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Alatau Hotel

3.5 star property
Astana hotel with spa and indoor pool

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Photo gallery for Alatau Hotel

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Café
Café
Café
In Almaty District, unwind at the Alatau Hotel's indoor pool or treat yourself to a rejuvenating spa treatment. With free cooked-to-order breakfast, coffee shop/cafe and high-speed WiFi, this hotel is perfect for relaxation. Guests also appreciate the convenience of dry cleaning/laundry services and roundtrip airport shuttle.

Popular amenities

  • Airport transfer
  • Spa
  • Pool
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities

Main amenities (9)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Bathrobes
  • Free self-parking

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Heating
Flat-screen TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Cable channels
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Zhaidarman per. 3, Astana, 020000

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 18 min walk - 1.5 km
  • Hazret Sultan Mosque - 20 min walk - 1.7 km
  • Kazakhstan Ministry of Foreign Affairs - 5 min drive - 4.1 km
  • Bayterek Tower - 6 min drive - 4.3 km
  • Parliament of Kazakhstan - 6 min drive - 4.6 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive
  • Astana Railway Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Додо Пицца - ‬6 min walk
  • ‪Astana Skate Cafe - ‬12 min walk
  • ‪Zina Restaurant - ‬15 min walk
  • ‪Туран - ‬8 min walk

About this property

Alatau Hotel

Enjoy your visit to Astana with a stay at Alatau Hotel. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Alatau, which serves local and international cuisine and is open for breakfast.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast on weekday mornings 7:00 AM–11:00 AM
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • An indoor pool
  • Full-service spa
  • 24-hour pool access

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Alatau – This café specialises in local and international cuisine and only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Alatau Hotel Hotel
Alatau Hotel Astana
Alatau Hotel Hotel Astana

Frequently asked questions

Does Alatau Hotel offer free cancellation for a full refund?

Yes, Alatau Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alatau Hotel?

Yes, there's an indoor pool. Guests have 24-hour pool access.

Are pets allowed at Alatau Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Alatau Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Alatau Hotel?

Yes, an airport shuttle is available. The charge is KZT 3500 per vehicle one-way.

What are the check-in and check-out times at Alatau Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at Alatau Hotel and nearby?

Alatau Hotel has a spa and an indoor pool.

What's the area around Alatau Hotel like?

Alatau Hotel is a short 18-minute walk from The US Embassy and the Consulate in Kazakhstan and 20 minutes' walk from Hazret Sultan Mosque.

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