Best Western Plus Condado Palm Inn & Suites

Photo gallery for Best Western Plus Condado Palm Inn & Suites

Primary image
Beach nearby, white sand, sun-loungers, beach umbrellas
Beach nearby, white sand, sun-loungers, beach umbrellas
Outdoor spa tub
Outdoor pool, pool loungers

Overview of Best Western Plus Condado Palm Inn & Suites

VIP Access

Best Western Plus Condado Palm Inn & Suites

3.0 star property
3-star hotel with outdoor pool, near Casino del Mar at La Concha Resort

8.0/10 Very good

1,366 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
55 Condado Avenue, San Juan, 00908
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Self parking
  • Spa tub
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Condado
  • Casino del Mar at La Concha Resort - 4 min walk
  • Condado Beach - 16 min walk
  • Sheraton Casino - 33 min walk
  • Escambron Beach - 34 min walk
  • Puerto Rico Convention Center - 35 min walk
  • Pan American Pier - 38 min walk
  • Parque La Ventana al Mar - 1 min drive
  • Museo de Arte de Puerto Rico - 6 min drive
  • Paseo Caribe - 3 min drive
  • Centro de Bellas Artes Luis A. Ferre - 3 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

About this property

Best Western Plus Condado Palm Inn & Suites

Best Western Plus Condado Palm Inn & Suites puts you a short five-minute drive from Casino del Mar at La Concha Resort and Condado Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ropa Vieja, which serves Cuban cuisine and is open for lunch and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. The helpful staff and restaurant get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 25.00 per day; includes in/out privileges)
  • On-site extended parking (USD 25.00 per day)
  • On-site parking includes off-street options
  • Off-site parking nearby (USD 25.00 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Taking the kids

  • Children stay free

What to do

  • Beach nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (400 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Free bike hire
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub
  • 24-hour pool access

Accessibility

  • Wheelchair accessible
  • Lift

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ropa Vieja – This restaurant specialises in Cuban cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Cookie House – This café serves breakfast and lunch. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12.95 for adults and USD 12.95 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs USD 25.00 per day with in/out privileges
  • Extended parking costs USD 25.00 per day
  • Parking is available nearby and costs USD 25.00 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool open 24 hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm San Juan
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn Suites
Plus Condado Palm & Suites
Best Western Plus Condado Palm Inn & Suites Hotel
Best Western Plus Condado Palm Inn & Suites San Juan
Best Western Plus Condado Palm Inn & Suites Hotel San Juan

Frequently asked questions

Overall score and ratings

8.0

Very good

8.2/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

yehuda, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My favorite hotel in San Juan, Puerto Rico
The location of the hotel is awesome in the center of the Condado, the best entertainment area in San Juan, no need of a car you have everything at walking distance CVS and Walgreens cross the street, many restaurants, shopping stores and the beach at 2 blocks. We go to this hotel 2 or 3 times per year for more than 20 years and we are always satisfied. Also they have a big and safe parking behind the hotel.
Christian, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Had a great time in PR the hotel was clean & very nice. All the staff was friendly & very accommodating. I would stay again & refer this place to others
Joanne, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in condado
Great costumer services
Awilda, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
I had a wonderful experience very helpful staff and great clean rooms as well as very big in size
Loriann, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tania, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Vacation 2022
Our vacation started a little rocky at the time of check up (sometime after midnight). The night clerk assured us that the manager would contact us in the AM and she did. Genesis (local manager) reached out to us regarding our requests and she promptly jumped into action. Genesis and her staff were friendly, attentive and helpful which goes a long way when traveling. Our room was comfortable, updated and as a bonus with a great view.
Alan, 3-night trip
Verified Hotels.com guest review