Nestled near Plaza de Armas Chachapoyas, La Casa de los Balcones offers a charming retreat. Savor the free continental breakfast and enjoy the manager's reception while soaking up the atmosphere on the sun-kissed terrace or browsing through books in the library.
Located just 3.2 mi (5.2 km) from the airport, La Casa de los Balcones offers a shuttle (available on request). Free perks include WiFi and continental breakfast daily between 7:00 AM and 9:00 AM.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle from 8:00 AM to 5:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
Free daily reception
Shared fridge
Water dispenser
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Library
Outdoor furniture
Room amenities
Be entertained
40-inch Smart TV
Cable TV channels
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
Balcony or patio
Individually furnished and decorated
Freshen up
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Airport shuttle service is offered for an extra charge of PEN 100 per person (return)
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle for children between the ages of 4 and 17 costs PEN 100 (return)
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 10465827047
Also known as
La Casa de los Balcones Hotel
La Casa de los Balcones Chachapoyas
La Casa de los Balcones Hotel Chachapoyas
Frequently asked questions
Does La Casa de los Balcones offer free cancellation for a full refund?
Yes, La Casa de los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at La Casa de los Balcones?
Sorry, pets aren't allowed.
Is parking offered on site at La Casa de los Balcones?
Sorry, there's no on-site parking at La Casa de los Balcones.
Is an airport shuttle service offered by La Casa de los Balcones?
Yes, an airport shuttle is available from 8:00 AM to 5:00 PM on request. The charge is PEN 100 per person return.
What are the check-in and check-out times at La Casa de los Balcones?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at La Casa de los Balcones and nearby?
Recommended spots to visit include Plaza de Armas Chachapoyas (2-min walk) and National Institute of Culture Museum (3-min walk), along with Miradors (4-min walk) and Huancas Lookout (5.2 mi).
Does La Casa de los Balcones have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around La Casa de los Balcones like?
La Casa de los Balcones is in the heart of Chachapoyas, a short 2-minute walk from Plaza de Armas Chachapoyas and 3 minutes' walk from National Institute of Culture Museum.
La Casa de los Balcones Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 February 2024
It is located a few blocks from the main square. Very quiet and the staff is very helpful!
Rigoberto
Rigoberto, 5-night trip
10/10 Exceptional
18 November 2023
Lovely people who make your stay enjoyable. Nice breakfast included. Close to Plaza de Armas. I would not hesitate to recommend this lovely hotel to anyone.
Peter
Peter, 2-night trip
10/10 Exceptional
19 November 2024
Stay here!
What a uniquely charming little place. The staff are always friendly & we loved the courtyard with stairs going every which way & balconies a plenty. I guess it’s deserving of its name. The rooms were cozy & secure, loved the sliding windows overlooking the courtyard, the showers were hot, beds really comfy, & wifi super fast.
Two small example of the attentiveness of the staff: they always seemed to know when we were out, which was different times each day, & took that opportunity to clean our room. And they’d leave a small chocolate candy on the freshly made beds for each of us.
Another one is the night before we had to leave I’d asked if it were possible to reserve a taxi here in Chachapoyas. The staff member assured me he’d take care of it & the next morning at 9AM we had a knock on our suite door- it was our taxi driver.
We thoroughly enjoyed our stay here & would 100% recommend La Casa de los Balcones to anyone spending time in Chacha.
Rhe
Rhe, 4-night trip
10/10 Exceptional
16 February 2025
Gran lugar, muy bien ubicado
Me gusto mucho el hospedaje bien ubicado, limpio, tiene todo lo necesario. Y también cubrieron una necesidad particular de llevarme el desayuno por temas de tiempo . Siempre atentos y con el objetivo de ayudar
Verified traveller
1-night trip
10/10 Exceptional
13 November 2024
Colin
Colin, 3-night trip
10/10 Exceptional
27 April 2022
Denise
Denise, 2-night trip
10/10 Exceptional
22 January 2021
Very nice place all wonderful
NORMA
NORMA, 2-night trip
10/10 Exceptional
19 January 2021
NORMA
NORMA, 2-night trip
10/10 Exceptional
23 February 2020
Great breakfast, well run property, any questions are answered with a smile. Clean towels and bed.
Verified traveller
5-night trip
10/10 Exceptional
30 December 2019
Hôtel très bien et très acceuillant
Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !
MARTINE
MARTINE, 2-night trip
8/10 Very good
3 December 2019
nice hotel in nice location
Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.
Jolanta
Jolanta, 1-night trip
8/10 Very good
11 November 2019
Kathrin
Kathrin, 3-night trip
10/10 Exceptional
20 October 2019
super helpful staff, good breakfast, comfortable room, easily arranged tours/ transportation