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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Hotel with spa, near Chester Zoo

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Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Point of interest
Couples treatment room(s), Turkish bath/hammam, body treatments
Couples treatment room(s), Turkish bath/hammam, body treatments
Pool
In the heart of Chester, DoubleTree by Hilton Hotel and Spa Chester offers a serene retreat. Treat yourself to a rejuvenating spa day with massages and body treatments, or relax in the garden surrounded by nature's beauty. Free WiFi, self parking, helpful staff round out your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • 24-hour room service
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €85
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
  • 1.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 1.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Rainfall showerhead
Hairdryer
Shower/bath combination
  • 1.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Deep-soaking bath
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Mill Hotel & Spa

  • Pool
  • Free breakfast
  • Spa
  • Parking available
8.8 out of 10, Excellent, (1806)
The price is €87
includes taxes & fees
2 Mar - 3 Mar
The Mill Hotel & Spa
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About the area

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

What's nearby

  • Chester Zoo - 3 min drive
  • Chester City Walls - 4 min drive
  • University of Chester - 5 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive

Getting around

  • Chester (CEG-Hawarden) - 23 min drive
  • Liverpool (LPL-John Lennon) - 26 min drive
  • Manchester Airport (MAN) - 32 min drive
  • Chester Station - 4 min drive
  • Bache Station - 4 min drive
  • Ellesmere Port Station - 7 min drive

Restaurants

  • ‪Fish & Chips - ‬3 min drive
  • ‪The Lock Vault - ‬4 min drive
  • ‪Hoole Fish Bar - ‬3 min drive
  • ‪The Dee Miller - ‬16 min walk
  • ‪Garden Room & Terrace - ‬5 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

At DoubleTree by Hilton Hotel and Spa Chester, you'll be a short five-minute drive from Chester Zoo and Chester City Walls. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this eco-friendly hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers like the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 219 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Segway hire/tours nearby
  • Zip-lining nearby

Working away

  • 7 meeting rooms
  • Conference space (2777 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • 100% renewable energy
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 87
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Garden Room and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Spa access is available for an extra charge of GBP 20 per day

Children & extra beds

  • Guests must contact this property in advance to reserve sofa beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses wind and solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

Also known as

DoubleTree Hilton Hotel Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Does DoubleTree by Hilton Hotel and Spa Chester offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel and Spa Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at DoubleTree by Hilton Hotel and Spa Chester?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Hotel and Spa Chester?

Yes, there's free self parking.

What are the check-in and check-out times at DoubleTree by Hilton Hotel and Spa Chester?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at DoubleTree by Hilton Hotel and Spa Chester and nearby?

Have fun with activities such as horse riding, mountain biking and zip-lining, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and a picnic area. DoubleTree by Hilton Hotel and Spa Chester also has a garden.

Are there restaurants at or near DoubleTree by Hilton Hotel and Spa Chester?

Yes, there's an on-site restaurant.

What's the area around DoubleTree by Hilton Hotel and Spa Chester like?

DoubleTree by Hilton Hotel and Spa Chester is located a short 17-minute walk from Skate Academy.

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DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
Lynsey, 1-night trip

6/10 Good

Okay
Restaurant is super overpriced for the quality, breakfast was okay, room was good, staff was friendly.
Hennie, 1-night trip

10/10 Exceptional

Wonderful relaxing stay
Samantha, 1-night trip

6/10 Good

I wish I have chance to visit the hotel but I didn't due to booking mistake. The Hotels.com and hotel staff are helping me for the cancellation refund and I hope to have further progress since there is not much new so far.
HuanYu, 1-night trip

10/10 Exceptional

Great location , lovely hotel with a great breakfast
Jennifer, 2-night trip

6/10 Good

Mrs
the staff were very friendly, but didn’t agree with £20 charge to go in pool this should be free, and was fully booked when we wanted to go. And room service food was burnt and cold.
Amanda, 2-night trip

10/10 Exceptional

Lovely hotel with friendly staff and amazing food.
Robert, 2-night trip

10/10 Exceptional

Great staff, great hotel
Ryan, 2-night trip

6/10 Good

Wouldn’t stay again
It was ok. I stayed here about 15 years ago and remember it being fabulous. This is the main reason I chose it again. Now, it seems run down and a little bit shabby. The rooms were very noisy with people coming in after a night out in the middle of the night. The shower was broken and there was no shampoo in the dispenser. There was also 2 water bottles in the bin.
1-night trip

8/10 Very good

Friendly and helpful staff stayed here for a family wedding which was also at the hotel great event and great rooms
Lee, 1-night trip

8/10 Very good

Not bad
Good standard all round - cold room no heating, great few hours in the spar - good evening good - waited 35 mins before requesting if we could order our food. Good value - could do much better - would stay again.
Simon, 1-night trip

6/10 Good

Meh, not my cup of tea
Not the usual standards of a Hilton hotel. Reception, meeting rooms and dining were lovely. However, our bedroom had seen better days. Will not be returning
rebecca, 1-night trip

10/10 Exceptional

Amazing place
Mpumelelo, 1-night trip

10/10 Exceptional

Beautiful stay
Staff at reception, restaurant and also breakfast were all amazing. Housekeeping also came to make a bed up after a room change and was lovely and friendly. Whole place was immaculate. Spa was busier than we would’ve liked so struggled for a sunlounger, room was too warm too.
1-night trip

8/10 Very good

Nice hotel ,friendly staff stayed 2 nights comfortable room
AVRIL, 2-night trip

10/10 Exceptional

Our stay here was overall excellent, rooms clean and comfortable, outside areas very good weather permitting, bar and restaurant very good and reasonably priced. Excellent location for visiting Chester and of course the Zoo.
Graham, 2-night trip

8/10 Very good

Nice location close to city centre.. good amenities & quality as expected from a reputable chsin
chris, 1-night trip

10/10 Exceptional

Nice hotel good parking.
Charles, 1-night trip

10/10 Exceptional

Excellent stay.
Greg, 1-night trip

10/10 Exceptional

Amazing hotel, great staff and great room for a family!
Kieren, 2-night trip

10/10 Exceptional

1 night in Chester
Short stay in Chester. Hotel is a little outside of the city centre but the rooms are really nice, as is the bar area. The gym is great and popular. Would definitely come back here.
Anthony, 1-night trip

10/10 Exceptional

An absolutely beautiful hotel. The room was great, the food was amazing, and the spa was simply devine. Definitely one of the nicest hotels I've stayed in. I would definitely stay again.
B K, 1-night trip

8/10 Very good

Great Hotel, enjoyable stay, only minor gripe TV had no signal so next to useless. Comfortable bed, great breakfast. Would definitely stay again.
Donald, 1-night trip

4/10 Fair

Smelled of smoke
Very basic room for the price and the bathroom smelled of cigarettes as in other guests must have been smoking in there and the smell is still lingering. There was hairs in the bathroom as well not what we expected of a Hilton
Mark, 1-night trip

10/10 Exceptional

Nice!
We really enjoyed our stay and cannot fault the hotel at all. Lovely modern bedroom. The Garden bar was large with TV screens showing the news and football. If i have a piece of advice, it would be to be reminded that there is an extra cost to use the pool area. This is currently £20 per person for 2 hours. This has to be booked, you cant just walk in. Once you are aware of that, then there are no surprises. This is quite different than lots of hotels and can add quite a lot to your original room price. Saying that, the spa / pool area is really nice and includes a steam room, sauna, hammam
Tracy, 1-night trip