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Tughan Hotel

3.0 star property
Family-friendly hotel in Artuklu with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tughan Hotel

Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
VIP Access

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Babysitting (free)
  • Children's club (free)
  • Playground on-site
  • Stovetop
  • Connecting/adjoining rooms available
  • Private bathroom
The price is €67
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite

Honeymoon Studio Suite

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 1 Double Bed

Combined shower/bathtub, hydromassage showerhead, designer toiletries

Comfort Room, 1 Double Bed

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 40 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Premium bedding, down duvets, memory-foam beds, minibar

Executive Triple Room

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room

Premium bedding, down duvets, memory-foam beds, minibar

Family Room

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Single Room, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Single Room, 1 Bedroom, City View

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Double or Twin Room

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

Similar properties

Front of property

BABİ NEFES Demirhan Konağı

Free WiFi
Restaurant
Air conditioning
Laundry facilities
8.8 out of 10, Excellent, (45)
The price is €60
includes taxes & fees
29 Dec - 30 Dec
BABİ NEFES Demirhan Konağı
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About the area

Map
1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100

What's nearby

  • Mardin Museum - 3 min walk
  • Şahkulubey Mansion - 4 min walk
  • Great Mosque of Mardin - 7 min walk
  • Zinciriye Medresesi - 19 min walk
  • Mardin Castle - 6 min drive

Getting around

  • Mardin (MQM) - 33 min drive
  • Mardin Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Artukbey Kahve - ‬3 min walk
  • ‪Abbara Bar - ‬3 min walk
  • ‪Birtat Lahmacun - ‬3 min walk
  • ‪Cercis Murat Konağı - ‬4 min walk
  • ‪Arasta Cafe - ‬1 min walk

About this property

Tughan Hotel

Bring the kids when you stay at Tughan Hotel in Mardin and they can enjoy the free kids' club. For a bite to eat, guests can visit Han Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves.

Languages

Arabic, Azerbaijani, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Dutch, English, Farsi, Filipino, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukranian

At a glance

Hotel size

  • 30 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 12:30 PM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls, off-lead area and litter boxes available
  • Pet-sitting and pet-grooming services offered

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms

Parking

  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Musical instruments
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Fireplace guard
  • Pool gate
  • Stair gate
  • Outlet covers
  • Pushchair

What to do

  • Shopping
  • Bike tour information
  • Bike shuttle
  • Winery tours nearby

Working away

  • Computer station
  • Co-working spaces
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike shop
  • Bike repair services
  • Bike shuttle
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Arcade/games room
  • Bike parking
  • Lockers available
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 76
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Hallway handrail height (centimetres): 89
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Fixed shower seat
  • Portable bath seats
  • Portable shower seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height bed
  • Low bed height (centimetres): 50
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 76
  • Grab bar in bath
  • Bath grab bar (centimetres): 76
  • Grab bar in shower
  • Shower grab bar height (centimetres): 50
  • Bathroom emergency pull cord
  • Transfer shower
  • Accessible bath
  • Doorbell and phone notifications
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • 4 steps to reach property
  • Hospital bed available
  • Portable hoist available
  • Pool hoist on site
  • Area rugs in room
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Video game console
  • DVD player
  • 210-inch LCD TV
  • Premium satellite channels
  • First-run films
  • Netflix
  • Hulu
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Wet bar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board
  • All-in-one washer and dryer
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Day bed

What to enjoy

  • In-room massage
  • Balcony or patio
  • Garden
  • Fireplace
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Smartphone with 5G data speed, unlimited free calls and unlimited data usage
  • Free international and long-distance calls
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Meal delivery service
  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Stovetop
  • Oven
  • Rice cooker
  • Griddle
  • Toaster oven
  • Waffle maker
  • Free bottled water
  • Children's dinnerware
  • Dishwasher
  • Blender
  • Coffee grinder
  • Ice maker
  • Dining table
  • High chair
  • Kitchen island
  • Lobster/crab pot
  • Mixer
  • Spices
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Han Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 1000 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for TRY 500.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA and DBS PayLah!.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 15457

Also known as

Tughan Hotel Hotel
Tughan Hotel Mardin
Tughan Hotel Hotel Mardin

Frequently asked questions

Are pets allowed at Tughan Hotel?
Yes, cats and dogs stay free. Dog exercise areas, pet-sitting services and grooming services are available.
Is an airport shuttle service offered by Tughan Hotel?
Yes, an airport shuttle is available. The charge is TRY 1000 per vehicle one-way.
What are the check-in and check-out times at Tughan Hotel?
Check-in start time: noon; check-in end time: anytime. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Tughan Hotel and nearby?
Tughan Hotel has an arcade.
Are there restaurants at or near Tughan Hotel?
Yes, Han Restaurant offers al fresco dining, international cuisine and garden views.
Does Tughan Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around Tughan Hotel like?
Tughan Hotel is a short 3-minute walk from Mardin Museum and 4 minutes' walk from Şahkulubey Mansion.

Tughan Hotel Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Simranjit, 1-night trip
Verified Expedia guest review

4/10 Fair

Mark, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Piotr, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Muhammed, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Tanner, 3-night trip
Verified Expedia guest review

6/10 Good

Good location
In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Ahmed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua Oktay, 2-night trip
Verified Expedia guest review

4/10 Fair

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Azad, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Overpriced, noisy and slow internet. The only good thing was the location. There was live music every night until midnight which made it really hard for us to sleep. Breakfast was poor and definitely overpriced.
Nelson, 2-night trip
Verified Expedia guest review

6/10 Good

Ok for the money
This place needs maintenance. Mold in the bathrooms, luke warm water. Music until well after 11pm. People were great. Street parking only, so there may be parking or there, most likely, will not be. A bit west of the hotel is an non associated parking garage. I didnt use it, so i do not know cost or convenience.
Karst, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Really nice hotel. Splendid views, good breakfast. A shame about the loud music until late in their nightclub.
Brenda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

in the middle of everything very good service
Jamal, 3-night family trip
Verified Expedia guest review

4/10 Fair

Hello, I am sorry but it is snowing but didn't get hot water in the bathroom, also staff not pay attention to you and price too much. I am sorry for writing this but it is true
Haval, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nur, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We were very well received during our five-day stay. The location of the hotel is ideal, right in the heart of the city. Mardin Center is one minutes away. It is very easy and safe to go to the touristic and historical points of the city on foot. We would have preferred not to have carpets in the rooms, but the cleanliness, food, temperature were ideal. General Manager was also very kind and caring.
Ibrahim mete, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Yusuf Can, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel have Great locatıon .Besıde aşk hıstorıcal place .Hotel Restaurant and food is great .Hotel Room is very clean.Staff is so kind .I Strongly recommend
Numan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very Clean Room ,Good design and Restaurant Food is Great.Night Live music with wiew is excellent. Location beside all museum,all antic city,all Restaurant and shopping.Strongly recommend.You Must see this hotel
Oguz, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastıc locatıon for a famıly.Despite the central locatıon .The hotel was really so quıet and perfect for a famıly.The children loved the 24 hour coffee hot chocolate vs. All actıvıty ın hotel perfect
Walter, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A priceless holiday in the heart of Old Mardin.The hotel has so stylish room So clean. Hotel room has all mardin wıew. Live music and restaurant service and all food is great .Strongly recommend
Reyhan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A priceless holiday in the heart of old Mardin. We have so clean room . Our room has all mardin wıew. All food is great . When we taste we had satısfıed. Hotel locatıon is great and besıde the all shop and bank. Hotel has stylısh room
Vadim, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rana Hatice, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Rooms wıth Hıstory wıew.Thıs hotel make so happy to my family.Stylısh Restaurant ,Great Electro musıc,Hospıtable and so kınd personal.We will come again .I MAKE HIGHLY RECOMMEND
George, 1-night family trip
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nıce Ottoman Rooms , Great Locatıon ,So cultural food ,Live music is best .Hospıtable person
Emre huseyin, 6-night family trip
Verified Expedia guest review