6/10 Good
3 May 2022
2 star service at a 4 star hotel
Stayed at the Manchester MH property and was impressed- expected Nashua to be similar.
It was not. The room, linen, and mattress are up to par. The customer service was not. I arrived at 4 pm for a 3 pm check in and my room wasn’t ready. The cookies doubletree is famous for were absent the three nights I stayed in Nashua.The day I checked out, housekeeping was knocking on mine and my neighbors doors prior to 10am about every 15 min for an 11 am check out time. For $250 a night the front desk should be able to radio housekeeping so that doesn’t happen.
I’ve had 30 hotel stays so far this year, mostly at three star hotels-doubletree with 4 stars and $75-100 more a night isn’t worth it.
Stacey, 3-night business trip
Verified Hotels.com guest review