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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Novotel Bur Dubai

Great for familiesThis property has good facilities for families.
Dubai Healthcare City, Dubai, 0, United Arab Emirates

Hotel with 2 outdoor pools, near Dubai Creek
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Excellent customer service and the hotel is very clean. The staff are friendly and nice.…Feb 6, 2020
  • It was a good place especially when u want to find a good place for relaxing there is the…Sep 27, 2019

Novotel Bur Dubai

from €87
  • Deluxe Room, Balcony
  • Executive Room
  • Superior Room
  • Superior Twin Room
  • Deluxe Suite
  • Executive Suite, Terrace

What’s around Novotel Bur Dubai

Landmarks

  • In Bur Dubai
  • Dubai Creek - 19 min walk
  • City Centre Deira - 43 min walk
  • American Hospital Dubai - 17 min walk
  • Creek Park - 19 min walk
  • Wafi City Mall - 11 min walk
  • Lamcy Plaza - 25 min walk
  • BurJuman Mall - 2.5 mi / 4 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 30 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Health Care City Station - 6 min walk
  • Oud Metha Station - 23 min walk

At a glance

Key facts

Hotel size

    Check-in and check-out

    • Check-in time 3:00 PM-5:30 AM
    • Check-out time is noon
    Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges

    • Government-issued photo ID required

    Travelling with others

    Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas

    • Free WiFi in rooms

    Transport

    Parking

    • Free self parking
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Buffet breakfast daily (surcharge)
    • 2 bars/lounges
    • Restaurant
    • Poolside bar
    • 24-hour room service
    Things to do
    • Number of outdoor pools - 2
    • Children's pool
    • Fitness facilities
    • Spa services on site
    Working away
    • Business center
    Services
    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Porter/bellhop
    Facilities
    • Elevator
    • Designated smoking areas
    • Rooftop terrace
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    Languages Spoken
    • Arabic
    • English

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Blackout drapes/curtains
    Things to enjoy
    • Individually furnished
    Freshen up
    • Bathtub or shower
    • Hair dryer
    Be entertained
    • LED TV
    Stay connected
    • Desk
    • Free WiFi
    • Phone
    Food and drink
    • Free bottled water
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Hang out Cafe - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

    Novotel Bur Dubai’s small print

    Also known as

    • Novotel Bur Dubai Hotel
    • Novotel Bur Dubai Dubai
    • Novotel Bur Dubai Hotel Dubai

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 15 per accommodation, per night

    Optional extras

    Buffet breakfast is offered for an extra charge of AED 70 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Superb 9.2 From 25 reviews

    Good 6.0
    Quality of service needs total overhaul.
    The hotel itself is fairly new and as such the facilities themselves are in great shape. Beds are comfortable. The quality of service is where this particular Novotel falls flat. The staff are all friendly, and when they do show up the service is good. There is the crux. When they do actually show up or answer the phone. Never have i stayed at any hotel where the phone will ring several times...and when it is answered it was usually the reception who answered. Not room service or housekeeping. Daily event. Ask for the dishes to be cleared after eating? Most of my experience was 3 or 4 phone calls and a couple of hours wait for that. Checking on laundry? Same experience except you may be waiting an extra day. Not once did they actually just bring the finished laundry to the room. One day i just gave up waiting for them to come clean the room and went down in the morning to ask in person. It feels like those i spoke with on the phone either do not communicate with anyone else, or who they do communicate with could not be bothered to care. No consistancy in food quality. It was generally ok, but portion size, plating, condiments provided was all over the place. As was delivery times. Never in my life have i had a hotel tell me I cannot bill to the room because i don't have enough deposit balance. I asked to speak with the manager, he was not on site. Could not be bothered to meet me in person as requested. Opted for a phone call instead. Will not be staying here again.
    Michael, us10 night trip
    Very Good 8.0
    New hotel
    Very nice hotel an hotel is opened recently Location is perfect
    ALMOUTASEM, us2 night family trip
    Exceptional 10.0
    Great Hotel! Next to a Train Station.
    This is a Great Hotel! I really like staying here. Customer service was excellent, you can tell they have been trained well. Referred a friend who needed a wheel chair and special care, he was so happy and thank me so many times, but I'm not taking any credits, this was because of the friendly staff and management. Wish I knew their names, but I do remember Adnan and Monts at the front desk. Thanks again, I will definitely see you again. Javier
    Javier, us1 night business trip

    Novotel Bur Dubai

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