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Holiday Inn London - Whitechapel, an IHG Hotel

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Exterior
Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Holiday Inn London - Whitechapel, an IHG Hotel

Holiday Inn London - Whitechapel, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Tower of London

8.6/10 Fabulous

995 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
5 Cavell Street, London, England, E1 2BP

Guests rated this location 6.4/10

Main amenities
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • Breakfast available
  • Business centre
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Computer station
  • Conference centre
  • Daily housekeeping
  • Fitness centre
  • Restaurants and bar/lounge
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cots/infant beds
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Tower Hamlets
  • Tower of London - 22 min walk
  • Tower Bridge - 26 min walk
  • London Bridge - 36 min walk
  • St. Paul's Cathedral - 38 min walk
  • The Shard - 39 min walk
  • Thames River - 7 min drive
  • Liverpool Street - 7 min drive
  • Covent Garden Market - 10 min drive
  • London Stadium - 8 min drive
  • London Eye - 19 min drive

Getting around

  • London (LCY-London City) - 18 min drive
  • London (STN-Stansted) - 42 min drive
  • London (LTN-Luton) - 51 min drive
  • Heathrow Airport (LHR) - 60 min drive
  • Gatwick Airport (LGW) - 72 min drive
  • Shadwell Station - 5 min walk
  • London Limehouse Station - 16 min walk
  • Wapping Overground Station - 16 min walk
  • Shadwell DLR Station - 5 min walk
  • Whitechapel Underground Station - 9 min walk
  • London Whitechapel Station - 9 min walk

Restaurants

  • McDonald's - 2 min walk
  • The George Tavern - 4 min walk
  • Lahore One Restaurant - 2 min walk
  • Wimpy - 2 min walk
  • Eat Well at Royal London - 6 min walk
Map

About this property

Holiday Inn London - Whitechapel, an IHG Hotel

Holiday Inn London - Whitechapel, an IHG Hotel puts you within a 15-minute drive of Tower Bridge and London Bridge. Guests can visit the fitness centre for a workout or grab a bite to eat at 5 Cavell Street Kitchen, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers like that it's only a short walk to public transportation: Shadwell DLR Station is 5 minutes away and Whitechapel Underground Station is 9 minutes.

Languages

English, Filipino, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 50 per day; booking required)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • 24-hour room service
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Restaurant
  • Snack bar/deli

Travelling with children

  • Children's games

Working away

  • Business centre
  • Co-working spaces
  • Computer station
  • Conference centre (850 square feet of space)
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • Built in 2012
  • Fitness centre
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Films for purchase
  • LCD television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free cot/infant bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • High chair

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

5 Cavell Street Kitchen – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
5 Cavell Street Kitchen – This bar serves lunch and light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 14.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available off-site and costs GBP 50 per day (1 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn London Commercial Road Hotel
Holiday Inn Commercial Road Hotel
Holiday Inn London Commercial Road
Holiday Inn Commercial Road
Holiday Inn London - Commercial Road England
Holiday Inn London Whitechapel Hotel
Holiday Inn London Whitechapel
Inn London Whitechapel
London Whitechapel, An Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel, an IHG Hotel Hotel
Holiday Inn London - Whitechapel, an IHG Hotel London
Holiday Inn London - Whitechapel, an IHG Hotel Hotel London

Frequently asked questions

Does Holiday Inn London - Whitechapel, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn London - Whitechapel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn London - Whitechapel, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn London - Whitechapel, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn London - Whitechapel, an IHG Hotel?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Holiday Inn London - Whitechapel, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Holiday Inn London - Whitechapel, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn London - Whitechapel, an IHG Hotel?
Yes, 5 Cavell Street Kitchen offers British cuisine.
What's the area around Holiday Inn London - Whitechapel, an IHG Hotel like?
Holiday Inn London - Whitechapel, an IHG Hotel is in Tower Hamlets, a short 5-minute walk from Shadwell DLR Station and 19 minutes' walk from Thames River.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Alan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Stuart, 1-night trip
Verified Hotels.com guest review

6/10 Good

Easy & spacious, but slightly underwhelming.
Reception staff welcomed me very well, room was bright and very spacious. Bed comfy. Located was easy to find however the area felt a little run- down. Kettle did not work which was a shame.
Watches, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable and close to easy transport
1-night trip
Verified Hotels.com guest review

8/10 Very good

Mike, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks. Enjoyed out stay.
Verified Expedia guest review

4/10 Fair

No instructions over air conditioning so we were in a stifling room with no opening window.
suzanne, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have never stayed at a hotel that had this great of Staff! Israh and Mashesh made me feel so comfortable
Jeffrey, 10-night trip
Verified Expedia guest review

8/10 Very good

Riina, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything you need in a hotel in London
Everyone was super nice. It was clean. They had a great bar and breakfast!
Martha Ann, 5-night trip with friends
Verified Hotels.com guest review