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The RuMa Hotel and Residences

5.0 star property
Luxury hotel with 7 bars/lounges, near Kuala Lumpur Convention Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The RuMa Hotel and Residences

Corner Studio City View
Deluxe King Room with Minibar
Library
Breakfast, lunch, dinner served; international cuisine
Library

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Bar
    Bar
  • Free parking
    Free parking
  • Spa
    Spa
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and 7 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Children's pool
  • Room service
  • Spa services
  • Business centre
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is €170
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, City View, Corner

Free minibar, in-room safe, desk, blackout curtains

Studio, City View, Corner

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio (Twin Tower View)

Free minibar, in-room safe, desk, blackout curtains

Grand Studio (Twin Tower View)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Free minibar, in-room safe, desk, blackout curtains

Grand Suite

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Grand Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Corner (Twin Tower View)

Free minibar, in-room safe, desk, blackout curtains

Studio, Corner (Twin Tower View)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Bathrobes
Deep-soaking bath
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, (1007)
The price is €197
includes taxes & fees
13 Dec - 14 Dec
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About the area

Map
7 Jalan Kia Peng, Kuala Lumpur, 50450

What's nearby

  • Kuala Lumpur Convention Centre - 1 min walk
  • KLCC Park - 4 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • Petronas Twin Towers - 10 min walk
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Persiaran KLCC MRT Station - 9 min walk
  • Raja Chulan Station - 9 min walk
  • Conlay MRT Station - 9 min walk

Restaurants

  • ‪Kuala Lumpur Convention Centre - ‬4 min walk
  • ‪Santai Pool & Lounge - ‬1 min walk
  • ‪SkyBar - ‬4 min walk
  • ‪Atas Modern Malaysian Eatery - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬9 min walk

About this property

The RuMa Hotel and Residences

You'll be in a fantastic location at The RuMa Hotel and Residences, only a five-minute walk from KLCC Park and Kuala Lumpur Convention Centre. Guests can indulge in massages and enjoy international cuisine at ATAS, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 7 bars/lounges, an outdoor pool and a 24-hour health club. Fellow travellers love the helpful staff. Public transportation is only a short walk: Persiaran KLCC MRT Station is 9 minutes and Raja Chulan Station is 9 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 253 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 7 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (late night)

Travelling with children

  • Children's pool

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space (1884 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

ATAS – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 130 for adults and MYR 65 for children

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.

Also known as

The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

Frequently asked questions

Does The RuMa Hotel and Residences offer free cancellation for a full refund?
Yes, The RuMa Hotel and Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The RuMa Hotel and Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The RuMa Hotel and Residences?
Sorry, pets aren't allowed.
Is parking offered on site at The RuMa Hotel and Residences?
Yes, there's free self parking.
What are the check-in and check-out times at The RuMa Hotel and Residences?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The RuMa Hotel and Residences and nearby?
The RuMa Hotel and Residences has 7 bars and an outdoor pool, as well as a 24-hour health club and spa services.
Are there restaurants at or near The RuMa Hotel and Residences?
Yes, ATAS offers international cuisine.
Does The RuMa Hotel and Residences have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The RuMa Hotel and Residences like?
The RuMa Hotel and Residences is in Kuala Lumpur City Centre, a short 9-minute walk from Persiaran KLCC MRT Station and 4 minutes' walk from KLCC Park.

The RuMa Hotel and Residences Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Poor

Poor stay
Poor service and not responsive The facilities were getting deteriorated
P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lizann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lizann, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The whole experience was alright. It can be better, definitely. The hotel itself was superb and peaceful. I love the walk from the entrance to the lobby. It was a great sensorial experience. The view at night was beautiful at the Pool bar. Walkable distance from hotel to Pavilion. I love that we were out of the crazy jam zone. The staff who cleaned the room was considerate. She placed one of the bottled water at the bed side-table. I find this gesture very thoughtful. The rooms were a bit dusty, even the hangers for clothes were dusty when we checked-in. The staffs unfortunately were mediocre, except for three - A smiley lady who handled our payment during Check-In, the lady who cleaned our rooms and the man who assisted our inquiry at the Library. Safety of our passports were compromised at the reception. I had to walk up to him (because he asked us to take a seat first) to remind him to not leave the passports at the side edge of the table and walked off. He was nonchalant about it.
Lim Wen Hui Anise, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

One of the best hotels I’ve ever stayed at. The service, the beauty, everything is not only top notch but best in class!
Mohammed, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel in KL. Really close to all important attractions and convention center. Staff were wonderful. Breakfast buffet had western and Asian options, the food was very good and service superb. I will definitely stay here again.
Julian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Total luxury stay, wish we could have stayed longer. Fantastic staff, great food, lovely pool and comfy room. Close to Petronas Towers too. Thank you!
Conal, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ramesh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous stay
Great location, beautiful hotel and impeccable service!
Gracia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel with twin tower view from a corner room
Wei, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice modern hotel, great amenities, great shopping and restaurants around. We only had breakfast at the hotel which I rate 5 stars. Real quality breakfast with just the right amount of options to choose from. Adi and his team at breakfast were very attentive. We had a great chat, overall very professional and knowledgeable. My check-in experience wasn’t outstanding. We were greeted with welcome drinks which was nice after a long journey. We received our room card at the check-in desk without being told which floor and it actually escaped us too. I then went back to the desk to ask which floor only to be told we were given the wrong room card. No staff joined us up to the floor to show us around the room or even how things work. It felt rushed but wasn’t busy. I appreciate a swift check-in experience but this wasn’t it. RUMA hotel provided my mum with a delicious birthday cake which we both loved. I would stay at RUMA again but had to point out the little observations. The only real great experience was at breakfast like mentioned before. Make the service a little more personable, warm and welcoming.
Nafisah, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and clean. Very easy to get around and walkable. The room is amazing.
Sarah, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very Nice Place to Stay
The hotel is amazing with an even better atmosphere. The employees are kind and accommodating in every aspect of the hotel experience.
Jesse, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

susan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amy Lee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great property, a nice change from the ‘big brands’, definitely a top choice for KL. Staff were very friendly and efficient and the location was convenient to key POIs.
Matthew, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed at The Ruma Hotel for four days. What a wonderful stay it was, I've travelled all over the world over 35 years and this hotel rates in my top 5. Wouldn't fault anything.
Stephen, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akis, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic. Highly recommend to everyone!
Ruma is an excellent hotel to stay at in KL. I was so extremely pleased with them checking in on me via WhatsApp a few hours after checking into the room to let me know that they are ready to assist me in anything I needed help with during my stay there. Also really appreciated the early check in since I arrived before 3pm. I also noticed that the service is very well thought through. For example, when I checked into the room the window blinds beside the bathtub was up to let the sunlight in. At night when I went back to the room, the window blinds were down on its own for privacy. Such small touches of service here and there really distinguishes their service from other hotels! Location is also great, very centrally located.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johnny, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Vivian, 2-night trip
Verified Expedia guest review

8/10 Very good

High quality authentic experience
I liked our stay in the RuMa hotel. Interior was impeccable, comfortable beds and nice amenities made our stay very pleasant. Location of the hotel is beneficial as well, very close to Petronas towers, aquarium and Pavilion shopping center. The area itself is very nice and comfortable to walk around. In terms of improvement areas I would like to mention breakfast, we ordered eggs few times and they were a bit bland/undercooked. I stayed with mom, and we celebrated her 80s birthday in KL. In 5star hotels I stayed previously, I had a nice experience when there were congratulation cards from the hotel administration on such special dates. I believe future hotel guests would appreciate this small act of kindness and care.
Rena, 7-night family trip
Verified Hotels.com guest review