Street Oued El Makhazine, Corner Imam Chafai, Gueliz, Marrakech, 40000
What's nearby
Marrakech Plaza - 5 min walk - 0.5 km
Palais des Congrès - 12 min walk - 1.0 km
Majorelle Garden - 2 min drive - 1.9 km
Koutoubia Mosque - 3 min drive - 2.0 km
Jemaa el-Fnaa - 4 min drive - 2.3 km
Getting around
Marrakech (RAK-Menara) - 13 min drive
Marrakech Central Station - 18 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Farouk - 9 min walk
L'escapade - 6 min walk
L'ADRESSE - 5 min walk
Layali Karoun - 6 min walk
Charif Pâtisserie - 4 min walk
About this property
2Ciels Boutique Hotel & SPA
2Ciels Boutique Hotel & SPA is just 3.9 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and Le Patron de la Mer, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include 2 outdoor pools, a rooftop terrace and a poolside bar. The helpful staff and overall property condition get great marks from fellow travellers.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
85 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle (available 24 hours)*
Off-site
Area shuttle within 5.00 km*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 7:00 AM–10:30 AM
2 restaurants
2 coffee shops
Bar/lounge
Poolside bar
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Babysitting (surcharge)
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
Library
2 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
48-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Dining
Le Patron de la Mer – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Le Club Bar – This bar specialises in Mediterranean cuisine. Open daily.
Lola SkyLounge – On-site café. Open daily.
Fees & policies
Refundable deposits
Deposit: EUR 50.00 per day
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 28 per vehicle
Local area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 28.0 per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the spa without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
2Ciels Hotel Boutique Marrakech
2Ciels Boutique Marrakech
2Ciels Boutique
2Ciels Boutique Hotel Marrakech
2Ciels Boutique Hotel
2Ciels Hotel Boutique
2ciels & Spa Marrakech
2Ciels Boutique Hotel & SPA Hotel
2Ciels Boutique Hotel & SPA Marrakech
2Ciels Boutique Hotel & SPA Hotel Marrakech
Frequently asked questions
Does 2Ciels Boutique Hotel & SPA offer free cancellation for a full refund?
Yes, 2Ciels Boutique Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at 2Ciels Boutique Hotel & SPA?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at 2Ciels Boutique Hotel & SPA?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at 2Ciels Boutique Hotel & SPA?
Sorry, there's no on-site parking at 2Ciels Boutique Hotel & SPA.
Is an airport shuttle service offered by 2Ciels Boutique Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 28 per vehicle.
What are the check-in and check-out times at 2Ciels Boutique Hotel & SPA?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at 2Ciels Boutique Hotel & SPA?
No, this hotel doesn't have a casino, but Casino de Marrakech (12-min walk) and Le Grand Casino de la Mamounia (4-min drive) are both nearby.
What is there to do at 2Ciels Boutique Hotel & SPA and nearby?
2Ciels Boutique Hotel & SPA has 2 outdoor pools and a spa, as well as a Turkish bath.
Are there restaurants at or near 2Ciels Boutique Hotel & SPA?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
Does 2Ciels Boutique Hotel & SPA have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around 2Ciels Boutique Hotel & SPA like?
2Ciels Boutique Hotel & SPA is in Gueliz, a short 5-minute walk from Marrakech Plaza and 9 minutes' walk from Carré Eden Shopping Center.
2Ciels Boutique Hotel & SPA Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Chic and friendly hotel
Great hotel. Comfortable and lovely staff at reception and in the restaurant. Has a great rooftop space for hanging out. I moved here from the medina and as a single woman feel much safer. It is still only a 20 - 30 walk to the medina and plenty of restsurants nearby. My room was fantastic and I had the best sleep I've had in 3 weeks. I would definitely come here again.
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Selva
Selva, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
4 December 2024
Would not go back
Rude staff. Extremely slow service. Hostile and aggressive staff. Despite being over staffed it takes forever to get anything you request.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
6/10 Good
6 October 2024
nicole
nicole, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 October 2024
Good value for money
Mohammad
Mohammad, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
21 September 2024
We booked a long weekend, wanting a pool area on the sun, good dining options and with easy access to the old town plus spa facilities and this hotel did not disappoint. The roof bar was fabulous, with great food and service and ideal for relaxing by the pool after a day of sightseeing. Breakfast was great as well. The food in the restaurant was excellent, service on that night though was particularly slow for no apparent reason. We had a large triple room, ideal for us with ample room. Would definately go back here.
Wendy
Wendy, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Very good hotel. Book again next holiday
ibrahim
ibrahim, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Pay the extra and get a suite on floor 4 or 5. Severe odor problem on lower floors. Paid an extra $100 to get upgraded. WELL WORTH IT!
Steven
Steven, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2024
xinjun
xinjun, 1-night trip
Verified Expedia guest review
8/10 Very good
3 September 2024
srivatsa
srivatsa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Magali
Magali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Mostafa
Mostafa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Good Choice
Very good location, and can take the bus from the airport. Very spacious rooms and a Mooccan specialties included in breakfast. Helpful staff. We will go back
pauline
pauline, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Disappointed Somewhat! 50/50 Good and Bad!!
2 Ciels has always been one of my favorite hotels in Marrekesh. It is still very lovely, the staff is very friendly, the breakfast is excellent and the rooms are very comfortable. Unfortunately, this time was not as pleasant for me. The dinner I ordered on the rooftop bar was not very good. As I was leaving to head to the airport at 4:30am, I learned from the receptionist that no one ordered my private car that I had had already paid for. I had to take a taxi to the airport and that never happens when I’m in Marrekesh. I always have a private car with my own driver . Not sure what happened this time, but apparently there was no attention paid to this request. I even confirmed the time I wanted to be picked up but it was as if I never ordered a car at all. I am pretty sure I’ll stay at 2 Ciels again, but this last visit was a little disappointing. Very rarely do I go into such a details about my stay at a hotel, but I thought it was important to express how I felt this time. Customer service key, and guests should never feel disappointed when they stay at a hotel as nice as 2 Ciels. Do better!
Marjorie
Marjorie, 2-night trip
Verified Hotels.com guest review
4/10 Fair
10 August 2024
Great service, staff is always smiling and willing to assist. Restaurant is beautiful, food was ok but great cocktails. I arrived Tuesday night, by Wedbesday afternoon my room started to smell "funny". Woke up at around 5am with worst sewer smell. Called the front desk and thwy offered the room next door which didnt smell fresh but compared to the previous room, it was good. Friday at around the same time I wake up with the same horrible smell. The front desk changed my room to the 1st floor from the 4th floor. This room didnt smell but it was smalled than the previous room and no balcony. Felt like I got downgraded. The water in rooftop pool was not clean and you could see white particles in the water along with dries bird poop around the area (I understand the birds cannot be controlles but sanitizing the area in a daily basis is doable. The sitting options in the rooftop terrace are stained, doesnt look good at all. First floor pool had clean water but same issue with the bird poop along with tiles missing from the stairs in the wated which makes it kind of a danger as you could get cut in your feet.
JOSEFINA
JOSEFINA, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
xinjun
xinjun, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Great amenities
Garland
Garland, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Incredible hotel - a must stay in Marrakesh
Absolutely brilliant stay - incredible hotel from start to finish. The staff could not have been more lovely, food was ace and the rooftop pool and bar was a lifesaver in the heat - photos don’t do it justice, would highly recommend!
Shauna
Shauna, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 July 2024
Wonderful breakfast and amazingly friendly staff ready to make you feel at home at every turn!
Julian
Julian, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Ihssane
Ihssane, 4-night trip
Verified Hotels.com guest review
8/10 Very good
23 June 2024
Very nicr, convenient hotel
Saima
Saima, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
The view from the rooftop bar of the city is stunning with the hybrid mini Infiniti pool. The ambiance of this hotel is world class. Absolutely deserves full maxed rating of 5/5. Rooms and beds were amazing. One of the best hotels I’ve stay at between Europe and Africa in a really long time.
Devon
Devon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Lovely family-friendly hotel. Lovely rooms, restaurant and rooftop bar/restaurant. The staff are really friendly and helpful. Rooms are immaculately clean and very aesthetically pleasing. Breakfast was very good. I will definitely return in the future.