Hotel Le Plaza Brussels

Beautiful hotel. I had several issues with my room key not working, but other than that I had a great experience. Also, check/in and checkout times should be more flexible for the customer.

The hotel was beautiful clean and well kept the staff were generally friendly.The location was not ideal as the area around the hotel was seedy and a bit dirty.

The shower in the bathroom was weak, although they have arranged to change another room to us, hot water was still weak, it's really a problem while outside weather is 4°c.

Very pleased with the hotel conditions and services but the area looked a bit rough and the secured car park a bit expensive.

Charming hotel with a great breakfast buffet. We arrived ahead of check-in due to our flight arrival time. The woman we spoke with at reception was very nice, check us in and told us to come back at a specific time to see if the room was ready early. We came back at that time and spoke to a different woman who said there's no way we'd get early check in and that the cleaning service had only just begun their work. I got back on line and spoke to someone else at reception who immediately handed me a room key and told me my room was available. That small hiccup in service is the only negative (if it can be seen as such) comment I have for my stay. Everything else was great!