JW Marriott Hotel Mexico City Santa Fe

4.5 star property
Luxury hotel with 2 restaurants, near Santa Fe Center Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Front of property
Indoor pool
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Lobby sitting area
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is €149
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Executive Room, 2 Double Beds, City View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219

What's nearby

  • Samara Shops - 2 min walk - 0.2 km
  • Expo Santa Fe Mexico - 10 min walk - 0.8 km
  • Parque La Mexicana - 14 min walk - 1.2 km
  • Santa Fe Center Mall - 18 min walk - 1.5 km
  • Ciudad de los Ninos - 20 min walk - 1.7 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 27 min drive
  • Tultitlan Lecheria Station - 27 min drive
  • Santa Fé Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fisher's Santa Fe - ‬2 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪Mercado Gourmet - ‬2 min walk
  • ‪Chili's - ‬2 min walk
  • ‪Vapiano - ‬2 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

JW Marriott Hotel Mexico City Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and Santa Fe Center Mall. Guests can visit the spa to be pampered with massages, aromatherapy or Ayurvedic treatments, and Quattro, one of 2 restaurants, serves Italian cuisine. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 221 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is 1:00 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • WiFi in rooms*

Parking

  • On-site self-parking (MXN 120 per night)
  • On-site valet parking (MXN 120 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bath
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Cable TV channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Quattro – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.
Cua – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 142 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 319.00 for adults and MXN 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (return)

Parking

  • Self-parking costs MXN 120 per night
  • Valet parking costs MXN 120 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Santa Fe offer free cancellation for a full refund?
Yes, JW Marriott Hotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Mexico City Santa Fe?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Hotel Mexico City Santa Fe?
Yes. Self-parking costs MXN 120 per night. Valet parking costs MXN 120 per night.
Is an airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?
Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle return.
What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 1:00 PM. Express check-out and contactless check-out are available.
What is there to do at JW Marriott Hotel Mexico City Santa Fe and nearby?
JW Marriott Hotel Mexico City Santa Fe has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
What's the area around JW Marriott Hotel Mexico City Santa Fe like?
JW Marriott Hotel Mexico City Santa Fe is a short 18-minute walk from Santa Fe Center Mall and 10 minutes' walk from Expo Santa Fe Mexico.

JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Emily, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Harutyun, 3-night trip
Verified Hotels.com guest review

6/10 Good

MILTON, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Ana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Going to the JW Marriott Santa Fe is like going home. Super friendly staff where everybody calls me by my name. Clean rooms and if any issue arises, the fix it immediately and more.
Gustavo, 6-night business trip
Verified Orbitz guest review

10/10 Exceptional

Patricia, 2-night trip
Verified Travelocity guest review

8/10 Very good

Three great things about the Marriott: / amazing staff and attentiveness / great breakfast / reasonable parking price One thing I did not like is that they charge you extra for bottled water, which is unreasonable as first of all its a 5 star hotel and second we are in Mexico City and we cannot drink tap water. They should offer alternatives to reduce plastic like maybe thermos with filtered water or pitchers of drinking water.
Alessandra, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful!
YANIRA, 2-night trip
Verified Expedia guest review

10/10 Exceptional

herbert, 3-night trip
Verified Expedia guest review

4/10 Fair

Terrible rooms. I booked a KING room. Well Pleas everybody need to know the bed are NOT King Size all the beds in all of the category King room are QUEEN I even mesure them. The room is so small that is why they have a Queen bed and not KING, Pls do not book a KING room it is better to book 2 queen beds room, There is a Mirror next to the bed that reflects the TV when is on and that disturbs so much, There is no need to have a Bath Tub in the bathroom ! that makes the shower so small like a cruise ship cabin shower. It is a wasted space. The Westin next door (sister hotel) has no tub and the bathrooom is great the shower so spacious. The shower head at the JW is old and so bad condition they need new ones. Average terrible stay. So happy was only 1 night stay. People at the front desk are so nice. Sorry for my complaint but Defenitely stay at the WESTIN.
JESUS, 1-night trip
Verified Hotels.com guest review

6/10 Good

Oscar, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Good
James Ywh-Ren, 3-night family trip
Verified Expedia guest review

8/10 Very good

Tks
Rodrigo, 1-night business trip
Verified Expedia guest review

4/10 Fair

Santiago, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice property!
Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel at a great price!
Manuel Alejandro, 1-night trip
Verified Expedia guest review

8/10 Very good

Julio, 5-night trip
Verified Expedia guest review

2/10 Poor

Horrible
MARILENNY, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great, clean hotel. Excellent service and friendly staff. Definitely would stay again.
Khalil, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ANA SOFIA, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff and location great; but the building looks kind of old and deteriorated, and definitely not clean.
Manuel, 5-night family trip
Verified Expedia guest review

8/10 Very good

It ws a good stay.
Alba, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect spot if you want to stay away from the historic side of Mexico City. Beautiful hotel and amazing amenities
Carla, 3-night trip
Verified Expedia guest review