The hotel itself was very nice when we walked in. Clean comfortable lobby for sure. The staff was nice too. Our room was also nice but we did find makeup on 2 of our pillows, the toilet was dirty & there was no soap in the shower. Yes, I did address these items the next day & they did take care of them but when you’re tired & just want a shower & clean bed, it’s disappointing. Also, just be aware, this is not a quiet hotel. Downtown noise, including train whistles, car noise, & sirens. Also, doors don’t fully seal & lots of light comes in. They do provide ear plugs but they don’t muffle a whole lot. Probably won’t stay here again.