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All properties in Muskegon, Michigan, United States of America
1 room, 2 adults

Quality Inn & Suites

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
1675 E Sherman Blvd, Muskegon, MI, 49444, United States of America

No-frills Muskegon hotel with bar/lounge
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Breakfast
Tasty breakfast
Pool
Great pool
Wellness Area
Sufficient wellness & sports facilities

Quality Inn & Suites

from €126
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

What’s around Quality Inn & Suites

Landmarks

  • Muskegon Museum of Art - 4.5 mi / 7.3 km
  • Frauenthal Center for the Performing Arts - 4.7 mi / 7.6 km
  • Lake Express Ferry Terminal - 5.7 mi / 9.1 km
  • Hackley and Hume Historic Site - 7 mi / 11.2 km
  • Pere Marquette Park Beach - 7.2 mi / 11.6 km
  • USS LST 393 - 7.3 mi / 11.8 km
  • USS Silversides - 8 mi / 12.8 km
  • Hoffmaster State Park - 8 mi / 12.9 km

Getting around

  • Muskegon, MI (MKG-Muskegon County) - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Spa tub
  • Sauna
  • Downhill skiing on site
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1566
  • Conference space size (meters) - 141
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Indonesian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hotel Lounge - This lobby lounge specializes in American cuisine and serves breakfast only.

Quality Inn & Suites’s small print

Also known as

  • Comfort Inn Hotel Muskegon
  • Comfort Inn Muskegon
  • Quality Inn Muskegon
  • Quality Muskegon
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Muskegon
  • Quality Inn & Suites Hotel Muskegon

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 50.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Quality Inn & Suites

  • Does Quality Inn & Suites offer free cancellation for a full refund?
    Yes, Quality Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Quality Inn & Suites?
    Yes, there's free self parking.
  • Is there a pool at Quality Inn & Suites?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Quality Inn & Suites?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Quality Inn & Suites?
    You can check in from 3 PM to 2:30 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Quality Inn & Suites?
    Yes. Nearby restaurants include Red Wok (2-min walk), Panera Bread (3-min walk), and Applebee’s Neighborhood Grill & Bar (4-min walk).

Recent reviews

Good 7.0 From 213 reviews

Fair 4.0
Bad service
Never again
us1 night family trip
Fair 4.0
Blood stain pillow and sheet
Small bloodstain on sheet at check-in. Larger bloodstain on pillow you could see through pillow case. Called front desk to ask for new, was told to come down there and get it myself. At check-in!! Gross.
Warren, us2 night family trip
Exceptional 10.0
Perfect
Favorite! Clean and comfortable! Great breakfast! They make cookies at night! And the staff is great!
Dustin, us1 night trip
Good 6.0
Not my favorite place to stay.
I reported 3times that the coffee maker didn't work and also 3times that the t.v.would not program up or down. I also reported that my sons t.v.in his room 275 didn't work at all. My room was 277. My son also called it in. I left a note to this effect for the maid but that was also ignored. My name is Linda McCleary I paid this bill I would like to not be called Brian that is my son who was my guest.
Brian, us2 night family trip
Poor 2.0
Black Mold in hotel
Stay for one night recently. Newer beds and furniture, room looks fine at first. When I turned air conditioner on, we started to smell mold. I looked under air conditioner and discover a lot of black mold under. I went to front deck, talked to manager there. He told me that he can’t give us other room. The only thing he can do is to give us refund. Unfortunately it was too late to look for another hotel , so we had to spend very unpleasant night there without air conditioner. Also they even didn’t change bed linens one one bed from previous guests. Just for curiosity in the morning I walked around and looked at the hotel outside. There were a lot of cracks in the walls next to air conditioners, so probably they have the same problems in all hotel. Very disappointed in Quality Inn! Photo of mold on the wall attached! See for yourself.
alexander, us1 night family trip
Good 6.0
Dirty Room and Too Pricey
Overall paid too much for what we got. Staff was friendly and the bed comfy, but room was dirty. There was leftover trash behind the can in the bathroom, including a used bandaid, and the shower curtain was dirty and clearly wasn't switched out from previous use. Internal privacy lock was also broken off of the main door.
Rebekah, us1 night family trip
Fair 4.0
Our first room we were given had a band aid wrapper and hair clip on the floor! The tv was grainy so we asked for a different room. They gave us a different room down the hall and said it was an upgrade, although it looked the same as the previous room. This room had peanuts on the floor and when my daughter pulled the sheets on the bed back, there was a goldfish cracker!!!! 😬Both rooms and hallway smelled musty.
Julie, us1 night family trip
Fair 4.0
Probably won't go back.
They need an elevator. Breakfest Food was not there, not much to go around. For the price I expected more.
Sheila, us1 night family trip
Very Good 8.0
Good for the price
Not a bad place to stay, but a little run down. The pools were nice and enjoyable. Breakfast was good. Cleaning was a bit spotty.
Ashley-Ann, us2 night family trip
Good 6.0
Fine hotel, overpriced for the quality.
For 224 bucks for one night I really expected more. The hotel looked like it had been updated recently, but it was little things that made the stay less than amazing. The mattresses were way too firm, the room had an odd smell to it, there was a burn mark in the carpet, there was no AC outside the rooms (hallway, lobby, etc,) there was no ice machine on my floor, the room had some major signs that it was cheaply built, stuff like that. Now, on the upshot the room, bathroom, mini fridge, and TV were all above average in size, the staff was great, and there was a sink in the bathroom, and in the hall area. Overall, it was a fine experience. But, for the price it was underwhelming.
Lincoln, us1 night romance trip

Quality Inn & Suites

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