New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24 min drive
New Orleans Union Passenger Terminal - 12 min drive
Restaurants
Cafe 615 Home of Da Wabbitt - 13 min walk
Taco Bell - 6 min walk
McDonald's - 6 min walk
Antoine's Famous Cakes - 7 min walk
Popeyes Louisiana Kitchen - 10 min walk
About this property
Courtyard by Marriott New Orleans Westbank/Gretna
At Courtyard by Marriott New Orleans Westbank/Gretna, you'll be within a 10-minute drive of Ernest N. Morial Convention Center and Port of New Orleans. Guests can take a dip in the indoor pool or grab a bite to eat at Courtyard Bistro, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
123 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Fitness centre
An indoor pool
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Courtyard Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
2 per cent tourism fee will be charged
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5.00 to 20.00 for adults and USD 5.00 to 20.00 for children
Early check-in can be arranged for an extra charge of USD 60 (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from February 2 2025 to February 9 2025 (dates subject to change):
One of the dining venues
Bar/Lounge(s)
Breakfast
Business centre
Daily housekeeping
Fitness facilities
Laundry facilities
Meeting facilities
Swimming pool
Parking
RV/bus/lorry parking is available for an extra charge
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna
Frequently asked questions
Does Courtyard by Marriott New Orleans Westbank/Gretna offer free cancellation for a full refund?
Yes, Courtyard by Marriott New Orleans Westbank/Gretna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott New Orleans Westbank/Gretna?
Yes, there's an indoor pool. The swimming pool will be unavailable from February 2 2025 to February 9 2025 (dates subject to change).
Are pets allowed at Courtyard by Marriott New Orleans Westbank/Gretna?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott New Orleans Westbank/Gretna?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Courtyard by Marriott New Orleans Westbank/Gretna?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of USD 60 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Courtyard by Marriott New Orleans Westbank/Gretna?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (7-min drive) and Boomtown Casino (9-min drive) are both nearby.
What is there to do at Courtyard by Marriott New Orleans Westbank/Gretna and nearby?
Courtyard by Marriott New Orleans Westbank/Gretna has an indoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Courtyard by Marriott New Orleans Westbank/Gretna?
Yes, there's an on-site restaurant, Courtyard Bistro. One of the dining venues will be unavailable from 2 February 2025 to 9 February 2025 (dates subject to change).
What's the area around Courtyard by Marriott New Orleans Westbank/Gretna like?
Courtyard by Marriott New Orleans Westbank/Gretna is located a short 19-minute walk from Oakwood Center.
Courtyard by Marriott New Orleans Westbank/Gretna Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
11 January 2025
Garrett
Garrett, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 January 2025
4 Stars
Good hotel…
Rodney
Rodney, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Fabulous!!!
Loved loved loved this hotel. Prime location for me to go back and forth to NOLA off Tchoupatolis street. Less than 15 mins. They offered me and my two grandchildren complimentary breakfast which was so very helpful for us. I chose the hotel for the INDOOR pool and location. Will definitely be staying there again. Beautiful hotel also!!
Georgia
Georgia, 3-night family trip
Verified Hotels.com guest review
6/10 Good
3 January 2025
Roach in shower behind soap dish
tia
tia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Shower improvement
Everything was Great except one thing, the shower temperature! The one handled hot & cold knob is awful. Its to difficult to get the perfered temperature. Shower head pressure needs to be stronger as well
Tyrone
Tyrone, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
4/10 Fair
19 December 2024
There was many broken things in the room would not recommend staying here the AC was super loud all night. There was a blinking light, the TV would not turn off and the bathroom shower was broke.
Courtney
Courtney, 1-night family trip
Verified Hotels.com guest review
6/10 Good
12 December 2024
Not heated pool
We booked and paid for a double bed room and when got there they told me my room was sold out but offered us two king rooms. We said yes, when we got to the rooms each room only have one queen bed. The rooms werent far away from each other but not close either. The friends and family had fun so at the end of day that’s all that matters to me.
They said the pool was heated in fact it wasn’t and very cold. Really the only reason we booked a room at that hotel. Will remember not to book there for indoor heated pool.
Ashley
Ashley, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Tiffany
Tiffany, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 November 2024
Kiana
Kiana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Diana
Diana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Check in wasn’t the best! No one was at the front desk when we arrived! We waited for 15 minutes before front agent appeared without any apologies. I asked can we check in with you and she didn’t answer at first then after 2 minutes asked me how could she help me.
She wasn’t pleasant nor did she have the best attitude for a front desk agent!!
More training is necessary for her!!
Leaving on the other hand was completely impressive!! The agent that checked us out was very professional and courteous!! Answered all my questions and was extremely helpful and went above and beyond to make sure I was completely satisfied. She also asked if I had any other questions or concerns.
Terece
Terece, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 October 2024
Patrice
Patrice, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Sarah
Sarah, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
forgot his name, but the man at the bar was AWESOME. we sat & talked with him every night until they closed. definitely will stay here again our next trip to NOLA!
Hannah
Hannah, 2-night family trip
Verified Expedia guest review
8/10 Very good
30 September 2024
I was hoping for housekeeping to be like it used to be. Now I have to request services.