Tru by Hilton Chicopee Springfield

2.5 star property
Chicopee hotel with indoor pool and bar/lounge

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down duvets, blackout curtains, iron/ironing board
Terrace/patio
Lobby
Exterior
Premium bedding, down duvets, blackout curtains, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Bar/lounge
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Arcade/games room
  • Front desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is €101
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
440 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Holyoke Mall - 8 min drive
  • Baystate Medical Center - 8 min drive
  • MassMutual Center - 9 min drive
  • MGM Springfield - 9 min drive
  • Naismith Memorial Basketball Hall of Fame - 10 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 17 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 31 min drive
  • Holyoke Station - 12 min drive
  • Springfield Union Station - 12 min drive
  • Windsor Locks Station - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

At Tru by Hilton Chicopee Springfield, you'll be within a 10-minute drive of MGM Springfield. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre, a fitness centre and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

Hotel size

  • 108 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: noon
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–10 AM
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's games
  • Toys
  • Art supplies

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Arcade/games room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID – C0004550610

Also known as

Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Does Tru by Hilton Chicopee Springfield offer free cancellation for a full refund?
Yes, Tru by Hilton Chicopee Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Chicopee Springfield?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Tru by Hilton Chicopee Springfield?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Chicopee Springfield?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Chicopee Springfield?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Tru by Hilton Chicopee Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (9-min drive) is nearby.
What is there to do at Tru by Hilton Chicopee Springfield and nearby?
Tru by Hilton Chicopee Springfield has an indoor pool and a 24-hour fitness centre, as well as an arcade and a picnic area.
What's the area around Tru by Hilton Chicopee Springfield like?
Tru by Hilton Chicopee Springfield is a short 15-minute walk from Chicopee Falls Dam and 19 minutes' walk from Chicopee Memorial State Park. Travellers give top marks for the hotel's prime location.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Bo
I wasn’t told about the hidden amenities and fee until I checked in. I didn’t know it cost $75 to use a microwave. Also, there’s no microwave in my room. Usually those are free for crying out loud. I was pretty much handicapped afraid of being charge the amenities. It was false advertisement to say the least. The shower was barely warm and I was freezing taking a shower. Water was not warm nor hot. My neighbors were loud, which make it hard to sleep. I felt like I got scam when not knowing the amenities would have cost me $75 when it says free when booking the room. Should have state all of that first so I could booked somewhere else. The whole night I was afraid of using anything, tv, phone, WiFi, and etc. because of the hidden fees. I will never come back to stay at that hotel. Worst experiences.
Bolina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stayed for 4 nights it was really nice the staff was friendly and helpful, the room was very clean and comfortable, the breakfast was great also
Danielle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Imani, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Comfy, clean and quiet!
Kenneth, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

For a funeral.
Right on the turnpike so kind of loud. Otherwise everything was good.
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clare, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel! Clean snd new!
This hotel was so clean and new! I had to come to the city for a memorial service for my sister at a college she worked at. It was a hard trip to take! The hotel made things much easier for me! Definitely a great value for what I received. The beds were comfortable and the bathroom was beautiful. Temperature was perfect for sleeping.
Jennifer, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Great customer service and comfortable and clean room.
Wendi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Room was clean and good breakfast! Downside was that I could hear my neighbor snoring all night. Even with the room fan on Good location with many food and shopping options.
Kim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pauline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel for 6 flags
The hotel is modern design. Very clean and comfortable. The breakfast was good, included also self nade pancakes. We also used the laundry machine (operated by quarters). We went to the Six Flags park that was 15-20 minutes driving.
Neta, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place ask for the back of the hotel as hwy 90 is there. Minimal things in room like coffee but in the lobby 24/7
Pat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay. We would definitely stay there again and recommend it o friends. . The room was very clean, extra towels , pillows and bed was comfy.
Byron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at this hotel are exceptional: friendly, helpful, and thoughtful. I aleays stay there when traveling because the hotel is top notch but the staff us even better.
Kathleen E, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Game Area was a bonus to the excellent service
My kids loved the game area with the foosball table, board games and puzzles. We used the swimming pool and my kids loved the various fun seating arrangements that they could try each day. Usually we sleep in a hotel and leave hut this was fun to hang out in as well. Definitely recommend this place!
Enci, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helena was excellent, helpful and very accommodating at check in and throughout our stay.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

STEPHEN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jackie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, no carpets! 😊 room was big like a studio apartment. Bathroom was very big and modern. Close to restaurants and highway. Nice breakfast. Staff was very attentive and polite. We highly recommend it.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Nathanael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Quiet comfortable room.
Jo Ellen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paula, 1-night family trip
Verified Hotels.com guest review