Av. Tulum entre calle Jupiter y Acuario, Tulum, QROO, 77760
What's nearby
Tulum National Park - 3 min drive
Gran Cenote - 5 min drive
Tulum Mayan Ruins - 8 min drive
Tulum Beach - 14 min drive
Playa Paraiso - 17 min drive
Getting around
Tulum Intl. Airport (TQO) - 46 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive
Restaurants
Antojitos la Chiapaneca - 1 min walk
Burrito Amor - 2 min walk
Encanto Cantina - 3 min walk
Charlie's - 3 min walk
Crazy Fish Tacos - 2 min walk
About this property
Hotel Arco Iris Tulum
Hotel Arco Iris Tulum features a rooftop terrace and puts you a short five-minute drive from Tulum National Park. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A fitness centre, a snack bar/deli and a terrace are other highlights.
Languages
English, Italian, Spanish
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Snack bar/deli
What to do
Bike rentals nearby
Ecotours nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bike hire
Beach towels
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
A damage deposit of USD 200 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.
Electricity fee: USD 0.25 per stay for use over 16 kWh
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
Hotel Arco Iris Tulum Hotel
Hotel Arco Iris Tulum Tulum
Hotel Arco Iris Tulum Hotel Tulum
Frequently asked questions
Does Hotel Arco Iris Tulum offer free cancellation for a full refund?
Yes, Hotel Arco Iris Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Arco Iris Tulum?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel Arco Iris Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Arco Iris Tulum?
Sorry, there's no on-site parking at Hotel Arco Iris Tulum.
What are the check-in and check-out times at Hotel Arco Iris Tulum?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Arco Iris Tulum and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Hotel Arco Iris Tulum?
Yes, there's an on-site restaurant.
What's the area around Hotel Arco Iris Tulum like?
Hotel Arco Iris Tulum is in Tulum City Center, a short 5-minute walk from Dos Aguas Park.
Hotel Arco Iris Tulum Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
7 April 2023
Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.
Adam
Verified Expedia guest review
10/10 Exceptional
15 November 2022
Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!
Christopher
Christopher, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 July 2022
Emma
Emma, 8-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2022
un excelente hotel super limpio con un personal excelente y una piscina increíble. Una sala de pesas en la parte superior derecha en el centro de Tulum. Sin duda me alojaría aquí de nuevo.
David
David, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
6 May 2022
Great customer service, the rooms were really clean. Close by to restaurants, felt safe because there was always an attendant.
Catherine
Catherine, 3-night romance trip
Verified Expedia guest review
8/10 Very good
5 April 2022
I recommend
It has a great location, fridge in room, ac that you can control, rooftop pool and I had a balcony for my 5-night stay. The only drawback was the lack of hot water which was not a big deal because of the heat.
Joseph
Joseph, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 January 2022
Everything was great
Cynthia
Cynthia, 3-night family trip
Verified Expedia guest review
8/10 Very good
19 December 2021
Super friendly staff
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2021
Grear price / performance ratio
My stay was great, clean, comfy location, just about 5 mins walking to ADO bus station. All central restaurants and shops in very convenient distance, the only pain was to reach to the beach during night time for party - costs around 600 pesos in taxi one way. Good rooftop terrace - maybe highest point around - so you could watch all the traffic from your safe distance and have a nice swim in the rooftop pool. Maybe the room was too clean! Naftaline tablets from the toilet too strong smelling :). Cleaning ladies really wanted to clean my room daily so that I have the best experience. I loved the staff!!! Especially Fernando (please speak to him, this guys really knows!) and Maggie.
Michal
Michal, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2021
Richard
Richard, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2021
We had a great time staying at the Arco Iris. We came to Tulum on the bus, and the hotel was only a block or so away. We were right on the main strip with plenty of access to restaurants and shopping. Even with that location, however, it was quiet in the room. The room was very small and efficient, but it had everything we needed. The shower was amazing. My son really enjoyed the rooftop pool also! Easy to rent a bike and ride to the ruins or the beach, and the Colectivos parked just outside the hotel. We would highly recommend staying here.
Brian
Brian, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
1 September 2021
Great Service Okay Hotel Bring Your Own Soap
The staff were very welcoming and friendly.
The pool and lounge chairs at the roof top were awesome.
The location is centrally located without need of a car if you are doing many of the tours around the area or on street parking if you have a car.
The place was clean but very basic.
The rooms you get what you paid for, so I can't complain. Very basic college dorm rooms with no TV, shampoo or soap so make sure you bring your own.
Blaine
Blaine, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 June 2021
Basic, bed hard, no washcloths or toiletries, pool small, gym basic.
jennifer
jennifer, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 May 2021
Clean and comfortable
It was a nice clean spot with a cool pool and gym on the roof. The staff was friendly. The hotel was pretty quiet when we stayed luckily, but we definitely could hear everything through the walls. It also would have been cool if they had bikes for rent, included breakfast, and if the safe had worked. But overall it was a great spot for the money, we felt very safe and comfortable there. We liked it so much we extended our stay.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
26 March 2021
Verified traveller
9-night business trip
Verified Hotels.com guest review
6/10 Good
27 February 2021
I'm neutral about the place
Construction noise starts pretty early and no hot water for the stay were the negative points. Location is good with bars and restaurants nearby.
Stephen
Stephen, 4-night trip
Verified Hotels.com guest review
8/10 Very good
7 February 2021
This was a great place to stay in centre of downtown for a good price. And I parked right next to the hotel just on their side street
Emma
Emma, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 March 2020
Suite room at a very good price. Very friendly and helpful owners and staff. Nice breakfast room / restaurant. Thoroughly recommended.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
13 February 2020
Happy Tulum Day
The hotel for us was in a great location close to the bus station, and all other conveniences imaginable. The roof top pool was also excellent after sun bathing, biking and walking a nice way to cool down. The morning breakfast was a nice easy start to the day. The staff all polite and helpful and happy surely the beginning of a positive day.
Deneen
Deneen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 February 2020
Nice night in Tulum!
Very comfy room with adequate kitchen (which I didn’t need), nice bed, not too hard or too soft. Front desk was very safety conscious about no visitors in the room and that made me feel very safe. The only glitch was I was not offered the breakfast that was to have been included! The club next door music could be heard faintly but did not go late! At the end of the main Avenida so very convenient to restaurants, stores, shopping etc. Good AC and Wifi!
Janet
Janet, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
21 January 2020
😊STAY HERE-IT IS EXCELLENTE IN EVERY WAY!!!😊
Stayed 3 nights--everything was excellente!!! Got to stay in 3 different rooms--king bed was the best cuz it had a balcony with chairs table, and hammock & could watch the people in town. Staff was friendly & very accommodating!! Jason, Laidi, & Javier were all GREAT!!! Owners were very nice, too!! Breakfast & pool was very good! Pool was such a wonderful bonus!! Location was great--200 meters south to bus station & shuttles right in front. Close to many good restaurants & mini- marts!! Would highly recommend!! Already tried to book again, was already booked!! So sad that we can' t stay again!! Thanks to you all for a wonderful time!!😊😊
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 December 2019
The location was excellent, staff friendly and helpful. Hotel was very clean. Lovely large rooftop area and pool was refreshing and clean. Wifi was excellent. Only complaint was the lack of hot water, was a gamble- but overall a great hotel experience and would return
Verified traveller
7-night family trip
Verified Expedia guest review
10/10 Exceptional
8 December 2019
Clean good friendly staffs.very close to everything and very safety.
Giaole
Giaole, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 November 2019
Excellent location, friendly and helpful staff, nice rooftop patio and pool, and great rates!