320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100
What's nearby
Grand Theater of Provence - 4 min walk
Aix-en-Provence Tourism Office - 8 min walk
Cours Mirabeau - 11 min walk
Hôtel de Caumont - Centre d'Art - 12 min walk
Granet Museum - 16 min walk
Getting around
Marseille - Provence Airport (MRS) - 19 min drive
Aix-en-Provence Station - 10 min walk
Aix-en-Provence TGV Station - 13 min drive
Aix-en-Provence (QXB-Aix en Provence TGV Train Station) - 13 min drive
Restaurants
Pasino - 6 min walk
La Croissanterie - 7 min walk
Café le Darius - 6 min walk
Chez Augustine - 4 min walk
Yamato - 8 min walk
About this property
Renaissance Aix-en-Provence Hotel
When you stay at Renaissance Aix-en-Provence Hotel, you'll be within a 15-minute drive of Plan de Campagne. You can visit the spa to indulge in deep-tissue massages, body treatments or manicures and pedicures, and international cuisine is served at Atmosph'R, which is open for breakfast and dinner. An indoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. The helpful staff and walkability get good marks from fellow travellers.
Languages
Czech, English, French, Indonesian, Italian, Spanish, Swedish
At a glance
Hotel size
133 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (up to 25 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Secured on-site self-parking (EUR 25 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
What to do
Golfing nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space (4736 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
An indoor pool
Seasonal outdoor pool
Full-service spa
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
Biodegradable coffee stirrers
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Transfer shower
Lever door handles
Step-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Spa Renaissance has 2 treatment rooms. Services include deep-tissue massages, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
Atmosph'R – This restaurant specialises in international cuisine and serves breakfast and dinner.
Palm's – This restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
L'Avant Scene – This bar serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 12 for children
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 50.0 per night
Pets
Service animals exempt from fees
Pet deposit: EUR 35 per night
Pets are allowed for an extra charge of EUR 35 per pet, per night
Parking
Secured self-parking costs EUR 25 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:30 PM
The seasonal pool is open from May to October
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.
Also known as
Renaissance Aix-en-Provence Hotel
Renaissance Aix-en-Provence
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence
Frequently asked questions
Does Renaissance Aix-en-Provence Hotel offer free cancellation for a full refund?
Yes, Renaissance Aix-en-Provence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Aix-en-Provence Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:30 PM.
Are pets allowed at Renaissance Aix-en-Provence Hotel?
Yes, pets are welcome, with a maximum weight of 25 kg per pet. There's a charge of EUR 35 per pet, per night, and there's also a deposit of EUR 35 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Renaissance Aix-en-Provence Hotel?
Yes. Self-parking costs EUR 25 per day. Electric car charging is available.
What are the check-in and check-out times at Renaissance Aix-en-Provence Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Renaissance Aix-en-Provence Hotel and nearby?
Renaissance Aix-en-Provence Hotel has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Renaissance Aix-en-Provence Hotel?
Yes, Atmosph'R offers international cuisine.
What's the area around Renaissance Aix-en-Provence Hotel like?
Renaissance Aix-en-Provence Hotel is in Couronne Urbaine, a short 4-minute walk from Grand Theater of Provence and 8 minutes' walk from Place du Général de Gaulle. Travellers recommend the hotel for its walkable location.
Renaissance Aix-en-Provence Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
David
David, 4-night trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
MAMOUDOU
MAMOUDOU, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
27 October 2024
Unfriendly staff, very average food and terrible service at the restaurant. Room ok and pool nice but for a family not easy because of the schedule : kids only in the morning. Not a 5 stars standards
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Excellent concierge, Melvin, who spent lots of his precious time to help us to call places to look for our mishandling by the airlines. We appreciated his patience, manner, and recommendation. Front desk, Stephan, was kind and nice. The exit level of the basement parking lacks elevator access which was difficult for moving larger luggage. Easy to get lost as the basement parking and main entrance of the hotel are not located on the same street. Lacking exterior access and direction between these two entrances of the hotel.
Jerry Sung
Jerry Sung, 2-night family trip
Verified Expedia guest review
6/10 Good
22 September 2024
For a 5 star hotel, it was just average. Like most "expensive" hotels, everything was overpriced and the hotel under delivered. The shower was dangerous, the pool are was cheesy, the breakfast was outrageously over priced and the fruit served was rotten.
Mark
Mark, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Great hotel within easy walking distance to the centre of Aix. Lovely heated pool to relax in after a day of sightseeing in beautiful Provence. Helpful and friendly staff. First class.
Gillian
Gillian, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Wonderful staff and location. There were some features in our room that were quite worn out, but overall the stay was excellent.
Peter
Peter, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
HENRY
HENRY, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
JANINE
JANINE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Lilian Judith
Lilian Judith, 2-night trip
Verified Hotels.com guest review
2/10 Poor
4 September 2024
Justin
Justin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
MINSU
MINSU, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 September 2024
Great location!
Ashley
Ashley, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Hôtel had a lovely pool and spa area which made the trip enjoyable and more relaxing!
Jana
Jana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Younji
Younji, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Excellent
Great hotel, couple of niggles but nothing that would stop me staying again. Breakfast was lovely but moving through the week several items stopped being available, by the last day there was no sausages, no white bread and no pancakes. The pool is great and well maintained with a chilled beach vibe. Table service is available but drinks are little on the steep side. The common areas are clean and modern but the pool table in the bar, that the boys enjoyed, disappeared on the third day?! The room was spacious, clean and comfortable. The staff are super friendly and the mix of nationalities in the guests made it feel truly international. The hotel is 5 mins walk from the town with loads of bars and restaurants.
Christopher
Christopher, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 August 2024
Poor breakfast buffet, especially the eggs
Great concierge, Sophia was really helpful
Ahmed
Ahmed, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Very friendly staff in clean, pristine installations.