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Iberostar Heritage Gran Trinidad

4.0 star property
Adults-only hotel in Trinidad with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iberostar Heritage Gran Trinidad

View from room
Lobby sitting area
Lobby
Standard Room (Con Terraza)
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Laundry facilities
  • Free WiFi
Main amenities
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Conference centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Arcade/games room
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Minibar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite.

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite.

Highlights

Furnished balcony or patio
Air conditioning
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
Bathrobes
  • 46.30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doble Terraza.

Minibar, in-room safe, blackout curtains, iron/ironing board

Doble Terraza.

Highlights

Furnished balcony
Air conditioning
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
Bathrobes
  • 43.60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doble Vista Parque.

Minibar, in-room safe, blackout curtains, iron/ironing board

Doble Vista Parque.

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
Bathrobes
Bidet
  • 32.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doble.

Minibar, in-room safe, blackout curtains, iron/ironing board

Doble.

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
Bathrobes
Bidet
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Calle Jesús María, Trinidad, Sancti Spiritus, 62600

What's nearby

  • Iglesia de la Santisima Trinidad - 8 min walk - 0.7 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Romance Museum - 8 min walk - 0.7 km
  • Santa Ana Square - 8 min walk - 0.7 km
  • San Francisco Church - 9 min walk - 0.8 km

Restaurants

  • ‪Taco Loco - ‬1 min walk
  • ‪Floridita Trinidad - ‬1 min drive
  • ‪Rest. Ceiba - Trinidad - ‬1 min walk
  • ‪La Botija - ‬1 min walk
  • ‪Nova Geração - ‬1 min walk

About this property

Iberostar Heritage Gran Trinidad

When visiting Trinidad, Iberostar Heritage Gran Trinidad is a great choice to consider. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Guaicanicu, which serves local and international cuisine and is open for breakfast, lunch and dinner.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 15
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 15
  • Minimum check-in age is 15

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (5 hours per day)
  • Free WiFi in rooms (5 hours per day)

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2006
  • Arcade/games room
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • IPod docking station
  • 55-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Limited housekeeping
  • In-room safe

Special features

Dining

Guaicanicu – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Lobby Bar El Parque – This bar specialises in international cuisine and only serves dinner. Open daily.
Fumoir – This delicatessen specialises in French cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.

Also known as

Iberostar Grand Hotel
Iberostar Grand Trinidad
Iberostar Trinidad
Iberostar Heritage Gran Trinidad
Iberostar Heritage Gran Trinidad Hotel
Iberostar Heritage Gran Trinidad Trinidad
Iberostar Heritage Gran Trinidad Hotel Trinidad

Frequently asked questions

Does Iberostar Heritage Gran Trinidad offer free cancellation for a full refund?
Yes, Iberostar Heritage Gran Trinidad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Iberostar Heritage Gran Trinidad?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Iberostar Heritage Gran Trinidad?
Yes, there's free self parking.
What are the check-in and check-out times at Iberostar Heritage Gran Trinidad?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing is available.
What is there to do at Iberostar Heritage Gran Trinidad and nearby?
Iberostar Heritage Gran Trinidad has an arcade.
Are there restaurants at or near Iberostar Heritage Gran Trinidad?
Yes, Guaicanicu offers local and international cuisine.
What's the area around Iberostar Heritage Gran Trinidad like?
Iberostar Heritage Gran Trinidad is in the heart of Trinidad, a short 8-minute walk from Iglesia de la Santisima Trinidad and 8 minutes' walk from Plaza Mayor.

Iberostar Heritage Gran Trinidad Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very good

Good choice for Trinidad
Beautiful interior, good service (among the best hotel service we came across in Cuba), extensive breakfast buffet. The bar was incredibly well-stocked - so nice to have something besides rum after 2 weeks in the country! Missed some of the luxuries you might normally expect in a hotel charging these rates, but that seems pretty standard in Cuba given the restrictions on imports. Overall a good choice for a stay in Trinidad.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Iberostar Trinidad
Beautiful boutique hotel, with friendly service
Giovanni, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful property in a amazing little part of Cuba. Well done Iberostar for making it so unique. You’ve done well. Thank you.
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice colonial style hotel close to the centre of the old town. Renovated well and well appointed. First floor rooms which open out to private terrace are best as there is no pool here. Food offering could be improved. Better to eat at local restaurants outside the hotel.
4-night trip
Verified Expedia guest review

2/10 Poor

For a 5 star hotel the staff and bell boys were very unwelcoming, there are no amenities. The general manager was rude.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A Standout Hotel.
The welcome and check in was fantastic together with a non-alcoholic cocktail. The room was great. We have a room with a balcony overlooking the square. The staff were friendly and attentive, the food was good. We breakfasted twice and had dinner there for our anniversary. The hotel made a fuss for that and even left a chilled bottle of bubbly in our room and sprinkled petals over the bed. This is a standout hotel in a poor country and if we return we will stay at this Iberostar.
Colin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

great location
Great location and a nice breakfast
Verified Hotels.com guest review

10/10 Exceptional

Hansjörg und Annick
Das beste Hotel für uns während der gesamten Rundreise in Kuba mit hohem internationalen Standard.
Hansjoerg, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Super Lage, super Live Musik und Essen wie auch Bar.. Hotel ist in gutem Zustand, nur etwas laut in der Nacht.
Kubra Fusun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro Leão, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mooi hotel vlakbij het oude centrum
Mooi en verzorgd hotel vlakbij het oude centrum van Trinidad.
2-night trip
Verified Expedia guest review

6/10 Good

Bien mais trop cher
Nous avons eu d'abord une grande suite donnant sur le parc avec une grande terrasse... sauf que nous n'avons pas pu dormir à cause du concert sur la place ("exceptionnel" mais qui a eu lieu les nuits). Nous avons donc pu changer pour une chambre standard donnant vers l'intérieur, moins grande avec deux lits séparés sans avoir pu nous faire rembourser. Le directeur nous a néanmoins gentiment proposé de nous offrir le dîner mais la salle de restaurant était trop froide et austère pour avoir envie d'y dîner. Petit-déjeuner buffet copieux mais peu qualitatif, moins bon que dans une casa. Bilan mitigé: cela fait du bien d'arriver dans un hôtel avec de l'espace, du confort, un grand lobby... mais il ne vaut définitivement pas son prix. Pour un prix plus raisonnable nous aurions pu être satisfaits mais à ce niveau là tout doit être impeccable et ce n'était pas le cas: insonorisation, état de la douche, qualité du petit déjeuner, accès au Wi-Fi gratuit...
Cyrielle, 2-night trip
Verified Expedia guest review

2/10 Poor

Belle arnaque.
Nous avons réservé 2 chambres pour 5 personnes. A notre arrivée, on nous réclame 1200€ supplémentaires ! oui vous lisez bien 1200€. Sois disant la chambre triple ne devait etre occupée que par une seule personne Belle arnaque.
Vincent, 3-night trip
Verified Expedia guest review

8/10 Very good

Birgit, 1-night trip with friends
Verified Hotels.com guest review