Hyatt Regency Dubai

I expected more from a 5-star hotel - especially in Dubai. There were several things that were disappointing: 1. No arrival airport shuttle available (not even paid). 2. The "free" area shuttle advertised was not a hotel-operated shuttle service. It was a scheduled bus to/from a few specific malls/destinations with only a few set times available. 3. The pool was rather small and the sunbathing area had relatively few lounge-chairs (given the large number of rooms in the hotel). It was difficult to get even 2 lounge chairs (for our family of 6). 4. The immediate hotel area is bland and nothing to do/see. Although the "old" town (eg: Gold Souk, Spice Souk, Old Souk) is only a 5-10 walk away. 5. The decor/condition of the hotel is somewhat dated. 6. The rooms are rather small for a 5-star hotel. In fairness, there were 2 outstanding points about the hotel: 1. The breakfast buffet (which was included in our room reservation) was outstanding. 2. The front desk service was great. But those two positives don't outweigh the negatives. At very best, this is a 4-star hotel.

Very comfortable . Value for money, too.

I loved my stay at Hyatt Regency. The staff were excellent. Will go back again and recommend my friends too.

Decent hotel but not as good as other Hyatts in Dubai - probably to be expected as I think it is an older property than the others. The biggest downside is the location. I was in Dubai on business and the Deira side is not the place to stay as traffic is so bad in this older part of town. People do not want to travel there for meetings.