Really bad staff, attitude, playing mind games, and never smiling, over the whole week. Gave us a horrible room when called on the attitude. Bed make very loud noise even for small motion. Aircon super noisy, and fridge super noisy. Guess he also tried badly to make it worse by putting near lift, but lift noise didnt come in. Really sad because had a great stay before here. In 3 months, look like complete staff turn over.