Susanna Inn Machu Picchu Hotel

Photo gallery for Susanna Inn Machu Picchu Hotel

Primary image
Hypo-allergenic bedding, free WiFi, bed sheets
Hypo-allergenic bedding, free WiFi, bed sheets
Hypo-allergenic bedding, free WiFi, bed sheets
Hypo-allergenic bedding, free WiFi, bed sheets

Overview of Susanna Inn Machu Picchu Hotel

Susanna Inn Machu Picchu Hotel

3.0 star property
Mountain hotel within easy reach of Aguas Calientes Hot Springs

9.0/10 Superb

152 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Map
Av Imperio de los Incas 642, Machu Picchu, 08681
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Library
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries
  • Hairdryer
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 47.1 miles/75.8 km
  • Machu Picchu Station - 5 min walk

About this property

Susanna Inn Machu Picchu Hotel

Susanna Inn Machu Picchu Hotel offers a great location, putting you within a 15-minute walk of Aguas Calientes Hot Springs. Free perks include WiFi and buffet breakfast daily between 5:00 AM and 8:30 AM. Fellow travellers love the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from noon until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 9:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 5:00 AM–8:30 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Library

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room amenities

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon checkout to residents of Peru regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Susanna Inn Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel
Susanna Inn Machu Picchu Hotel Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Keiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Hotel in Aguas Calientes
Our stay at the hotel was really lovely with the view that was provided to us. The price compared to surrounding venues made this one a prime location for those that are trying to spend a quick night in the area. The breakfast provided in the morning was also really good!
Cooper, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Peru!
Our stay was amazing. Definitely the best hotel we stayed in during our week long trip to Peru. The staff that operate it were so friendly and kind. Coming from the US, we unfortunately had a lot of pushback from many people during our trip but the Susanna Inn treated us very well. They held our bags during our trip to Machu Picchu and let us check in early as soon as we arrived. The breakfast was honestly the best we had as included breakfasts went and they gave us a room with a view of the river. They windows are completely soundproof and it was generally very quiet. We were worried at first with the location as it’s the last hotel on the strip where the train pulls in but everything you need is within walking distance. They don’t have Uber or taxis but it was very easy to walk around. The room was very clean and they provided bottles of water which was much appreciated.
Nicolle, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Great time at the Susanna inn, clean room and friendly staff. Would definately come back.
John, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Staff is good, breakfast was good, cleanliness was good but location is close to train station so it was noisy and We saw one bug in the bathroom.
Anilaben, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfy stay
Very comfortable stay here. Room was clean and quiet. Breakfast was tasty and service was great. Just be aware there is no elevator.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The view was amazing from our window in the hotel! Lovely hotel with lovely staff!
hanna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review