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The Twelve Hotel

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Premium bedding, minibar, in-room safe, individually decorated
Beach nearby
Premium bedding, minibar, in-room safe, individually decorated
Suite X11 | Premium bedding, minibar, in-room safe, individually decorated
Suite X11 | Premium bedding, minibar, in-room safe, individually decorated

Overview of The Twelve Hotel

The Twelve Hotel

4.0 star property
4-star hotel in Galway with 2 restaurants and 2 bars/lounges

9.2/10 Superb

549 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Bar
Map
Barna Village, Galway, Galway

Guests rated this location 8.7/10 - Excellent

Main amenities
  • 2 restaurants and 2 bars/lounges
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business centre
  • Coffee shop/cafe
  • Daily housekeeping
  • Full-service spa
  • Garden
  • Near the beach
  • Room service
  • Terrace
For families
  • Daily housekeeping
  • Garden
  • Laundry facilities
  • Private bathroom
  • Rollaway/extra beds
  • Terrace

Room options

About this area

What's nearby

  • Eyre Square - 18 min drive

Getting around

  • Galway Station - 19 min drive
  • Athenry Station - 28 min drive
  • Craughwell Station - 31 min drive

Restaurants

  • The Creamery - 8 min drive
  • Oslo - 8 min drive
  • Samyo - 8 min drive
  • The Pool House Cafe - 8 min drive
  • Capones - 5 min drive
Map

About this property

The Twelve Hotel

The Twelve Hotel is a great choice for a stay in Galway. You can visit the spa to be pampered with massages, body wraps or reflexology, and West Restaurant, one of 2 restaurants, serves regional cuisine and is open for breakfast and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a terrace and a garden. Fellow travellers say great things about the helpful staff and bar.

Languages

Croatian, English, French, Irish, Italian, Latvian, Lithuanian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • BBQs
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's books
  • Children's games

What to do

  • Personal watercraft (motorised)
  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Facilities

  • Full-service spa
  • Garden
  • Library
  • Massage/treatment rooms
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • Braille/raised signage
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Languages

  • Croatian
  • English
  • French
  • Irish
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • IPod docking station
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Children's dinnerware
  • High chair
  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

West Restaurant – This restaurant specialises in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Pins Gastro Bar – This gastropub specialises in local cuisine and serves breakfast, lunch and dinner.
Pizza Dozzina Artisanal – This restaurant specialises in Italian cuisine and serves lunch and dinner.
The Pins Bakery Shop – On-site coffee shop.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 40 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Twelve Hotel Barna
Twelve Hotel
Twelve Barna
The 12 Hotel
The Twelve Hotel Galway/Barna, Ireland
The Twelve Hotel Hotel
The Twelve Hotel Galway
The Twelve Hotel Hotel Galway

Frequently asked questions

Does The Twelve Hotel offer free cancellation for a full refund?
Yes, The Twelve Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Twelve Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is parking offered on site at The Twelve Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Twelve Hotel?
You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out is available.
Is there an on-site casino at The Twelve Hotel?
No, this hotel doesn't have a casino, but Caesar's Palace (12-min drive) is nearby.
What is there to do at The Twelve Hotel and nearby?
Have fun with activities such as cycling, hiking and mountain climbing, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a garden.
Are there restaurants at or near The Twelve Hotel?
Yes, there are 2 on-site restaurants, featuring regional cuisine.
What's the area around The Twelve Hotel like?
The Twelve Hotel is located a short 15-minute walk from Bearna Golf And Country Club.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Joan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Efim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Declan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beginning with the welcoming letter with a treat from their bakery to the goodbyes of a carry out coffee, everything was wonderful. Convenient amenities, local parking, gorgeous rooms with everything you need, and wonderfully friendly staff helped make our girls trip to Galway restful and enjoyable. There is nothing we can complain about this absolutely perfect hotel!
Verified Expedia guest review

10/10 Exceptional

Luxurious and unique
I live on the Aran Islands and stay in hotels in Galway a couple of times a month for the last 2 years. The twelve hotel has been the most pleasant hotel experience so far. Everything about it was exceptional. Highly recommended.
Graham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela R, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very dark lobby, halls & bar:restaurant. Staff professional but not particularly friendly. Room large, comfortable with good bed & amenities. Excellent dinner & breakfast. Did have to request washcloths & only 2 towels provided
marilyn, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Euro hotel in Ireland
This is a cute hotel, they have updated an old place. It is clean and nice, more 'euro' than traditional Irish. Meaning it is sleek, not the old large furniture of the castles. We prefer the traditional but this was very nice. Breakfast was fabulous and the staff was delightful. Not much around this area, but short ride into Galway.
Melissa, 2-night trip
Verified Hotels.com guest review