
Neya Porto Hotel is in Massarelos, a short 3-minute walk from Monchique Stop and 15 minutes' walk from Ribeira Square. Travellers give top marks for the hotel's prime location.
Neya Porto Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Very good
7 January 2025
Beautiful but noisy
Beautiful and close to the city centre but a close by club plays music 24 /7 and you hear this even with headphones on. And they don’t have proper shampoo and no conditioner in the showers just soap. Clearly not a hotel for women.
Kajsa
Kajsa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Excellent hotel, great location
Love this hotel! My room has excellent view of the river! It was a beautiful property, excellent rooftop restaurant, fantastic drinks and cocktails. I highly recommend this hotel!
payam
payam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Perfect
We loved our stay at Neya Porto. Everyone was friendly and the service was perfect. We were able to walk everywhere to explore Porto and easy location for wine tour pick up. Amazing view!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Berlin
Berlin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Valerie
Valerie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Lovely hotel. Great location. Lovely roof bar
Niall
Niall, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
It was amazing to stay there and beautiful views from the room day and night.. full of joy to stay the Neya hotel Porto
Won Ki
Won Ki, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
great location
Maria
Maria, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 October 2024
Nice hotel, beautiful room with an amazing view of the Douro River and Gaia. parking was available with tight quarters. Food was ok for breakfast though found the rooftop food less desk.
Kathleen
Kathleen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Great location! Friendly staff! Great service! Highly recommend
Gayan
Gayan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
I liked this hotel in Porto. A short walk to the waterfront and lots of shopping dining, activities. Highly recommend!
Patricia
Patricia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
We stayed here the day before we had to leave Portugal and we needed a place with parking for our rental car. Check in went smoothly, the parking garage was clean, safe and secure. The location was walking distance to the Ribeira. And our River View room was the perfect way to end our Portugal trip!!! Opening the window doors and just sitting out watching the boats on the river was a highlight! Staff was all great and the hotel was gorgeous!
JUANITA
JUANITA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 October 2024
Sarah
Sarah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 October 2024
Ian
Ian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 October 2024
Ben
Ben, 3-night trip
Verified Expedia guest review
2/10 Poor
7 October 2024
rosa
rosa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 October 2024
Nothing. I will not recommend it to no one.
Margarita
Margarita, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 October 2024
Candice
Candice, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Three night business trip
Perfect stay, thank you!
Jayne
Jayne, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Very clean, nice room, breakfast buffet is fabulous and healthy, dinner was good, however, service takes a long time in restaurants, no facecloths or kleenex in room
Erin
Erin, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
We really enjoyed our stay at the NEYA hotel. I would highly recommend anyone considering it. It is a long the Duoro river with no obstructions in the stunning view. Very relaxing environment. The breakfast was delicious and always a bonus to have included in the price.
Lucy
Lucy, 3-night romance trip
Verified Expedia guest review
8/10 Very good
30 September 2024
There included breakfast was beautiful and delicious. The rooms were Christine and the hotel incredibly quiet. I short walked to the historic cultural centre of town and views from every perspective!