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Suiun

4.0 star property
Ryokan located steps from Hakone Gora Park

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Photo gallery for Suiun

Lobby
Hot springs
Front of property
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
Escape to Hakone at Suiun, where the serene surroundings of a garden and an indoor mineral hot spring create a soothing retreat. Unwind with spa services like facials and body treatments or stay connected with in-room WiFi. Previous guests rave about the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Onsen
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Sauna
  • Spa services
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Luggage storage

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Daily housekeeping
  • Lift
The current price is €464
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
Bidet
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
Bidet
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
Bidet
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Private bathroom
Deep-soaking bath
Bidet
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,329 reviews
The price is €675
includes taxes & fees
28 Mar - 29 Mar
Hakone Kowakien TEN-YU
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About the area

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 14 min walk - 1.2 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.6 km
  • Ōwakudani - 3 min drive - 2.6 km
  • Hakone Ropeway - 8 min drive - 5.8 km

Getting around

  • Tokyo (HND-Haneda) - 103 min drive
  • Tokyo (NRT-Narita Intl.) - 160 min drive
  • Hakone Miyanoshita Station - 4 min drive
  • Hakone Gora Station - 7 min walk
  • Hakone Ohiradai Station - 7 min drive
  • Kowakidani Station - 23 min walk

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪GORA BREWERY & GRILL - ‬3 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根銀豆腐 - ‬7 min walk
  • ‪NINJA CAFE FUMA - ‬6 min walk

About this property

Suiun

Suiun offers a great location, putting you within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. You can indulge in facials or aromatherapy. A sauna and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese
VISIBILITY

At a glance

Hotel size

    • 4 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Disposable personal items are available in the lobby.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (18 years old and younger) are not allowed

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Kaiseki meal

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Are pets allowed at Suiun?

Sorry, pets aren't allowed.

Is parking offered on site at Suiun?

Yes, there's free self parking.

What are the check-in and check-out times at Suiun?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is 11:00 AM.

What is there to do at Suiun and nearby?

Suiun has a sauna and a garden.

Does Suiun have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Suiun like?

Suiun is a short 7-minute walk from Hakone Gora Station and 14 minutes' walk from Hakone Open Air Museum.

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Suiun Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The room was spacious, clean and as shown in the images. It had everything we needed and was very comfortable. The service at Suiun was exceptional with friendly staff. It was a pleasure staying at Suiun and we would recommend this hotel to anyone visiting Hakone.
Balqis, 1-night trip

10/10 Exceptional

Very Nice!!
The staff were very friendly and the accommodation was nice. The free ramen was also delicious.
1-night trip

10/10 Exceptional

Lovely hotel in a great location
Friendly, helpful staff and a lovely suite - wish we could have stayed longer!
1-night trip

10/10 Exceptional

We are really grateful the staff helped us get a dinner and breakfast plan in the last minute, it turned out to be the best meal we had in Japan during our 1-week trip.
Ruolan, 1-night trip

10/10 Exceptional

Amazing!
One of the most beautiful places I have ever stayed in as part of a longer trip in Japan. Traditional, peaceful and in an excellent location. Wonderful staff and delicious food.
Amanda, 2-night trip

10/10 Exceptional

Super nice onsen hotel in a traditional atmosphere. The staff were very polite and attentive. The rooms are spacious and the private onsen on the balcony is a definite highlight. The breakfasts are huge!
Graham, 3-night trip

10/10 Exceptional

Fantastic hotel with public and private baths and the included meals were amazing.
Brian, 1-night trip

10/10 Exceptional

10 stars
Amazing hotel. Probably one of the best we’ve stayed in. The dinner and breakfast was 10/10 and the Onsen in the room was great.
Ken, 1-night trip

10/10 Exceptional

The staff were friendly and easy to communicate, food was delicious and so generous that we could barely finish everything. Overall a very positive experience!
Michael, 2-night trip

10/10 Exceptional

The best place we stayed in japan! The customer service is amazing & they speak English fairly well. Had an amazing stay
Angelina, 2-night trip

10/10 Exceptional

We thoroughly enjoyed our 3 nights at this quiet, relaxing, traditional hotel. The staff were helpful and keen to answer all our questions. The highlight was the private Onsen on our balcony. The one thing we weren’t so happy with was the ‘western style breakfast’. It wasn’t particularly appetising but definitely didn’t distract from an enjoyable stay. Thank you.
leo, 3-night trip

10/10 Exceptional

The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.
Kimberly, 1-night trip

10/10 Exceptional

Room layout was very good and private outdoor bath with natural hot spring was so nice. Public bath was amazing too!
Toshikazu, 2-night trip

10/10 Exceptional

Amazing good and hospitality
Lucas, 2-night trip

10/10 Exceptional

Really good traditional Japanese style, very good dining experience.
Teresa, 1-night trip

10/10 Exceptional

Amazing experience. Clean, comfortable stay. Loved the tatami mats throughout. Private onsen was so nice.
1-night trip

10/10 Exceptional

An amazing stay at a traditional japenese inn. Felt comfortable thought the whole stay! Great amenities!
Jason, 1-night trip

10/10 Exceptional

I must visit this hotel again next time.

10/10 Exceptional

The staff were very friendly and accommodating to non-Japanese speakers. The included breakfast and dinner were so filling and immaculate. The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono. The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.

10/10 Exceptional

Excellent property that is close to the train station and cable car. I would recommend this property and also stay again. Yukutas were not plus size friendly but this didn’t have any effect on our wonderful experience here.
Kirstie, 2-night trip

10/10 Exceptional

Amazing Onsen experience.
Amazing and very attentive service since the moment we checked in. The room is very clean and spacious. Love the onsens at the hotel. The dinner was nice but I won't say it's spectacular. Breakfast in my opinion is better than dinner. Ramen during supper time was a good touch.
C S, 1-night trip

10/10 Exceptional

Overall very good
Sio, 1-night trip

10/10 Exceptional

Excellent accomodation- exceeds my expectations. Dining experience there was nothing I could fault. Helpful staff . Nothing commercialize here. Would definitely recommend and would come back again.
leena, 1-night trip

10/10 Exceptional

Great first ryokan experience
The hotel is close to the Koen-Shimo Cable Car station so it is easy to reach. The staff was super friendly and helpful even though we don't speak Japanese and some of them didn't speak English. Big rooms and all the free drinks, snacks and pyjamas were a big plus! Room was super warm (maybe even too warm when we arrived) but you can manage the heater yourself. Dinner and the Japanese style breakfast were delicious. Great first ryokan experience for us!
1-night trip

10/10 Exceptional

My favourite stay in Japan. Right from the start the hospitality is top notch. The staff kindly kept our shoes for us at the entrance (no shoes are permitted in the ryokan as it is covered with tatami) everytime we came and went. The whole ryokan is so beautiful, traditionally decorated but modern at the same time. We got a room with a private Onsen because we had tattoos. The bed was super comfortable, pillows were customisable, but the beds were singles pushed together with separate quilts so it was a little weird for us. The best part of our stay was food and freebies. Our stay included breakfast and dinner. Both kaiseki style. Some dishes are a little bit much for our palate (preserved side dishes) but overall really really yummy, especially when paired with their recommended sake. Freebies-wise the lounge next to the public baths had free-flow draft beer, soft drinks, tea/coffee, snack, ice cream 24/7 and it was just a dream to sit there in the evening chugging beer after a soak in the onsen. From 10-10.30pm everyone also gathers at the lounge for free-flow ramen (includes chashu) which is freshly cooked in front of you and so delicious after a long day of walking around Hakone. The only con is the location as it is situated on top of steep hill. Don’t be fooled by google maps when it says it is only 300-400m from the station, pulling our luggage up that steep incline was quite a workout. Overall loved loved this place and would definitely return.
Yao Yu, 2-night trip