Quality Inn & Suites

Never again

Small bloodstain on sheet at check-in. Larger bloodstain on pillow you could see through pillow case. Called front desk to ask for new, was told to come down there and get it myself. At check-in!! Gross.

Favorite! Clean and comfortable! Great breakfast! They make cookies at night! And the staff is great!

I reported 3times that the coffee maker didn't work and also 3times that the t.v.would not program up or down. I also reported that my sons t.v.in his room 275 didn't work at all. My room was 277. My son also called it in. I left a note to this effect for the maid but that was also ignored. My name is Linda McCleary I paid this bill I would like to not be called Brian that is my son who was my guest.

Stay for one night recently. Newer beds and furniture, room looks fine at first. When I turned air conditioner on, we started to smell mold. I looked under air conditioner and discover a lot of black mold under. I went to front deck, talked to manager there. He told me that he can’t give us other room. The only thing he can do is to give us refund. Unfortunately it was too late to look for another hotel , so we had to spend very unpleasant night there without air conditioner. Also they even didn’t change bed linens one one bed from previous guests. Just for curiosity in the morning I walked around and looked at the hotel outside. There were a lot of cracks in the walls next to air conditioners, so probably they have the same problems in all hotel. Very disappointed in Quality Inn! Photo of mold on the wall attached! See for yourself.

Overall paid too much for what we got. Staff was friendly and the bed comfy, but room was dirty. There was leftover trash behind the can in the bathroom, including a used bandaid, and the shower curtain was dirty and clearly wasn't switched out from previous use. Internal privacy lock was also broken off of the main door.

Our first room we were given had a band aid wrapper and hair clip on the floor! The tv was grainy so we asked for a different room. They gave us a different room down the hall and said it was an upgrade, although it looked the same as the previous room. This room had peanuts on the floor and when my daughter pulled the sheets on the bed back, there was a goldfish cracker!!!! 😬Both rooms and hallway smelled musty.

They need an elevator. Breakfest Food was not there, not much to go around. For the price I expected more.

Not a bad place to stay, but a little run down. The pools were nice and enjoyable. Breakfast was good. Cleaning was a bit spotty.

For 224 bucks for one night I really expected more. The hotel looked like it had been updated recently, but it was little things that made the stay less than amazing. The mattresses were way too firm, the room had an odd smell to it, there was a burn mark in the carpet, there was no AC outside the rooms (hallway, lobby, etc,) there was no ice machine on my floor, the room had some major signs that it was cheaply built, stuff like that. Now, on the upshot the room, bathroom, mini fridge, and TV were all above average in size, the staff was great, and there was a sink in the bathroom, and in the hall area. Overall, it was a fine experience. But, for the price it was underwhelming.