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Atlantica Caldera Palace - All Inclusive

5.0 star property
Hersonissos beachfront property with 7 restaurants, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantica Caldera Palace - All Inclusive

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
On the beach, black sand
Interior
Double Room Swim up Inland View
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Children's pool
  • Waterslide
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Twin / Double Room Inland View

Free minibar, in-room safe, desk, blackout curtains

Twin / Double Room Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Family Suite Private Pool Sea View

Family Suite Private Pool Sea View

Family Suite Private Pool Sea View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Room Sea View

Family Room Sea View | View from room

Family Room Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Private Pool Inland View

Free minibar, in-room safe, desk, blackout curtains

Family Suite Private Pool Inland View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Room Inland View

Family Room Inland View

Family Room Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite, City View

Suite, City View

Suite, City View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Room Sea View

Double Room Sea View

Double Room Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Double Room Swim up Inland View

Double Room Swim up Inland View

Double Room Swim up Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Private Pool Inland View

Double Room Private Pool Inland View

Double Room Private Pool Inland View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View

Family Suite, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite Swim Up Inland View

Family Suite Swim Up Inland View

Family Suite Swim Up Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Swim Up Sea View

Family Suite Swim Up Sea View

Family Suite Swim Up Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Separate bedroom
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

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About the area

Map
ANALIPSI, Hersonissos, 70014

What's nearby

  • Aquaworld Aquarium - 5 min drive
  • Port of Hersonissos - 6 min drive
  • Star Beach Water Park - 7 min drive
  • Crete Golf Club - 9 min drive
  • Sarandaris Beach - 17 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive

Restaurants

  • ‪Stella Palace Bar - ‬14 min walk
  • ‪Ocean Seaside - ‬6 min walk
  • ‪Mediterra Restaurant - ‬13 min walk
  • ‪Main Restaurant - ‬15 min walk
  • ‪Wok & Chopsticks - ‬17 min walk

About this property

Atlantica Caldera Palace - All Inclusive

Atlantica Caldera Palace - All Inclusive is a great choice for your beach stay in Hersonissos, putting you near activities such as windsurfing. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy and manicures and pedicures. Main Restaurant, one of 7 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club and a fitness centre. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Greek, Russian

At a glance

Hotel size

  • 411 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 7 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Archery
  • Evening entertainment
  • Pool table
  • Ping pong
  • Windsurfing nearby

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Water slide
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner.
Basilico Italian – This restaurant specialises in Italian cuisine. Reservations are required. Open selected days.
Five Flavor Thai – This restaurant specialises in Thai cuisine. Reservations are required. Open selected days.
Tex Mex Mexican – This restaurant specialises in Tex-Mex cuisine. Reservations are required. Open selected days.
Oregano Greek Tavern – This restaurant specialises in Greek cuisine. Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March to 31 October, EUR 10.00 per accommodation, per night

Renovations and closures

The property is closed between 1 November and 30 March.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Guests under 4 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Atlantica Caldera Palace All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Palace - All Inclusive All-inclusive property

Frequently asked questions

Is Atlantica Caldera Palace - All Inclusive currently open?
The property is closed between 1 November and 30 March.
Does Atlantica Caldera Palace - All Inclusive offer free cancellation for a full refund?
Yes, Atlantica Caldera Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Atlantica Caldera Palace - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Atlantica Caldera Palace - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Atlantica Caldera Palace - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Atlantica Caldera Palace - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
What is there to do at Atlantica Caldera Palace - All Inclusive and nearby?
Have fun with on-site activities such as archery, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Atlantica Caldera Palace - All Inclusive also has 3 poolside bars, 7 bars and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Atlantica Caldera Palace - All Inclusive?
Yes, there are 7 on-site restaurants, featuring Italian cuisine.
Does Atlantica Caldera Palace - All Inclusive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Atlantica Caldera Palace - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.

Atlantica Caldera Palace - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Somashree, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
Peter, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

carole, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well
morgan, 10-night family trip
Verified Expedia guest review

4/10 Fair

We booked a sea view swim up and the terrace had significaht amounts of rodent droppings. We had to move room but they could only offer the same block and there were still rodent droppings on the terrace. Not at all even 2 star standard. Very dissappointing. The family pool area was very cramped and dirty and the adult only area was much more spacious and luxurious. Other guests with families made comments very similar to us onbthe family pool area. I have been to several hotels in this area of Crete and for the reasons above this was by far the worse. I wouldnt recommend this hotel to any family. In additoon some of the staff were rude when asking for basic things.
Daniel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

I stayed with my family in this resort for a week. I loved everything from the room to the pools to the beach to food service staff everything was excellent thank you so much for making my vacation unforgettable
Migena, 6-night family trip
Verified Expedia guest review

6/10 Good

Scott, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place, great areas for family time and for adult time. Baby club was wonderful, staff throughout the property were diligent and kind. The restaurant staff were so impressive. We loved our time here!
Natalie, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was disceiving upon arrival. After walking around the first day we realized how large and beautiful this property really was. We were helped daily by a person on their staff named "Efrosini". She provided sooooo much information to my wife. She assisted us with everything. Efrosini definately needs to be nominated for employee of the year !!! So friendly, so quick to assist, always with a smile. Glad we chose this resort and Efrosini made it that much more enjoyable 🙂
JOSEPH, 5-night family trip
Verified Expedia guest review

6/10 Good

Early riser for sunbeds
We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”
simon, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elena, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Basma, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Would recommend this property.
Minal, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Sandra, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it. Definitely coming back next year .
redi nicholas, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

My family absolutely loved our vacation at this resort, they set the bar for all future holidays. The staff was so attentive and patient, always going above and beyond. The food was outstanding, the shows, the spa. I could go on and on. We didn’t want to leave!
Denae, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
Helen, 7-night trip with friends
Verified Expedia guest review

6/10 Good

A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
Nat, 5-night family trip
Verified Expedia guest review

6/10 Good

it was not so good the ac was not working and they did not change the room but keep on sending the technician who could not do anything for two nights the restaurants were understaffed and they could not provide us reservations for another restaurants
HEMAL, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and offer us special offers to use in the hotel which was a very thoughtful gesture. We arranged different dinining options at the a La carte restaurants with Veronica on the PR desk. She was very helpful and arranged everything for us and also made some recommendations for places to visit. The service really could not be faulted throughout the hotel. The housekeepers were expetional and every evening we returned to find our beds had been turned down and chocolate left on the pillows. Katrina, one of the waitresses, was incredible. She was so friendly and personable and made such an effort for our stay. She insisted we tried different local liquors and told us a bit about each one. She really was an asset to the hotel. There were a number of other waiters and waitresses and bar tenders that were brilliant in the adult bar and the adult dining area.
Nicky, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay was exceptional! From the start, we had ongoing communication prior to our arrival, which made everything smooth and stress-free. Despite our short notice, the hotel graciously accommodated an early check-in. To celebrate our girls' trip, which included a birthday and a bachelorette, they went above and beyond by sending complimentary fruits, drinks, and cake to our room. We were thrilled to receive an upgrade to a room with a private swim-up pool, making our stay even more special. The staff and services were just exceptional! Although we encountered a minor issue with our key entry and had to wait an additional 15 minutes for maintenance, the staff immediately offered us free drinks, which was incredibly generous and unnecessary but highly appreciated. Their accommodating nature and dedication to making our experience beautiful truly stood out. I highly recommend this place for anyone seeking a memorable and delightful stay. Thank you to everyone who made our trip unforgettable!
Susan, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing hotel
Amazing hotel, we had a private pool which was great. Staff were so helpful, food and drinks were also amazing. We had an amazing holiday and would return.
11-night trip
Verified Hotels.com guest review

10/10 Exceptional

During our stay we had a very enjoyable time. Visited for my wife’s birthday and had a great experience, the staff was kind and helpful, and added to the fun. The amenities were awesome, on my wife’s birthday the hotel made a great gesture sending her a cake with some certificates to the on site spa and discounts at the on site jewelry store a very sweet and kind gesture that made her birthday all that more special. The various pools to visit were amazing and the short trip to the beach was great, morning coffees with a spectacular view. Thank you for an amazing experience
Charmain, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Property
Joby, 2-night trip
Verified Expedia guest review