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All properties in Stoke-on-Trent, England, United Kingdom
1 room, 2 adults

DoubleTree by Hilton Stoke on Trent

4-star4 stars
Great for families

Good to know

  • Infant/toddler toys
  • Theme park(s) nearby
  • Free WiFi
  • Elevator
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ, United Kingdom

4-star hotel in Stoke-on-Trent with outdoor pool and indoor pool
  • Free WiFi
  • Great for families

    Good to know

    • Infant/toddler toys
    • Theme park(s) nearby
    • Free WiFi
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

See more

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Good location outside the main town, choice of food and entertainment options within…Aug 27, 2019
  • Really good hotel, staff a little bit rude if I’m honest Jul 5, 2019

DoubleTree by Hilton Stoke on Trent

from €83
  • Room, 1 King Bed, Accessible
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed with Sofa bed
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Room, 1 King Bed with Sofa bed
  • Deluxe Room, 1 Queen Bed with Sofa bed
  • Room, 1 Queen Bed

What’s around DoubleTree by Hilton Stoke on Trent

Landmarks

  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 17 min walk
  • Potteries Shopping Centre - 18 min walk
  • Vale Park - 40 min walk
  • Staffordshire University - 42 min walk
  • Royal Stoke University Hospital - 2.8 mi / 4.4 km
  • Keele University - 5.8 mi / 9.3 km
  • Trentham Gardens - 6.9 mi / 11.1 km

Getting around

  • Manchester Airport (MAN) - 48 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Blythe Bridge Station - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (GBP 5.00 per night)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body treatments.

DoubleTree by Hilton Stoke on Trent’s small print

Also known as

  • Best Western Plus Stoke-on-Trent Moat House Hotel
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Plus Hanley Moat House
  • Best Western Plus Hanley Moat House Hotel
  • DoubleTree by Hilton Stoke on Trent Hotel
  • DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
  • DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Hanley Moat House Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs GBP 5.00 per night

Breakfast costs between GBP 18.50 and GBP 18.50 per person (approximately)

Cribs/Infant beds are available for GBP 15.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Stoke on Trent

  • Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is DoubleTree by Hilton Stoke on Trent currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Stoke on Trent?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at DoubleTree by Hilton Stoke on Trent?
    Yes. Self parking costs GBP 5.00 per night. RV/bus/truck parking is available.
  • Is there a pool at DoubleTree by Hilton Stoke on Trent?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at DoubleTree by Hilton Stoke on Trent?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?
    Yes, there's an onsite restaurant. Nearby restaurants include Pizza Hut (6-min walk), Toby Carvery (6-min walk), and Brindley Farm (10-min walk).
  • What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?
    DoubleTree by Hilton Stoke on Trent has an outdoor pool and a sauna, as well as a steam room and a garden.

Recent reviews

Very Good 8.2 From 550 reviews

Very Good 8.0
Spacious public areas, in need of updating. Rooms ok, food terrible! Pool ok for todlers, very small and cramped
ie2 night family trip
Exceptional 10.0
Business traveller
Check-in was poor, long queue with only one person on the desk. I was then allocated a room and found someone was already in there. Once all sorted I did like this hotel and will stay here again.
Roy, ie1 night business trip
Very Good 8.0
Nice hotel with a bit of history to the main hall.
Nice large spacious room with a double and a 3/4 bed. Help yourself buffet breakfast with plenty to choose from both hot or cold. Hotel has leisure facilities, vending machines, a bar and restaurant serving hot or cold food. Close by there is an Odeon complex and a retail park with a Morrisons, FKC, McDonalds, Frankie and Bennys, Next, and the usual retail park stores. The number 4 bus takes you to the main shopping center a few minutes away. The pottery places are also close by - Wegewood, Royal Doulton. Not too far from the M6 really and not that far from Cheshire Oaks and Chester.
ie1 night business trip
Exceptional 10.0
Friendly helpful staff
Frazer has excellent customer service skills and nothing was to much trouble for him felt very welcome and comfortable
Paul, gb6 night business trip
Exceptional 10.0
Exceeded Expectations
Fantastic accommodation cleanest hotel I have stayed in staff very helpful and friendly
Paul, gb7 night business trip
Very Good 8.0
It it very convenient for my work. It is being renovated and will be impressive when completed
gb1 night business trip
Exceptional 10.0
Superb Hotel
Really nice place to stay, it is just being refurbished so looks amazing. Staff are very accommodating and would definitely stay again
Stephen, gb1 night business trip
Exceptional 10.0
Family stay
Lovely hotel for a fmaily stay for the night. Only down side was the double bed wasnt so comfy. However very clean nice and spacious. Would stay again.
Lindsey, gb1 night family trip
Exceptional 10.0
Lovely hotel great amenities, very close to local shops. will definitely stay again.
Tina, gb1 night family trip
Good 6.0
Good Location very clean good car parking facilities
Pauline, gb1 night trip with friends

DoubleTree by Hilton Stoke on Trent