Novant Health Forsyth Medical Center - 5 min drive - 4.6 km
Wake Forest University Baptist Medical Center - 7 min drive - 8.8 km
Benton Convention Center - 9 min drive - 11.7 km
Wake Forest University - 11 min drive - 11.7 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.) - 33 min drive
Restaurants
Chick-fil-A - 20 min walk
McDonald's - 2 min drive
Starbucks - 9 min walk
Cookout - 11 min walk
Sixty Six Pizzeria Grill and Bar - 3 min drive
About this property
Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall puts you a short five-minute drive from Hanes Mall. You can get a workout in at the fitness centre, or take a dip in the seasonal outdoor pool. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
108 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 4 AM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
Coffee/tea in a common area
Barbecue grills
Travelling with children
Mini golf
What to do
Mini golf
Working away
Computer station
Conference space (825 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free food/drink shopping service
Facilities
Built in 2017
Safe-deposit box at front desk
Picnic area
Fireplace in reception
Television in common areas
Fitness centre
Seasonal outdoor pool
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Closed-captioned TV
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Room amenities
Be entertained
32-inch TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Alarm clock
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Soap
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Freezer
Microwave
Kitchenette
Stovetop
Cookware, dishes and utensils
Dishwasher
Paper towels
More
Daily housekeeping
Energy-saving switches
Recycling
Cleaning supplies
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Frequently asked questions
Does Residence Inn by Marriott Winston-Salem Hanes Mall offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Winston-Salem Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Winston-Salem Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Residence Inn by Marriott Winston-Salem Hanes Mall?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Winston-Salem Hanes Mall?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Winston-Salem Hanes Mall?
Check-in start time: 3 PM; check-in end time: 4 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Residence Inn by Marriott Winston-Salem Hanes Mall and nearby?
Residence Inn by Marriott Winston-Salem Hanes Mall has a seasonal outdoor pool and a fitness centre, as well as a picnic area.
Does Residence Inn by Marriott Winston-Salem Hanes Mall have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.
Residence Inn by Marriott Winston-Salem Hanes Mall Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 December 2024
Parrish
Parrish, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on.
Winnie
Winnie, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Julius
Julius, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 August 2024
Do yourself a favor and look elswhere. I travel for work and this is the absolute worst property I have ever stayed in. The lock on the door died and I was locked out of my room for an hour. There are ants in the room. In two weeks they cleaned my room three times. The second and third times they took all the towels without leaving clean ones. They have never made the bed or changed the sheets. There is dust everywhere and they don't clean the rooms. The hotel has families living here. You're better off staying at any other hotel.
Justin
Justin, 9-night business trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
The location is perfect with all the excessible shops and dining options around.
JERMAINE
JERMAINE, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits.
Alisia
Alisia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 August 2024
Out of ….
Pool and 1 Elevator were out of order. Shortage of towels, TP, klennix, clothes hangers,…
Staff were very friendly.
Scott
Scott, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 August 2024
I like the convenience of the property to the convention center.
Ivy
Ivy, 6-night family trip
Verified Expedia guest review
8/10 Very good
4 August 2024
No pool in August is very disappointing. Plus, one elevator working during the busy season was a major inconvenience.
Jamese
Jamese, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
The stay at this property was very good. They had a good Staff and the property was well kept.
Gamaliel
Gamaliel, 5-night family trip
Verified Expedia guest review
6/10 Good
26 July 2024
Vanessa
Vanessa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2024
Prince
Prince, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
Melissa
Melissa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
Stephen
Stephen, 2-night trip
Verified Expedia guest review
8/10 Very good
25 June 2024
4/5 - was missing the soap/shampoo/ conditioner bottles in the rest room. No big heal. Got more brought in. Our tub drained so slow … so you ended up bathing in dirty bath water. That was not good. Other than that great place to stay. Good breakfast.
William
William, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 June 2024
Tomas
Tomas, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
16 June 2024
Arrived to check in after midnight (we are in town for travel baseball) and our room was still dirty. After 45 or so minutes we had the room, but the manager and another staff member cleaned our room. The manager was apologetic- didn’t excuse the fact this room had been booked in advance and they were aware of us coming. The room was nice even though it was not the cleaniest, surrounding rooms were SUPER noisy all hours of the night…and the pool was CLOSED….
Amber
Amber, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Timothy
Timothy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Thoroughly enjoyed my stay. The breakfast was great and hit the spot. Will definitely be back.
Max
Max, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2024
April
April, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 May 2024
Our room was extremely loud and our last night there was horrible. People above us were jumping around from 9:30pm-1:30am. Despite 3 calls to front desk it continued and disrupted our stay and sleep. It is unlikely we would stay here again
Jack
Jack, 5-night trip
Verified Expedia guest review
4/10 Fair
7 May 2024
No housekeeping if you only stay two nights.
Poor breakfast availability.
TV too small and inconveniently placed.
No facial tissues available.