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DoubleTree by Hilton Stoke on Trent

Photo gallery for DoubleTree by Hilton Stoke on Trent

Exterior
Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Overview of DoubleTree by Hilton Stoke on Trent

DoubleTree by Hilton Stoke on Trent

4.0 star property
4-star hotel in Stoke-on-Trent with indoor pool and restaurant

8.4/10 Very good

1,019 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

Room options

About this area

What's nearby

  • Peak District National Park - 32 min drive

Getting around

  • Manchester Airport (MAN) - 49 min drive
  • Stoke-On-Trent Station - 8 min drive
  • Longport Station - 8 min drive
  • Longton Station - 13 min drive

Restaurants

  • Frankie & Benny's - 5 min walk
  • Papa John's - 7 min walk
  • TGI Friday's - 8 min walk
  • Brindley Farm - 10 min walk
  • Brewers Fayre - 10 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a sauna, a steam room and a terrace. The helpful staff and restaurant get good marks from fellow travellers.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 5.00 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Terrace
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10.00 to 16.95 for adults and GBP 5.00 to 10.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per day

Parking

  • Self-parking costs GBP 5.00 per day
  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Policies

<p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent City Centre Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?
As of 6 February 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 26 February 2023 start from €91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Stoke on Trent?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Stoke on Trent?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Stoke on Trent?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Stoke on Trent?
Yes. Self-parking costs GBP 5.00 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?
DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?
Yes, there's an on-site restaurant. Nearby restaurants include Frankie & Benny's (5-min walk), Papa John's (7-min walk) and TGI Friday's (8-min walk).
What's the area around DoubleTree by Hilton Stoke on Trent like?
DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

2/10 Poor

Mahmud, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daneth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, great breakfast choices and friendly staff
Anna, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Siu Man, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ricky, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceeded expectations
Fantastic stay from start to finish, we attended the new years eve family party and food and service exceeded our expectations! well done we will be returning
Rachel, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice but a few issues
Check in was very busy when we arrived and considering the queue there was no effort to make it go quicker. Main part of the hotel is nice and the bar is very nice. Our room was very nice, very clean and recently decorated. We did have a few issues, walls are very thin and people around were very noisy through the corridors and adjacent roomsgone midnight. Sofa bed is really poor with no support even for small children and they hard a really bad sleep. Around 5am the radiators came on and vibrated like a pneumatic drill until I turned it off at the valve. Breakfast was very good - you need to book a time slot. Check out was painless but after making the receptionist aware of the problems they didn’t seem very bothered. Overall a nice hotel but definitely wouldn’t book a room with a sofa bed to sleep in again here
Kevin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Toshiki, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sam, 1-night trip
Verified Hotels.com guest review