2/10 Poor
20 November 2022
My experience with this hotel was awful from the beginning. I had booked three rooms for the night. Upon arrival they informed me that I had booked my rooms through Expedia and Expedia never sent them the reservation so they didn’t have our rooms. They wanted to offer me two rooms to accommodate all 5 adults. After going back and forth and showing them the confirmation Expedia sent me back in August when I booked this hotel (our stay was in November) they ended up giving us three rooms. The rooms were old, the ceiling in our bathroom had mold, the sheets on our bed had holes. We had a hard time sleeping due to the noise from people coming and going at all hours. The only positive thing I can say about this place is that it is conveniently in the center of Managua near transportation and food. I was so relieved that we were leaving at 5:00am to the airport the next day.
Mario
Mario, 1-night family trip
Verified Expedia guest review